Hotel Paladin
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About
Looking for a place to stay in San Martino di Castrozza? Then look no further than Hotel Paladin, a family-friendly hotel that brings the best of San Martino di Castrozza to your doorstep.
You’ll enjoy relaxing rooms that offer a desk and a fireplace, and you can stay connected during your stay as Hotel Paladin offers guests free wifi.
The hotel features room service, baggage storage, and a sun terrace. Plus, Hotel Paladin offers a sauna and a lounge, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
If you’re looking for an Italian restaurant, consider a visit to Malga Ces, Malga Fratazza, or Da Anita, which are all conveniently located a short distance from Hotel Paladin.
We’re sure you’ll enjoy your stay at Hotel Paladin as you experience everything San Martino di Castrozza has to offer.
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The hotel is a 3 stars but the owners are 5 stars!
We took 3 rooms. One was really big and very confortable. The other two were regular size. All very clean.
The mattresses are very good. The location is great and the views from the balconies is breathtaking.
The hotel is a 3 stars but the owners are 5 stars!
Always ready to assist in every possible way.
And Thomas rocks!
This family operated hotel has also steam-bath and sauna and in my opinion is great for families with kids as well as pet friendly.
We had a great time. They even organized a tour to the Stradivarius Forrest and Maurizio explained us all about the natural wildlife in there.
Great location near lifts.
Small and not crowded town.
I strongly recommend!
Fortunately, the rudeness and surliness of the owner was blunted in a bit by the poor staff on duty who tried to make life in the hotel decent but with very few results. In conclusion: if you want to live in a nightmare, go to this hotel, otherwise you can enjoy the splendid San Martino di Castrozza by relying on better facilities that you can easily find at the same prices.
No kettle in the room.
For boiled water, 28 euros was charged.
Summary breakfast.
1)garage, dark and in the first part full of thrown and stacked things
2) reception and non-existent bars, there is never anyone, if you need something you have to phone
3) the lobby is very big and full of sofas but dark and sad
4) the rooms are large but dated (I was in the 304) as well as the bathrooms (in the closet there are four crutches, I left practically everything on the other double bed in the room, one of the 3 windows in the room without a roller shutter with a small curtain that closed in the middle, so in the morning it was early morning!!!...... broken bathroom window.... lack of light in the evening even on the landing
5) breakfast room and dinner aesthetically sufficient, buffet menu of paltry and repetitive side dishes as well as the breakfast buffet.
6) the SPA is chargeable but not working for a long time (but is not told at booking)
7) the garden and the outside of the structure are bare and not cared for (without flowers or other decor elements), there are no chairs or sun loungers for those who want to sunbathe, I had to lie on the grass
8) I had asked for a vegan menu for me and my husband (communicated a month before our arrival), except the first and some side dishes were not able to prepare me anything decent for the second (it's the first time I happen and after three days we decided to eat out) ... for breakfast except bread, jam rusks and vegetable milk (fruit you have to ask), I had to get the necessary.
9)the owner is arrogant and unavailable
Positive aspects: very kind and helpful Lucia in the dining room.
In conclusion, the hotel can be good for those who want to spend little, but very little, compared to the others in San Martino and is content to stay in a half "catapecchia"
I'll add some pictures.
What puzzled me was that it was sold to me by a local operator.
"first initiatives" that should have known how the facility is run or maybe it would be better to say unrun
Any store or anything in talking during the week they told me
that it's hard to run a hotel for everyone and particularly if a man does
without the right supports
difficult management by a holder in perhaps understanding the needs of customers
projected in a work not suited to its way of being
simple structure but in the end the flaws are overcome if they are counterbalanced
with attention or food or anything feasible to make you feel at home
There is no receptionist here if you want to see someone even at the reception or bar
you have to call internally
so no bar open during meal times
only if requested
we saw last day because you had to pay tourist tax
uncertain staff perhaps even unsuitable given the various roles played in the impotent day in the face of any request since 'everything was in the decision
of the holder
infuriating slowness in providing meals
interior hall that was not experienced own for the general coldness only
soft lights even outside lack of bartender
that could have kept alive the environment and group to meet and
exchange 2 words
if we want to define as television format titles
" hotel nightmare "
What I don't accept is because it was sold to me and not cheap.
by operator
which would be responsible for filtering structures to avoid inconveniences
to customers
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