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Unfortunately, this is our first bad review.
Our stay at this hotel was truly disappointing. From poor service, very poor cleanliness, lack of detail & way Overpriced!
Initial entry to the hotel was impressive. We thought we had found a nice spot and a nice...More
Fabulous two night stay
Prebooked spa treatments ( a must do at the weekend in any spa hotel)
Super serenity massages
Upgraded to the penthouse suite overlooking the lake as we were two rooms I guess. So so welcome as we had space to chat...More
Had a very nice few days here on our travels across northern Italy. The breakfast was excellent and rooms very nice and clean. Pay for the superior room, it’s worth it. The roof top pool is excellent in the evening with a glass of Prosseco....More
Recently spent a week here for our honeymoon. On first impressions, the hotel is very impressive, the staff were friendly and helpful. We were in a basic room on the ground floor. The room was clean, comfortable and spacious but as we were on the...More
Rooms and facilities were clean and well appointed. We didn't make use of the spa but towels slippers and robes were provided. Breakfast was good and running until 10:45 was appreciated. Staff were polite but not overly friendly, as they seemed rushed off their feet...More
Sorry for delayed reply. The shuttle was not in operation when we stayed there as it was out of season so we walked into Desenzano and Simone. You can hire bikes which we also did. It is very flat so easy walking/biking!
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"Dont pay extra for Lake View. Far from lake & views obstructed by buildings, not worth extra"