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    City Residence Chelles

    55 avenue Francois Mitterrand, 77500 Chelles, France
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    2017-12-31 2018-01-01
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    Traveller (47)
    Room & Suite (7)
    Hotel & Grounds (31)
    Overview
    • Excellent5%
    • Very good15%
    • Average20%
    • Poor18%
    • Terrible42%
    10 Aug 2017
    “Avoid”
    25 Jul 2017
    “They didnt want to refund Money”
    Internet
    Kitchenette
    Pets Allowed
    3.0 Star Hotel
    All hotel details
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    Rooms
    Dec 31Jan 1
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (108)
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    1 - 5 of 28 reviews

    Reviewed 10 August 2017 via mobile

    The customer service leaves much to be desired. There was obviously a mix up with my booking as he was expecting 2 of us and not 4 and my details were on another booking sheet. The hotel room itself is functional in most ways, although...More

    Thank Jess M
    Reviewed 25 July 2017

    Dear visitors to this property, even if you will make reservation and cancelation over booking, this morons will not return your money, although you have written booking.com confirmation for that. Moreover, do not try to call or reach booking.com agents, they ar enot responding to...More

    Thank VjekoslavBenussi
    Reviewed 21 July 2017

    Do not go near this hotel. The room stank of cigarettes, there were multiple red stains on the carpet (hoping red wine, not blood), cigarette holes in the blanket, nails sticking out of cabinets, bugs under the bed, red stains on the duvet. These were...More

    Thank Anne-Marie W
    Response from CityResidenceQualite, Responsable relations clients at City Residence ChellesResponded 25 July 2017

    Dear guest, Thank you for taking the time to leave us your review. We regret that your stay didn't give you satisfaction. You opinion matters to us and we'll take your remarks in consideration to improve our services. We apologize for the inconvenience you faced....More

    Reviewed 29 April 2017

    We stayed here for a week. Here go my experiences. Kitchen- No pots or pans,no cutlery, no knife, No water kettle, Bath room- Broken bin, Broken shower, no water stopper, No toilet papers, 2 towels for three people. Living area- Television is broken. Bed room-...More

    Thank Suri J
    Response from CityResidenceQualite, Responsable relations clients at City Residence ChellesResponded 25 July 2017

    Dear guest, Thank you for taking the time to give us your opinion. We're sorry that your stay didn't give you satisfaction. Our guest satisfaction is our priority and we apologize for the lack of equipments in the apartment. As for the towels and change...More

    Reviewed 11 July 2016 via mobile

    We booked this hotel for 3 days and we thought it was a good idea to stay in a hotel for this price in Paris. The result was pretty disappointing. As we entered the room, the smell was disgusting and we immediately cancelled our reservation....More

    Thank Deniz D
    About
    Details
    • Price range
    • US$54 - US$83 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette
    • Number of rooms
    • 156
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Travelocity and Priceline so you can book your City Residence Chelles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • France >
    • Ile-de-France >
    • Seine-et-Marne >
    • Chelles
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    Traveller (47)
    Room & Suite (7)
    Hotel & Grounds (31)
    Bathroom (9)
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    Ask a question
    Questions & Answers
    singlemamof2
    5 May 2017|
    Answer
    Response from CityResidenceQualite | Property representative |
    Hello, We ask for a deposit for long stays in our property, not for short stays but all our guests are hold responsibles for the damages done in the apartment during their stay. We remain at your disposal for any further... More
    1
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    Google Translation
    Room Tips
    "Avoid hotel"
    Read review
    "There is no quiet rooms here. So if you prefer good sleep then you will be sorry."
    Read review
    "please put the real picture, not with big T.V, big couch."
    Read review
    "Just don't book !"
    Read review
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