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Grand Hotel Royal, BW Premier Collection

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Grand Hotel Royal, BW Premier Collection
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1,176 Reviews from our TripAdvisor Community

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Showing 661: English reviews
london
Reviewed 23 July 2012

I would recommend this hotel and the resort to anyone who loves Italy. The facilities at the hotel are excellent, and the staff were very professional and attentive, all in all a lovely experience

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3Thank fraserLondon
palmiro58, General Manager at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest Thank you so much for your very kind review. We always appreciate feedback as our customers’ comments are greatly valued. We are pleased you had a relaxing and enjoyable stay at the Grand Hotel Royal. We look forward to welcoming you again. Best Wishes

Luton
Reviewed 22 July 2012

We had two weeks half board on a Thomsons holiday from which we returned on 7July. We found the Grand Hotel Royal an excellent hotel in a good location on the seafront. The room was clean and very comfortable with excellent bathroom facilities. We were a little disappointed with the view from the window as we overlooked the flat roof...

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2Thank LutonPhil_11
palmiro58, General Manager at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest, We are very pleased that you enjoyed your stay at our hotel We would like to thank you for your comments Hope to welcome you soon at the Grand Best Wishes P.s Vittorio send his thanks!!

Bexhill-on-Sea, United Kingdom
Reviewed 21 July 2012

We only stayed one night on our way to Tuscany and loved it. The marble bathroom was opulent, loved the black and white decor with the red chairs. No need to leave the hotel, everything is there. We went to the bar for pre-dinner drinks, restaurant for a meal, the steak was cooked perfectly, buffet breakfast was good also. The...

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Helpful?
2Thank ian j
palmiro58, General Manager at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest. What a lovely review! Our aim is to please our clients and we would like to thank you for your feedback. When we receive comments such as these, we understand that we are going in the right direction. Thank you once again, we look forward to welcoming you back to the Grand Hotel Royal. Best Wishes P.s English...

Doncaster, United Kingdom
Reviewed 19 July 2012

I booked two weeks at the Grand Hotel Royal as a surprise for my husbands 80th birthday. we stayed there from 30th June until 14th July and thoroughly enjoyed it.The hotel is lovely with high ceilings and floor to ceiling windows with shutters and a really grand staircase leading from reception.The staff were friendly, helpful and polite and the food...

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4Thank Joan C
palmiro58, General Manager at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest Thank you so much for your very kind review. We always appreciate feedback as our customers’ comments are greatly valued. We continually work hard to achieve high standards to provide an individual service to each and every guest. . We are pleased you had a relaxing and enjoyable stay at the Grand Hotel Royal. We look forward to...

Lancashire England
Reviewed 17 July 2012

We returned to the Grand Hotel Royal to celebrate our 10th wedding anniversary and we were not disappointed. OK it has seen better days maybe but it has so much charm and the staff are all so friendly. We had a side sea view room which was quite adequate, The bathroom was new. As we we were there on a...

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2Thank Lanky-7
palmiro58, General Manager at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Sir/Madam, We would like to thank you for taking the time to share your experience with us at the Grand Hotel Royal The old (like the Hotel) General Manager would like to thanks for your positive comment and is very pleased you had a relaxing and enjoyable stay at the Grand Hotel Royal. We look forward to welcoming you...

Glasgow
Reviewed 16 July 2012

We are just back from two weeks in the Grand Royal Viareggio. It may not be Grand but it is very spacious , clean, has a great pool, perfect for the beach, really nice staff, good food, great atmosphere. Slight down side Viareggio does not have a lot to offer at night. Perfect for a stroll after dinner but with...

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3Thank Charlie-Jos
palmiro58, General Manager at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest, We are very pleased that you enjoyed your stay at our hotel We would like to thank you for your comments, Giuseppe ask me to give his love to you Hope to welcome you soon at the Grand Best Wishes

San Miguel de Abona, Tenerife
Reviewed 7 July 2012

I visited this hotel in June 2012, and was extremely happy with our trip. Some people say that the hotel is dated, but it is an old building- so obviously it is not a Holiday Inn! It has been tastefully and well renovated, and is one of the chief reasons we chose this hotel. We loved the character of the...

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Helpful?
2Thank suemcdtenerife
Management response:

Dear Guest. What a lovely review! Our aim is to please our clients and we would like to thank you for your feedback. When we receive comments such as these, we understand that we are going in the right direction. Thank you once again, we look forward to welcoming you back to the Grand Hotel Royal. Best Rehards

Herts
Reviewed 2 July 2012

We stayed here for a week in June and really liked it. It's true that it's grand but a little tired by way of the decor. We had a room on the second floor with a sea view which was amazing but e compromise was the bathroom. Very clean and functional but with a shower curtain so it was flooded...

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Helpful?
3Thank LeeBKHerts
Management response:

Dear Guest, We are very pleased that you enjoyed your stay at our hotel We would like to thank you for your comments Hope to welcome you soon at the Grand Best Wishes P.s Next time remind us you was unlucky with bathroom this time , and again please accept our apologize about it!!

East Coast
Reviewed 2 July 2012

A wonderful and accommodating staff that helped every way possible. We had an ocean front (,albeit across the street as every place is,) that was beautiful to the eyes and ears. Nice and clean rooms/bathrooms with a wonderful breakfast included. Ask for a washcloth/ facecloth at the front desk as they aren't common to European hotels.

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Thank GetUpAndGetOut
Management response:

Dear Guest Thank you so much for your very kind review. We always appreciate feedback as our customers’ comments are greatly valued. We continually work hard to achieve high standards to provide an individual service to each and every guest. We are pleased you had a relaxing and enjoyable stay at the Grand Hotel Royal. We look forward to welcoming...

Dorchester, United Kingdom
Reviewed 2 July 2012

We expected great things of this hotel - it looks im pressive and when you enter the hotel it does seem very grand. We decided not to pay the extra for a front sea view and our room was on the back/side corner. It was comfortable if you didnt mind the wind up shutters and out of sync double doors...

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Helpful?
1Thank kathynunn
Management response:

Dear Guest, We would like to thank you for taking the time to share your experience with us at the Grand Hotel Royal. We are sorry that the Tuscan Soup was not to your liking. This is, in fact, a traditional soup. Every dish is always cooked to perfection but we cannot guarantee that every guest will enjoy every dish....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting

Additional Information about Grand Hotel Royal, BW Premier Collection

Address: Lungomare Carducci 44, 55049 Viareggio, Italy (Formerly BW Premier Collection Grand Hotel Royal)
Region: Italy > Tuscany > Province of Lucca > Viareggio
Price Range: $104 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Royal, BW Premier Collection 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Viareggio
Viareggio Best Western
Grand Hotel Royal Viareggio
Hotel Style:
#1 On the Beach Hotel in Viareggio
#1 Romantic Hotel in Viareggio
#1 Family Hotel in Viareggio
#1 Luxury Hotel in Viareggio
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Royal, BW Premier Collection staff and other travellers.
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Questions? Get answers from Grand Hotel Royal, BW Premier Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“see view suite 430”
 of 5 bubbles Caroline72_13, 14 Mar 2017 | Read review
“Rooms with sea view and balcony extra cost and a little noisier”
 of 5 bubbles sandrasG7385XF, 29 Nov 2016 | Read review
“Rooms on the front can be noisy on weekends due to overlooking the promenade”
 of 5 bubbles 251ruthr, 9 Nov 2016 | Read review
“Sea view at the front”
 of 5 bubbles derekw983, 3 Nov 2016 | Read review
“This is difficult because we did not see any other rooms, none had a proper balcony. We did suffer from noise during the night but never managed to ascertain where it came from.( we were at the back of the hotel)”
 of 5 bubbles bernardc485, 8 Oct 2016 | Read review
5 of 5