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Mercure Paris La Defense

MercureUS$80*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Mercure Paris La Defense
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1,144 Reviews from our TripAdvisor Community

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Showing 387: English reviews
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Ubonratchathani
Reviewed yesterday NEWvia mobile

Start with ineffective Check-in service, I had to wait more than 30 minutes for my room. The interior decoration was old. Some equipment in my room were malfunction. Few of electronic plugs. The room was extremely dirty. Many hair in sink and bathtub. I found many BLACK DISGUSTING STAINS ( as in picture ) on the bathroom wall. So scared....

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Helpful?
Thank Chonpiti
Zug, Switzerland
Reviewed 4 days ago NEW

Review collected in partnership with Mercure Hotels
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Helpful?
Thank 467hartmutt
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Ramona, California
Reviewed 6 days ago NEWvia mobile

My husband had work in La Defense the last week in April and I wasn't going to be left behind. The hotel is easily identifiable from the street (when driving). The check-in process was quickly done and up to our awaiting room. The room was clean and well stocked with toiletries, mini refrigerator, a coffee maker and hot water maker....

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Helpful?
Thank LuciaShannon
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Hello, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris La Defense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Morpeth, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank christopherprance
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Calgary, Canada
Reviewed 2 weeks ago

Nice hotel and clean spacious rooms. What I appreciated the most was the restaurant and especially our waiter, Alain, who presented us with a great wine selection for every meal. He has a real passion for wine and he loves to transfer that knowledge.

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Helpful?
Thank Jeroen D
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Hello, What a pleasure to read you satisfaction! It is always a pleasure to receive positive feedback. I will share your comments with our team, and especially with Alain! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for...

Perth, Australia
Reviewed 2 weeks ago via mobile

Very small rooms (even for Paris standards) and fitness centre was a joke (no fans, limited equipment). Bar staff service was hit and miss when you did get served. On the plus side rooms were clean and serviced daily. Desk staff efficient. Good restaurants in the surrounding area. Stay here if you need to be in the business district but...

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Helpful?
Thank HowieNRace
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Hello, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Colchester, United Kingdom
Reviewed 2 weeks ago

We arrived to be met by a friendly and informative reception staff. Our room was on the 8th floor and we had a clear view of the Eiffel Tower and distant sight of the Sacre Coeur. The room was clean and well presented with all the facilities we needed, especially a very comfortable bed. Breakfast was varied, fresh and plentiful,...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Michael H
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Hello, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris La Défense. It's a pleasure to read that you appreciate our staff, the room and the stunning view, and the breafast! Be sure that I will share your comments with our team. This feedback will serve as an encouragement to all of our staff as...

Medellin, Colombia
Reviewed 3 weeks ago

Review collected in partnership with Mercure Hotels
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Helpful?
Thank 565gabrielz
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Maidstone, United Kingdom
Reviewed 3 weeks ago

Hotel average but ruined because 6 of my colleagues who did not check-in online and arrived at midnight to find their rooms resold. They had to wait 15 minutes for a taxi, were transported to a hotel 20 minutes away and has to wait a further 30 minutes for their rooms. It split our group and made an already late...

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Helpful?
Thank Andy_at_ditton
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Hello, We thank you for your comment. We regret not to have met you on place because we may have found answers to your requests. I think it would be important to exchange together about your experience. Know that the satisfaction of our guests stay is our priority and note my personal email adress h1546-sb2@accor.com. Kind regards, Charlotte

Pembroke, United Kingdom
Reviewed 3 April 2017

Comfortable beds, average rooms and caters for the bus load. We came on a rugby trip. Close to the metro but a distance from the centre. The restaurant was closed on a Friday night when we arrived so ate at the cafe/ pub next door. The morning breakfast was nice enough but could have been organised better. We would stay...

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Helpful?
Thank judithjonesuk25
Mercure92400, Guest Relations Manager at Mercure Paris La Defense, responded to this review

Hello, We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Renovations are planned...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Le Mercure Paris La Defense 5 se situe dans le quartier des affaires de La Defense, a seulement 10 minutes en metro du centre de Paris. Les chambres disposent de la climatisation, d'une television par satellite a ecran plat et d'un plateau de bienvenue. Certaines sont dotees d'une machine a expresso et d'un minibar avec des boissons gratuites. L'etablissement propose une connexion Wi-Fi illimitee gratuite ainsi qu'un service de navette entre l'hotel et la station de metro Grande Arche de la Defense. Vous pourrez profiter du centre de remise en forme ou du hammam puis vous detendre dans le bar de l'hotel. Le restaurant Le Bistrot de L'Echanson sert une cuisine francaise traditionnelle. Le Mercure Paris La Defense 5 possede des salles de reunions et un centre d'affaires. Il se trouve a seulement 10 minutes du Centre des nouvelles industries et technologies. ... more   less 

Additional Information about Mercure Paris La Defense

Address: 18 rue Baudin | Place Charras, 92400 Courbevoie, La Defense, France
Region: France > Ile-de-France > Hauts-de-Seine > La Defense > Courbevoie
Price Range: $120 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris La Defense 4*
Number of rooms: 507
Reservation Options:
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Also Known As:
Mercure Paris La Defense 5 Hotel Courbevoie
Mercure Hotel Courbevoie
Paris La Defense 5 Mercure
Hotel Style:
#3 Luxury Hotel in Courbevoie
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris La Defense staff and other travellers.
8 questions
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13 days ago

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Questions? Get answers from Mercure Paris La Defense staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views of Paris on outside facing rooms. Inward facing rooms only have view of unattractive centre of the hotel.”
Andy_at_ditton, 28 Apr 2017 | Read review
“AVOID the 5th floor - the washing machine is quiet, but the drier is VERY loud”
108cheryle, 27 Mar 2017 | Read review
“different hotel”
Traveling_brand, 6 Mar 2017 | Read review
“Do not have the 7th floor and or stay away from the road.”
, 17 Jan 2017 | Read review
“My tip is use this hotel for a business stop over, not to impress your partner”
pac129, 25 Nov 2016 | Read review
5 of 5
Mercure
US$80* /night
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AMOMAUS$169
Booking.comUS$81
Hotwire.comUS$81
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Prices are for 1 room, 2 adults
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