Excelsior Hotel Cimone
Via Passo Rolle, 116, 38054 San Martino di Castrozza, Primiero San Martino di Castrozza Italy
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About
3.5
#27 of 30 hotels in San Martino di CastrozzaLocation
Cleanliness
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Value
L’Excelsior Hotel Cimone è la scelta ideale per chi viaggia con la famiglia e cerca un hotel economico in pieno centro di San Martino di Castrozza. Da oltre 30 anni, hotel rappresenta un punto di ritrovo per famiglie, coppie e gruppi organizzati e per chi vuole godere di una settimana bianca in Trentino senza rinunciare a nessun comfort. L'Hotel dispone in totale di 80 camere suddivise in singole, doppie, triple e quadruple. La maggior parte dispone di balconi con magnifica vista panoramica. Reception H24, Wi-Fi gratuito, deposito bagagli, deposito sci e attrezzature, parcheggio riservato, sala meeting. L'Excelsior Hotel Cimone è un hotel lowcost, che offre un buon rapporto qualità /prezzo.
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Property amenities
Free parking
Free internet
Bar / lounge
Game room
Ski rentals
Highchairs available
Meeting rooms
Baggage storage
Street parking
Public wifi
Restaurant
Breakfast available
Breakfast buffet
Skiing
Billiards
Non-smoking hotel
Shared lounge / TV area
First aid kit
24-hour front desk
Private check-in / check-out
Room features
Desk
Housekeeping
Private balcony
Safe
Wardrobe / wardrobe
Cable / satellite TV
Bidet
Walk-in shower
Clothes rack
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
City View
Languages Spoken
English, Italian
Location
Via Passo Rolle, 116, 38054 San Martino di Castrozza, Primiero San Martino di Castrozza Italy
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 81 out of 100
81
Treviso Airport
74.8 km•
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Rental Cars
28 Restaurants
within 0.5 kilometers
154Reviews6Q+A0Room tips
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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
Hotel dated and never maintained. Rooms suitable for hosting only groups of children up to 20 years old who, by their nature, have few demands. Director Antonella and waiter Vincenzo followed us throughout the holiday, trying to meet our every need. They were really very helpful and nice. Poor breakfast but lunch and dinner with good food.
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Date of stay: August 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Excelsior and its location takes your breath away in every corner. Incredible facilities and amenities.
The dinning service does not match the hotel. Either understaffed or poor timing. Waiters were rushed to take your order, predicting before you actually ordered. Plates arrived at very different timing (my wife ended up waiting a long time for her dish). Seems you have to raise your hand to often to get some water or another glass of wine.
The dinning service does not match the hotel. Either understaffed or poor timing. Waiters were rushed to take your order, predicting before you actually ordered. Plates arrived at very different timing (my wife ended up waiting a long time for her dish). Seems you have to raise your hand to often to get some water or another glass of wine.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My family and I stayed in this property from 29 December to 4 January 2024. The style is certainly rather vintage and the rooms a bit spartan, but the value for money is very good. Clean and equipped with everything, with an excellent location both for those who practice skiing and for those who prefer to engage in excursions or other activities. Very close to everything. The cuisine is more than satisfactory and always varied. But the added value of this structure is the staff who do their utmost to make your stay truly pleasant. From reception to entertainment (Stefano is great), everyone is kind and helpful. But the star definitely goes to the guys in the room, their impeccable professionalism and courtesy who won us over. Some names, in particular, deserve our thanks: "Francesco, Raffaele and Gino". Tireless workers and great professionals. Thank you guys.
I highly recommend it!
The only sore point is the elevator which requires more maintenance.
I highly recommend it!
The only sore point is the elevator which requires more maintenance.
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Date of stay: December 2023Trip type: Travelled with family
Value
Location
Service
Room Tip:Â Non lasciatevi scoraggiare da recensioni eccessivamente negative. Non sono riscontrabili.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The structure has a few years behind it and this, in my opinion, if on the one hand it may seem like a deficit, from the point of view of those traveling with children in tow it is an added value. The structure, well located in the middle of San Martino, enjoys a breathtaking panoramic view; the distance from the ski school is small and in any case well connected by the skybus, excellent for those just starting out in skiing.
Breakfast and dinner are a bit spartan, but there is a wide choice of courses and variety of products, almost always in line with the season. Warm room, despite it being the top floor, dignified and sufficiently clean; beds at the limit of comfort, the bed bases could tell some good things, but after having skied for a day, you sleep well everywhere.
The staff is very heterogeneous and it is therefore easy to stumble upon a competent employee or a novice, but they were all courteous and kind to us. A special note goes to the entertainment staff, very friendly and confidential who know how to involve and not stress you out; organizes always interesting activities for non-skiers every morning and entertains the children in the afternoon; in the evening it involves guests with fun and classic activities. Stefano and Francesca were very discreet and decidedly soft. Perfect entertainment for those who, tired, want to end a beautiful day with a smile.
We carry in our hearts these beautiful days spent in San Martino.
Breakfast and dinner are a bit spartan, but there is a wide choice of courses and variety of products, almost always in line with the season. Warm room, despite it being the top floor, dignified and sufficiently clean; beds at the limit of comfort, the bed bases could tell some good things, but after having skied for a day, you sleep well everywhere.
The staff is very heterogeneous and it is therefore easy to stumble upon a competent employee or a novice, but they were all courteous and kind to us. A special note goes to the entertainment staff, very friendly and confidential who know how to involve and not stress you out; organizes always interesting activities for non-skiers every morning and entertains the children in the afternoon; in the evening it involves guests with fun and classic activities. Stefano and Francesca were very discreet and decidedly soft. Perfect entertainment for those who, tired, want to end a beautiful day with a smile.
We carry in our hearts these beautiful days spent in San Martino.
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Date of stay: January 2024Trip type: Travelled with family
Value
Location
Service
Room Tip: La struttura è al confine con la ZTL fare attenzione
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Let's start by talking about quality-price, for the price they offer you can't expect anything:
the cleanliness of the room and the hotel leaves a little to be desired, in the bathroom of the room there was a very strong smell of sewage, very thin and uncomfortable mattresses and pillows.
For the bunk beds in the quadruple rooms they have not put any ladders and you have to climb on bedside tables to get up, nor any side rails.
There would be a need for maintenance work, there have been many malfunctions (including broken doors and poorly functioning electricity)
Unqualified and rude staff at times.
the hotel bar offers drinks but very often the products were missing and there was very little choice.
the food, obviously was not the best (canteen cuisine) but I repeat for the price paid it is acceptable.
One thing that is very well organized is the entertainment, the entertainers organize very nice outings and evenings for both adults and children.
A very favorable thing for this hotel is its strategic position in the center of S Martino but also for the breathtaking view behind it.
the cleanliness of the room and the hotel leaves a little to be desired, in the bathroom of the room there was a very strong smell of sewage, very thin and uncomfortable mattresses and pillows.
For the bunk beds in the quadruple rooms they have not put any ladders and you have to climb on bedside tables to get up, nor any side rails.
There would be a need for maintenance work, there have been many malfunctions (including broken doors and poorly functioning electricity)
Unqualified and rude staff at times.
the hotel bar offers drinks but very often the products were missing and there was very little choice.
the food, obviously was not the best (canteen cuisine) but I repeat for the price paid it is acceptable.
One thing that is very well organized is the entertainment, the entertainers organize very nice outings and evenings for both adults and children.
A very favorable thing for this hotel is its strategic position in the center of S Martino but also for the breathtaking view behind it.
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Date of stay: January 2024Trip type: Travelled with family
Value
Location
Service
Room Tip:Â A cena andate o subito alle 19,30 o alle 20,30 che con il buffet si crea una fila molto lunga
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very old hotel and questionable management...
We stayed in three people, our room was equipped with a small wardrobe with no shelf and only 4 hangers to hang clothes so we had to leave everything inside the suitcases. Pretty comfortable beds, clean linen. The bathroom was completely inadequate due to dirt residue on the wall, non-working flush (a sheet had been hung informing not to use the button but to use the lever at the top), black limestone in the shower glass, floor with dirt residue in particular in the corners.
The staff would also be friendly but the management is terrible in fact as customers we have witnessed recriminations between the Manager and the Mater of the room and quarrels between kitchen employees audible from the dining room... These things cannot be accessed in front of guests, inadmissible I'm sorry.
I happened to meet a maid in tears on the stairs.
The food is good and the quantities are also generous.
The elevator can be used up to the first floor, then only by unlocking with a key, not available to customers, so you go on foot or you must ask the staff, holder of the key, to be accompanied.
The tourist tax is incomprehensibly requested at check in.
Beautiful bar room where there is a pool table.
Great location of the hotel, superb view. The structure to be comfortable would need renovation.
We stayed in three people, our room was equipped with a small wardrobe with no shelf and only 4 hangers to hang clothes so we had to leave everything inside the suitcases. Pretty comfortable beds, clean linen. The bathroom was completely inadequate due to dirt residue on the wall, non-working flush (a sheet had been hung informing not to use the button but to use the lever at the top), black limestone in the shower glass, floor with dirt residue in particular in the corners.
The staff would also be friendly but the management is terrible in fact as customers we have witnessed recriminations between the Manager and the Mater of the room and quarrels between kitchen employees audible from the dining room... These things cannot be accessed in front of guests, inadmissible I'm sorry.
I happened to meet a maid in tears on the stairs.
The food is good and the quantities are also generous.
The elevator can be used up to the first floor, then only by unlocking with a key, not available to customers, so you go on foot or you must ask the staff, holder of the key, to be accompanied.
The tourist tax is incomprehensibly requested at check in.
Beautiful bar room where there is a pool table.
Great location of the hotel, superb view. The structure to be comfortable would need renovation.
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Automatically translated
Date of stay: August 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 nights stay with half board. Hotel located downtown with parking available, convenient to reach all area attractions both on foot and by car.
Great breakfast with a wide choice, buffet dinner with different choices but very poor quality of dishes and some inedible.
Staff mostly not up to the management of the room with great confusion and disorganization (given also by the presence of groups of elderly people), nothing to say about the reception.
Rooms to review and modernize, dilapidated bathrooms with tiny showers to the point of not even being able to turn inside.
3 stars only for the price paid.
Hotel with great potential, but needs to be reviewed in full.
Great breakfast with a wide choice, buffet dinner with different choices but very poor quality of dishes and some inedible.
Staff mostly not up to the management of the room with great confusion and disorganization (given also by the presence of groups of elderly people), nothing to say about the reception.
Rooms to review and modernize, dilapidated bathrooms with tiny showers to the point of not even being able to turn inside.
3 stars only for the price paid.
Hotel with great potential, but needs to be reviewed in full.
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Automatically translated
Date of stay: June 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent value for money, because the price is low and the location is convenient both for excursions and for the ski bus that takes you to the slopes. It is also close to all services, reachable on foot in a few minutes, such as pharmacies, rentals and shops. Older structure and some disservices, but we imagined it to be a Low Cost. Nice surprise however, the staff, always very kind, and the cuisine, which we liked, buffet service and good choice. Well organized New Year's Eve party and super entertainment!
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Date of stay: January 2024Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent location in the centre of the village and close to the main ski lift. 80s atmosphere, clean and tidy rooms with fantastic views of the Pale di San Martino. Well-functioning services and adequate catering with extensive menu and daily revisited. Staff always friendly and helpful. We stayed a week from 28 July to 3 August with two ebikes in tow which was guaranteed an adequate shelter in the reserved area and served by charging sockets. Experience to be redone even in winter.
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Automatically translated
Date of stay: July 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked a mini holiday with my family to spend a few days in the snow. Pleasantly impressed by the welcome and helpfulness of the staff.
Our room, even with a balcony and a view of Pale, was clean and comfortable, had everything you needed. We had dinners included, great quality food.
I have to say that we had a really good time
The top facilities, ski school and rental are very helpful and then in agreement with the hotel they gave us a nice discount
Thank you and we will come back to see you
Our room, even with a balcony and a view of Pale, was clean and comfortable, had everything you needed. We had dinners included, great quality food.
I have to say that we had a really good time
The top facilities, ski school and rental are very helpful and then in agreement with the hotel they gave us a nice discount
Thank you and we will come back to see you
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Date of stay: January 2024Trip type: Travelled with family
Value
Location
Service
Room Tip:Â Bellissima esperienza
Ottima posizione
Qualità prezzo imbattinile
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are safes in the rooms
Buonasera...si è presente dei ragazzi che intrattengono gli adulti e i bambini ...al mattino fanno fare delle passeggiate alla malga ...shopping a fiera del primiero in autobus e escursioni sulla neve ..la sera dopo cena è previsto un piccolo spettacolo di giochi per adulti e baby dance per i più piccoli ...non ti aspettare il cabaret o spettacoli dei villaggi turistici ma comunque è carino e gli animatori sono tutte persone gentili e cordiali ..
Se non cerchi il lusso è ok
Saluti Daniele
Buongiorno
l'hotel è situato al centro del paese, sulla piazza principale,
I parcheggi sono liberi, Nel paese ci si puo muovere facilmente a piedi,
Penso di sì perché quando sono stata ce n'erano, meglio chiedere telefonicamente. Saluti
penso che un animale in quel posto li sia il male minore!!!!
PRICE RANGE
C$190 - C$332 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Orovacanze Excelsior Hotel Cimone
LOCATION
ItalyTrentino-Alto AdigeProvince of TrentoPrimiero San Martino di CastrozzaSan Martino di Castrozza
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Excelsior Hotel Cimone
Which popular attractions are close to Excelsior Hotel Cimone?
Nearby attractions include Pasticceria Lucian (0.3 km), Scuola Italiana Sci Dolomiti (0.08 km), and Bancher Dal 1924 S.A.S (0.2 km).
What are some of the property amenities at Excelsior Hotel Cimone?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
Which room amenities are available at Excelsior Hotel Cimone?
Top room amenities include a bidet, a desk, and a view of the mountains.
What food & drink options are available at Excelsior Hotel Cimone?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Excelsior Hotel Cimone?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Excelsior Hotel Cimone?
Conveniently located restaurants include La Canisela, Ristorante Da Anita, and Da Meto.
Is Excelsior Hotel Cimone located near the city centre?
Yes, it is 0.2 km away from the centre of San Martino di Castrozza.
Which languages are spoken by the staff at Excelsior Hotel Cimone?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to Excelsior Hotel Cimone?
Many travellers enjoy visiting Palazzo del Dazio o delle Miniere (9.8 km), I Tabià di Falcade (11.8 km), and Casa Natale Di Papa Luciani (13.6 km).
Does Excelsior Hotel Cimone have any great views?
Yes, guests often enjoy the city view available here.
Is Excelsior Hotel Cimone accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.