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Charme Hotel

Traveller (52)
Room & Suite (18)
Dining (8)
About
Location
Cleanliness
Service
Value
Property amenities
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Airport Transportation
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Minibar
Non-Smoking Rooms
Good to know
HOTEL STYLE
Family
Safe
HOTEL CLASS
Reviews & more
130Reviews
52Photos
1Q+A
1Room tip
Traveller rating
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The worst staff I ever came across. Who gave them this rating? Firstly, teach them how to talk to customers. We are paying to enjoy and not to crib. Total waste of money. The food quality is very bad as well.
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Response from Monica B, Responsabile reception at Charme Hotel
Responded Jun. 22, 2018
Dear please let us know when you have stayed in our hotel...it is very important to know how to improve our services and staff. Looking forward to hearing from you, we remain with our best regards
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Lousy hotel and worse service. The power tripped and we were blamed for it because we charge our mobile phones!! Imagine that! Then the room door cannot open for us to enter and they had to use manual key to unlock the door. The beam at the cupboard fell and nearly hit my
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Response from charme20151966, Responsabile reception at Charme Hotel
Responded Dec. 15, 2017
We really apologize for the inconvenience occured that could happen. By our side we have done what in our knowledge to help you! Best regards CHARME HOTEL PRATO
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Stayed here for 3 nights on BnB basis, rooms clean, bed very comfortable, akin to Premier Inn, good size etc. adequate bathroom etc. Breakfast leaves something to be desired... Cold fried eggs on a cold plate, cold omelette on a cold plate. Boiled eggs a plenty. Good
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Spending a night here with a friend of mine. The air-conditioning in our room was not working so we called the front desk for help. The guy at the front desk who answered our call mentioned something (in Italian accent I believed) and the last word we heard from him was "OK" but
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Business hotel. Located in an industrial area, but quiet area. Our room in 2nd floor was nice and clean all over. Lift. Nice parking facilities. We arrived late evening and reception would not give us cheapest price mentioned at booking.com. We choose to book at reception, but
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1234
Gentilissimo Signor Maccan, La ringraziamo per averci contattato! Purtroppo al momento siamo al gran completo per il sabato 17/06: sarà nostra premura contattarLa se arriveranno delle cancellazioni per la stessa data. con l'occasione, cordiali saluti Monica Bertocci CHARME HOTEL PRATO
0 votes
"Don't stay in this hotel"
PRICE RANGE
US$67 - US$114 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
charme hotel prato
LOCATION
ItalyTuscanyProvince of PratoPrato
NUMBER OF ROOMS
72
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