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I arrived at Hotel Campanile late at night after a tiring walk from the railway station from the much delayed TGV carrying 30kg of rucksacks.
Rather than attend to me right away the receptionist, Nicolas, left the desk to speak to some man carrying a...More
Response from Dominique A, Gérant at Campanile HendayeResponded October 2, 2018
Good afternoon Sir,
Many thanks for your commentary. We take into consideration your remarks and we will take the necessary actions to improve our reception services. We still hope to see you again in our hotel.
Hotel in the surround of the city it is nearly essential to go by car, free big parking. Confortable rooms and nice personnel, easy to find. Little expensive. With window lids and good noise isolation.
1 Thank Irene G
Response from Dominique A, Directeur général at Campanile HendayeResponded July 23, 2018
We would like to say you thank you so much for your kind opinion.
Excellent room, plenty of hot water without having to wait for it and really helpful receptionist. I entended to stay one night, but due to the rail strike stayed an extra one. Happily my room was still available the second night. The receptionist checked train...More
Review collected in partnership with Campanile.com - Louvre Hotels Group
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1 Thank 27Jamesw27
Response from Dominique A, Directeur général at Campanile HendayeResponded April 11, 2018
Thank you so much for your opinion about your stay in our hotel.
We are so happy to read you and it's normal to help people, specialy during rail strike.
I have stayed in other Campanile Hotels and by far this is the worse one. It doesn't comply with any idea of a hotel, Its more like a motel. The rooms needs to be remodeled ASAP. It has a very bad smell to the room....More
Thank Traveling P
Response from Dominique A, Directeur général at Campanile HendayeResponded January 15, 2018
A majority of Campanile are the same as our hotel.
We are waiting works in the winter to refresh rooms and bathrooms.
We recently had a one night stay here, I have no complaints, The staff we met were all very welcoming and very helpful with advice and sorting our taxi for us. The evening meal was very good, Very attentive waiter and chef, We recieved the...More
1 Thank oldrockermike
Response from Dominique A, Directeur général at Campanile HendayeResponded September 28, 2017
Your kindness towards us it's the real award for our work.
I just come over to thank you for saying those nice things.
Hope to welcome you again.