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Special thanks to Caterina (Kate) who was such a pleasure to deal with at reception, nothing was too much trouble for her. The room was spotlessly clean and of good size. We spent a bit of time lazing by the pool, which is large and...More
Response from StaffRoy, Responsabile relazioni con la clientela at Hotel RoyalResponded September 27, 2018
Jane and Jeff, I really thank you for your sweet message! It was a pleasure to help you and to be at your disposal. I really would made this jobfor the entire life with guests like you.
I hope to have you here very soon....More
I came here with my wife and daughter thinking we would be staying at a luxury hotel....at least, that's what their website (and prices) sold itself as.
So where to begin....check in was brusque to the verge of rude. It was obvious they wanted to...More
Response from StaffRoy, Responsabile relazioni con la clientela at Hotel RoyalResponded July 23, 2018
The honesty of your feedback is what distinguish a special guest from an ordinary one.
We can only thank you for underlining some mistakes made by our staff.
We will do a serious check of all our descriptions on the web sites and connected pages,...More
I went there in March with my wife, the room nice and comfortable. Staff very welcoming and professional!
Great dinner in their restaurant, where they have a good selection of wine and amazing menu with all local product.
presentation and service excellent.
Response from StaffRoy, Responsabile relazioni con la clientela at Hotel RoyalResponded June 1, 2018
Dear guest, I really thank you. We are very proud of your congratulations and we hope to deserve them always, making the best in our job. We look forward to having you soon back in our hotel Carmen. Best wishes. Caterina (reception)
Lovely grounds, public area's and pool.
Walkable to beach, a few bars and restaurants
15 mins away from the outlet centre which we was great for designer bargains
Very modern and contemporary
Staff helpful before arrival on email
Response from StaffRoy, Responsabile relazioni con la clientela at Hotel RoyalResponded May 30, 2018
We feel very lucky to have had a guest like you! Your attention is a landmark for our improvement.
The whole staff is proud to have been at your disposal and to have given you a good experience in such a rich land...More
Great ambience, food is very good and well presented. Lots of choices. Lovely settings. Nice outside pool with tables and chairs to spend a nice relaxing time out. Overall a very nice stay. Very close to the archeological area of Paestum.
Response from StaffRoy, Reception at Hotel RoyalResponded May 2, 2018
thanks for all. We hope to see you again in the future.
Reception --- Valentina Lavinia