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Mercure Paris Porte de Pantin

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Mercure Paris Porte de Pantin
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308 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Hamilton, New Zealand
Reviewed 30 August 2015

Review collected in partnership with Accorhotels.com
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Thank pmartint
Grégory C, Directeur général at Mercure Paris Porte de Pantin, responded to this review

London
Reviewed 26 May 2015

As is the story of my life, we arrived very early - 8am on Friday morning, to be precise. I had already enquired before we arrived about paying for an early check-in but was advised by a very nice woman on the phone that although they didn't do early check-ins, if there was a room available, then they would do...

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Thank angels1five
Grégory C, Directeur général at Mercure Paris Porte de Pantin, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure...

Reviewed 21 May 2015 via mobile

171 euros for a small room in this part of Paris is beyond normal pricing. This hotel is more looking like a tourist industrial last chance hotel... First I got a room key which did not work. Then I understood why the first room key did not work... There was already somebody in the room. At the third attempt, I...

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Thank Eric S
Belgium
Reviewed 1 April 2015

I stayed in this hotel for 3 nights because I went to concerts in the zenith arena, it's very close to the arena. Also the metro is very close to this hotel. Like many people say this hotel is located in a very rough site of the city. The lobby is very modern and very nice but the rooms aren't...

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Thank nathBelgium
Grégory C, Directeur général at Mercure Paris Porte de Pantin, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Moreover, renovation work will begin this year. Looking forward...

Aujargues, France
Reviewed 1 April 2015

This is a rather average and overpriced hotel. When we arrived we had a 10 mins wait to check in while staff chatted in an office. I had to ask for the complementary drinks token, and then only got one. Even though it was a renovated room there was a Tabacco smell in non smoking room. We were given a...

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1Thank 30250Traveller
Grégory C, Directeur général at Mercure Paris Porte de Pantin, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure...

Tel Aviv, Israel
Reviewed 27 March 2015

dO NOT GO TO THIS HOTEL. I checked in about 10 days ago and after checking in I turned around and my trolley was stolen!!!!!This is a terrible and very rough neighbourhood and there is no reason for staying in this hotel. Chose another spot!

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1Thank iris212
Grégory C, Directeur général at Mercure Paris Porte de Pantin, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure...

Luxembourg City, Luxembourg
Reviewed 25 March 2015

Stayed for a couple nights in this hotel with colleagues when in Paris for business. Hotel room was fine, not big (normal Paris standard) but clean. Was not impressed by the service. My colleague requested a taxi at the reception not knowing that there were some waiting in front of the hotel. When joining her at the reception I asked...

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Thank Kristof M
Grégory C, Directeur général at Mercure Paris Porte de Pantin, responded to this review

Dear Sir, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that...

London, United Kingdom
Reviewed 13 March 2015

Sorry, but the primary purpose of a hotel is to allow me to sleep. At this outrageous price (eur190) I would expect that There would be at least some basic soundproofing. No, this concrete monstrosity means you hear every door, step, chair etc from all floors at all hours. Then there is the abysmal heating and aircon. Forget it -...

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1Thank winterson66
Grégory C, Directeur général at Mercure Paris Porte de Pantin, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure...

Newcastle upon Tyne, United Kingdom
Reviewed 3 January 2015

Our family spent three nights in the Mercure Porte de Pantin using it as our base to see Paris and Eurodisney. The staff were friendly and helpful. The rooms were clean and modern, the free safety deposit box a bonus, also the free wi-fi kept teenagers happy. Breakfast was superb, scrambled egg is not easy to keep warm without going...

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1Thank Debs B
Grégory C, Directeur général at Mercure Paris Porte de Pantin, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of...

Reviewed 8 December 2014 via mobile

The hallways are unclean, have quite intense smell, there are all differnet kinds of stains on carpets and walls, varying in content and color, trays are not picked up for half a day, and overall impression of the cleanliness is - yuck. The reception staff was - oh my God, why French even bother with any service? They are just...

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Helpful?
Thank anamarlis
Grégory C, Directeur général at Mercure Paris Porte de Pantin, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Three star hotel offering 123 rooms. The Mercure Paris Porte De Pantin is located opposite the "Porte de Pantin", five minutes walk from the Parc De La Villette. Direct access to the centre of Paris by car, metro or RER regional train. The hotel features a restaurant, a bar, gardens, a fitness centre as well as bright, pleasant meeting rooms. ... more   less 

Additional Information about Mercure Paris Porte de Pantin

Address: 22 avenue Jean Lolive, 93500 Pantin, France (Formerly Libertel Reference Paris Porte De Pantin Tradition)
Region: France > Ile-de-France > Seine-Saint-Denis > Pantin
Price Range: $117 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Porte de Pantin 4*
Number of rooms: 123
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Also Known As:
Mercure Paris Porte De Pantin Hotel Pantin
Accor Paris Porte De Pantin
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris Porte de Pantin staff and other travellers.
2 questions
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Questions? Get answers from Mercure Paris Porte de Pantin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a high room for views, but be patient with the lifts. The better view faces the street.”
  • bathroom
  • Room
  • view from back of hotel
JLWCD, 21 Oct 2015 | Read review
“Get a room that faces North but you might get traffic noise not sure but it will be cooler...”
diva83, 4 Nov 2014 | Read review
“Well, if you insist, I would make sure I was as high and as far away from the road as I could be so that the car noise does not bother you when you have to get fresh air.”
winterson66, 2 Jul 2014 | Read review
“juast dont ask MOSES so you can have agood service and a good groom”
12222013, 22 Sep 2013 | Read review
“Non roadside rooms would be quieter. If it's hot buy a cheap fan”
c0t5w0ldl4d, 25 Jun 2012 | Read review
5 of 5