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Mercure Paris Val de Fontenay

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Mercure Paris Val de Fontenay
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140 Reviews from our TripAdvisor Community

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Showing 26: English reviews
France
Reviewed 12 February 2016 via mobile

The hotel is ideally located either you travel for leisure or business. It is next to the RER A station and you can easily reach Paris or Dineysland. There is a mall right in front of the hotel. Rooms are clean and spacious, but a bit disappointed by the empty fridge with rust and the big shower gel with a...

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Helpful?
Thank Guest G
SEVERINE M, Directeur général at Mercure Paris Val de Fontenay, responded to this review

Dear Guest G, We thank you very much for your comments, in fact the hotel is ideally situated at 10 meters from the RER station A and E. In fact, we have decided to let the fridge empty in the standards room but you will find it full in the "Superiors" or "privilèges" room.We are sorry for the problem in...

Reviewed 6 January 2016

I stayed there for two nights spending holiday in France with my family. The room was clean and had enough space for an extra bed, which I needed. Although the food in the breakfast room was just so so, the staff in there was very helpful. Overall it's a good accommodation for holiday.

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Thank Aisyah S
SEVERINE M, Manager at Mercure Paris Val de Fontenay, responded to this review

Dear Aisyah S Thank you very much for your comments. We hope to welcome you very soon. Severine Moire General manager

London, United Kingdom
Reviewed 24 November 2015 via mobile

All the charm of an unwashed armpit with staff who are clearly resigned to living in an armpit. Noisy, charmless with low end loud muzac in public spaces. Clean bedrooms. Next to a motorway. Bar tables full of empty glasses that the barman couldn't be bothered to clear away. Location is the very very worst of French suburbia.

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Thank callicramed
SEVERINE M, Directeur général at Mercure Paris Val de Fontenay, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Paris, France
Reviewed 4 October 2015

Review collected in partnership with Accorhotels.com
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Thank jackc15328
SEVERINE M, Directeur général at Mercure Paris Val de Fontenay, responded to this review

Reviewed 27 September 2015 via mobile

We went to Paris just for weekend stay. We found hotel very well located minute from local transport, easy to find if you're driving. It was nice and clean. Room was newly refurbished. Very quiet. Staff was nice and polite. They let us to park just outside main door which was good bonus. Breakfast was nothing special. Could be improved.

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Thank KATE O
SEVERINE M, Directeur général at Mercure Paris Val de Fontenay, responded to this review

Dear Kate O, We thank you very much for your comments and we hope to welcome you very soon ! Severine Moire Directeur

Petach Tikva
Reviewed 18 September 2015

I stayed here with a group tour The rooms are nice, the beds are comfortable Breakfast was Ok, service was good The rooms do not have safes, at reception you can get a safe to use. If you plan to use a safe, be sure to ask for one at check in, the hotel does not have many I asked...

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Thank NaomiPT
SEVERINE M, Directeur général at Mercure Paris Val de Fontenay, responded to this review

Dear Naomi, Thank you to have take time giving us your opinion. We try to welcome our guest with the best quality and well being possible. We hope to welcome you very soon. Severine Moir General Manager

Reviewed 22 July 2015 via mobile

I visit the hotel with my family. The room are very good. Good location near the metro and shopping senter ( wasn't inside but sow the shops and coffee bar). The breakfast was disappointed - only 2 kind of hums 1 of them was with very bad smell! I tell the menneger but he ignore me.

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Thank Natali F
SEVERINE M, Directeur général at Mercure Paris Val de Fontenay, responded to this review

Dear natali F, Thank you very much to have take time giving us your opinion. We are sorry for the breakfast and we give this informations to improve it. we hope to have the opportunity to welcome you very soon and show you that it is not our habits.

Boston
Reviewed 5 February 2015

I was with a tour that used this hotel. I was very satisfied. I am used to luxury hotels by US standards. This hotel was clean, the staff was friendly and the location was very convenient. It was certainly not one of Historic Hotels of America but then I am sure the prices was not anywhere close either. It was...

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Thank Jim D
SEVERINE M, Directeur général at Mercure Paris Val de Fontenay, responded to this review

Thank you Jim, We hope to welcome you very soon in our hotel.

Basel, Switzerland
Reviewed 12 December 2014 via mobile

Hotel and its rooms were clean and Service was friendly. Good location to commute into Paris city centre by RER (15 min). Breakfast was European Standard and also good to survive a long business day. Only two negatives: I had a very cold room but heating didn't work. After complaint at the reception except promise to fix it nothing happened....

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1Thank Volker P
SEVERINE M, Directeur général at Mercure Paris Val de Fontenay, responded to this review

Dear Volker P Thank you very much for your comments. Sorry for the cold room but everything is ok with the heating now. We hope to welcome you very soon !

Anchorage, Alaska, United States
Reviewed 20 November 2014

We used this hotel for a training and as a base to explore Paris. It was right beside a subway stop and bus terminal. it was very convenient! The staff was very friendly, and the hotel was very clean! I loved the bathrooms. The tubs were very deep and the shower head was superb. Breakfast was provided for our group,...

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Thank Kim B
SEVERINE M, Directeur général at Mercure Paris Val de Fontenay, responded to this review

Thank you Kim, And we wait you again and again !!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Located halfway between Disneyland and Paris. 10 min drive from Paris. 133 air-conditioned rooms, including 6 junior suites. 15 min to the centre by subway (RER). Restaurant and bar. Meeting facilities. Disabled rooms. Ideal for business / leisure stays. ... more   less 

Additional Information about Mercure Paris Val de Fontenay

Address: Avenue des Olympiades, 94120 Fontenay-sous-Bois, France (Formerly Mercure Fontenay sous Bois)
Region: France > Ile-de-France > Val-de-Marne > Fontenay-sous-Bois
Price Range: $101 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Val de Fontenay 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Mercure Fontenay Sous Bois Hotel Fontenay-Sous-Bois
Accor Fontenay Sous Bois
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris Val de Fontenay staff and other travellers.
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Questions? Get answers from Mercure Paris Val de Fontenay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms close to the elevators, creaking sounds of the lack oiled mechanism can be heard from your room and might disturb you”
 of 5 bubbles tuscanyid, 13 May 2016 | Read review
“one side is along a busy street/hwy? but if the windows are closed we didn't notice it.”
 of 5 bubbles 84KimB, 20 Nov 2014 | Read review
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