Helmhotel
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Avg. C$347 /night, 2/18 - 2/19
C$386
per night
C$345
per night
C$303
per night
Feb
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Feb 18
Today
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About
#5 of 23 hotels in San Candido
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Helm Hotel is located in Vierschach near Innichen, in the South Tyrolean Pustertal and in the heart of the Sextner Dolomites. Our hotel is the ideal hotel in Hochpustertal for you. The Helm cableway is only 300 metres from our hotel, the cross-country ski runs as well as numerous hikes and bicycle tours start directly at our hotel. In addition, the Helm Hotel offers comfortable and cosy rooms, a good cuisine, a lounge with a fireplace, a small but nice spa area, an indoor play area and an outdoor playground as well as a friendly and personal atmosphere.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Bicycle rental
Game room
Children's playground
Wifi
Sauna
Hot bath
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Hiking
Ski rentals
Ski school
Skiing
Bicycle tours
Table tennis
Video game console
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Spa
Body wrap
Facial treatments
Foot massage
Massage
Neck massage
Steam room
Baggage storage
Concierge
Non-smoking hotel
Laundry service
Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Private balcony
Room service
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Safe
Telephone
Flatscreen TV
Walk-in shower
Hair dryer
Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Great View
Languages Spoken
English, Croatian, German, Italian
LICENSE NUMBER
021077-00000980, IT021077A1543OHT6T
Location
Boznerstr. 2, 39038, San Candido Italy
Name/address in local language
153 Restaurants
within 10 kilometers
Reviews
Traveller rating
- 589
- 164
- 18
- 3
- 0
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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
This year too we chose the Helmhotel for our holidays in San Candido.
As always it was a very pleasant stay, from every point of view.
The spacious, wooden, beautiful room, I really appreciate that you can't hear any noise from outside, it's soundproofed.
Breakfasts with a wide choice of both sweet and savory, a rich buffet of appetizers, soups, side vegetables, fruit and a spectacular display of desserts on Saturday evening!
The courses, on the other hand, can be chosen from the menu of the day, satisfying any request or change you wish to make.
The dining room staff is friendly, polite and always smiling, the staff has always truly been a strong point of this Hotel because together with the managers, Martin and Simone and their daughters, they create a very pleasant atmosphere and the atmosphere is always quiet and relaxing.
Bar stocked with excellent wines, both for an aperitif and after dinner, with cocktails and more.
The Hotel is very convenient to the ski lifts, to Mount Helmo, shuttle service both in the morning and in the afternoon for the return to the Hotel. In two minutes by car you can reach the facilities.
Beautiful SPA, fantastic relaxation area beds, sauna, Turkish bath, showers, heated outdoor tub... nothing is missing, even the possibility of booking a nice massage!
Martin and Simone are there for every need, they manage everything in the best possible way, you will feel at home🥰
Giovanna Andrea and Ludovica
As always it was a very pleasant stay, from every point of view.
The spacious, wooden, beautiful room, I really appreciate that you can't hear any noise from outside, it's soundproofed.
Breakfasts with a wide choice of both sweet and savory, a rich buffet of appetizers, soups, side vegetables, fruit and a spectacular display of desserts on Saturday evening!
The courses, on the other hand, can be chosen from the menu of the day, satisfying any request or change you wish to make.
The dining room staff is friendly, polite and always smiling, the staff has always truly been a strong point of this Hotel because together with the managers, Martin and Simone and their daughters, they create a very pleasant atmosphere and the atmosphere is always quiet and relaxing.
Bar stocked with excellent wines, both for an aperitif and after dinner, with cocktails and more.
The Hotel is very convenient to the ski lifts, to Mount Helmo, shuttle service both in the morning and in the afternoon for the return to the Hotel. In two minutes by car you can reach the facilities.
Beautiful SPA, fantastic relaxation area beds, sauna, Turkish bath, showers, heated outdoor tub... nothing is missing, even the possibility of booking a nice massage!
Martin and Simone are there for every need, they manage everything in the best possible way, you will feel at home🥰
Giovanna Andrea and Ludovica
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Date of stay: February 2024Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel offers a truly pleasant experience, with rooms modernly furnished in a mountain style that combines elegance and comfort. The excellent finishes highlight the attention to detail. The extremely kind staff contributes to creating a welcoming atmosphere. The generous breakfasts with a well-assorted buffet, ranging from sweet and savory, represent a perfect start to the day. Dinner offers a pleasant culinary journey with a buffet of quality starters and courses.
The spa, with its modern infrastructure, is a real gem. The large sauna, Turkish bath and relaxation area overlooking the garden and the hydromassage tub allow guests to relax in total serenity. The impeccable cleanliness of the entire structure is a sign of the meticulous care that the family management dedicates to its hotel. The inclusion of the cat adds a touch of warmth and familiarity.
The spa, with its modern infrastructure, is a real gem. The large sauna, Turkish bath and relaxation area overlooking the garden and the hydromassage tub allow guests to relax in total serenity. The impeccable cleanliness of the entire structure is a sign of the meticulous care that the family management dedicates to its hotel. The inclusion of the cat adds a touch of warmth and familiarity.
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Impeccable friendliness, hospitality and cleanliness
Excellent food quality, always!
Family environment where kindness and helpfulness have never been lacking
Furnishings chosen with care and refinement respecting the typical materials of mountain locations, but with a touch of modern elegance
Clean, mountain scent everywhere
A particular compliment to Renata in the restaurant (extremely friendly and helpful person; always smiling, kind and respectful) to Mark for his kindness and professionalism; to the chef (hats off for the quality of the raw materials used, skill in production and care in the mise en place) and clearly to the owners!
Full marks also for the pizzeria/restaurant next to the hotel
Beautiful place and again great food
We didn't go to the spa, but I can assume a similar opinion
In our opinion excellent value for money!! Super recommended
The only thing missing is the indoor swimming pool to make it practically perfect!
Excellent food quality, always!
Family environment where kindness and helpfulness have never been lacking
Furnishings chosen with care and refinement respecting the typical materials of mountain locations, but with a touch of modern elegance
Clean, mountain scent everywhere
A particular compliment to Renata in the restaurant (extremely friendly and helpful person; always smiling, kind and respectful) to Mark for his kindness and professionalism; to the chef (hats off for the quality of the raw materials used, skill in production and care in the mise en place) and clearly to the owners!
Full marks also for the pizzeria/restaurant next to the hotel
Beautiful place and again great food
We didn't go to the spa, but I can assume a similar opinion
In our opinion excellent value for money!! Super recommended
The only thing missing is the indoor swimming pool to make it practically perfect!
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have been to the Helmhotel for the 3rd time and felt totally comfortable as every time. The staff and especially the owners are very nice and accommodating. The rooms and especially the wellness area are super clean and modern. Some days there are even great live infusions. Dinner makes you feel like you're in a gourmet restaurant. The ski shuttle also works great and the ride takes less than 5 minutes.
If you wanted to complain about something, you could only mention the line in the morning at the coffee machine.
We are already looking forward to next year at the Helmhotel!
If you wanted to complain about something, you could only mention the line in the morning at the coffee machine.
We are already looking forward to next year at the Helmhotel!
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Automatically translated
Date of stay: January 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very beautiful and well-kept structure. To be recommended. Very efficient staff and friendly and helpful owners. There is an air of tranquility and well-being. The only note I would like to make is to recommend mosquito nets in the restaurant room in order to avoid the concentration of annoying flies present on the buffet. I would also recommend greater control in the relaxation area to avoid the shouting of guests who pay little attention to the place. Everything else works great. We will be back
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What can I say .. I did not expect it .. everything perfect! super breakfast and refined dishes for dinner (with possibility for children of separate menu), cleanliness and hospitality at the top. Staff always available. Not to mention the outdoor swimming pool in a well-kept garden where you could find sunbeds with umbrella and play area for children😊😊
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Automatically translated
Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beautiful holiday! I loved the hotel. Very nice, nice room but above all spotless, nothing to say. Good food, friendly staff and well disposed to any requests (allergy or baby food). For small children it is perfect. In addition to a playroom there is also a beautiful garden with play area (swing, swing, sandpit) and especially swimming pool with sun loungers. Then there is the cat Luna with a super patience since my son chased him all the time! beautiful Spa (I did not use the treatments though). I was very impressed by the fact that it has a clientele that returns who every year, who every two, a sign that you are well. And in fact as soon as I happen again I'll go back too!
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Automatically translated
Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A holiday, or rather an unforgettable experience!
We stayed at the Helmhotel for a week and felt at home, in a family atmosphere.
Cozy and comfortable rooms, well-kept garden, the swimming pool makes it even more magical. Top breakfast, rich and quality, as well as dinners. Welcoming wellness center, overall impeccable cleanliness. Adequate and functional children's space. Professional staff (the hospitable and warm family, you can see it in small, unexpected gestures and in their attention to detail, all the other guys are good. Praise goes to Gabriel, my son's idol).
All framed by a landscape that warms the heart and with lots of activities to do in the surrounding area (cycling paths, excursions...).
Thanks for this adventure, we will definitely be back!
We stayed at the Helmhotel for a week and felt at home, in a family atmosphere.
Cozy and comfortable rooms, well-kept garden, the swimming pool makes it even more magical. Top breakfast, rich and quality, as well as dinners. Welcoming wellness center, overall impeccable cleanliness. Adequate and functional children's space. Professional staff (the hospitable and warm family, you can see it in small, unexpected gestures and in their attention to detail, all the other guys are good. Praise goes to Gabriel, my son's idol).
All framed by a landscape that warms the heart and with lots of activities to do in the surrounding area (cycling paths, excursions...).
Thanks for this adventure, we will definitely be back!
Read more
Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at the Helmhotel for 6 nights for a ski holiday. Unfortunately, temperatures were a bit high for the time of year. Overall impression of the hotel, every one of the personnel and management was very friendly and very professional, always available to provide excellent service. The room was quite big, with a balcony with a great view and the bed couch was comfortable. The wellness area with a choice of saunas and enough spots to relax. The “Aufguss” was the best I ever experienced. Every day we enjoyed excellent food. The Pizzeria next door serviced the best Pizzas you can experience.
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a wonderful experience at Helm Hotel! We have 3 kids (2, 5 and 7) and this was the perfect place for us. The food as others have mentioned is wonderful and the personnel incredibly helpful with tailored suggestions on what activities fit our family and interests. Dana from the restaurant was particularly helpful and sweet with our sometimes overly excited little boys! As far as activities, the mountain hero activities were great as well as the bike ride to Lienz. The kids play room, pool, and play ground provided plenty of entertainment when we wanted to relax at the hotel. The room itself was also perfect with the bunk beds in a separated area for the kids. We will definitely return to this fabulous area and hotel!
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Si, abbastanza vicino...occorre auto o bici
Buongiorno, no mi dispiace. Nell´ area ristorante del hotel non accettiamo animali. Cordiali saluti Martin
Buongiorno, la colazione viene servita dalle ore 7:30 alle 10:00 & la cena dalle ore 19:00 in poi. Entro le 20:00 preghiamo la gentile clientela di venire a tavola. Pranzo al sacco é possibile. Cordiali saluti Martin
Salve io andata in luglio
.mi sa che s giugno sia amcora freddo
Buongiorno signora Antonella.
Ha sbagliato indirizzo. Io sono una cliente dell'Helm Hotel ed ho semplicemente scritto una recensione sul mio soggiorno.
Cordiali saluti.
CLAUDIA
PRICE RANGE
C$343 - C$376 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTrentino-Alto AdigeProvince of South TyrolSan Candido
NUMBER OF ROOMS
30
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Helmhotel
Which popular attractions are close to Helmhotel?
Nearby attractions include Drau Cycle Route (2.9 km), Bunker Museum (5.9 km), and Funivia Sesto Monte Elmo (4.5 km).
What are some of the property amenities at Helmhotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Helmhotel?
Top room amenities include a flat screen TV, a bidet, and blackout curtains.
What food & drink options are available at Helmhotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Helmhotel?
Conveniently located restaurants include Gasthof Waldruhe, Eirisch Grill, and Jora Mountain Dining.
Are there opportunities to exercise at Helmhotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are pets allowed at Helmhotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Helmhotel?
The staff speaks multiple languages, including English, German, Italian, and Croatian.
Are there any historical sites close to Helmhotel?
Many travellers enjoy visiting Cimitero Di Guerra Sorgenti (7.5 km), Bagni Wildbad di San Candido (2.5 km), and Passo Monte Croce di Comelico (5.7 km).
Does Helmhotel have any great views?
Yes, guests often enjoy the mountain view available here.