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Crowne Plaza Paris - Charles de Gaulle

699 reviews
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Traveller (316)
Room & Suite (85)
Pool & Beach (13)
Overview
  • Excellent29%
  • Very good36%
  • Average18%
  • Poor9%
  • Terrible8%
Travellers talk about
“relais spa”(36 reviews)
“mini kitchen”(5 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
5.0 Star Hotel
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (699)Write a Review
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101 - 105 of 314 reviews
Reviewed 11 November 2015

The hotel is pretty classy, clean, and there is a nice bar and restaurant on site. We didn't use any of the spa amenities, as we were only there for one night. Airport shuttle runs according to schedule. Unfortunately, the climate control was unresponsive. It's...More

Thank harmonickev
Response from RelaisSpa, Responsable relations clients at Crowne Plaza Paris - Charles de GaulleResponded 21 November 2015

Dear harmonickev, Thanks a lot for sharing your opinion regarding your stay at the Relais Spa Roissy. I would like to sincerely apologize for this regrettable technical incident and completely understand your displeasure. Before a ten hour flight you expect a minimum of comfort, you...More

Reviewed 8 November 2015 via mobile

I am here on a business trip I have got to say the hotel is great with fantastic service all the way round I have had an interesting and basic french breakfast free shuttle services could do with a few more Paris shuttle busses But...More

Thank fonglong
Response from RelaisSpa, Responsable relations clients at Crowne Plaza Paris - Charles de GaulleResponded 28 November 2015

Dear fonglong, Thanks a lot for sharing your experience at the Relais Spa Roissy. I am glad to read that our services did match your expectations. Your satisfaction is our priority! Please rest assured that I take note of your preferences and will make sure...More

Reviewed 7 November 2015 via mobile

Good check in by a smiling and efficient staff, comfortable room, hotel with unique selling points with a Spa and good restaurant and bar! Service is friendly, chief barman was talkative and passionate, in the restaurant smiling and energetic team, i will indeed come back!More

Thank Lachasseauxperl... m
Response from RelaisSpa, Responsable relations clients at Crowne Plaza Paris - Charles de GaulleResponded 22 November 2015

Dear grosmarcel, Thanks a lot for your positive feedback regarding your experience at the Relais Spa Roissy. I am very glad to read that you enjoyed your stay thanks to our services and our staff. Our aim is to create a special link with our...More

Reviewed 5 November 2015

Cons - Room not well cleaned, lots of food waste and floor hadn't been vacuumed. Meals expensive and breakfast buffet has crazy small glasses to stop you swigging lots of orange juice. Rooms strangely laid out, big screen TV sat on the desk, so difficult...More

Thank Tom M
Response from RelaisSpa, Responsable relations clients at Crowne Plaza Paris - Charles de GaulleResponded 28 November 2015

Dear Tom M, We thank you for sharing your experience at the Relais Spa Roissy. I am sorry to read your divided opinion regarding our services. Please rest assured that your constructive feedback has been forwarded to the relevant departments for immediate actions. Our qualified...More

Reviewed 19 October 2015 via mobile

Nice hotel with kitchenette ,dishwasher machine etc... Staff not very helpful . If you see housekeeping outside your room when you are leaving to go out just be careful. Make sure you secure all your belongings inside the safe deposit box ,lock your suitcase or...More

2  Thank isssssss
Response from RelaisSpa, Responsable relations clients at Crowne Plaza Paris - Charles de GaulleResponded 31 October 2015

Dear Sheung Wan, We sincerely thank you for sharing your experience at the Relais Spa Roissy. Your feedback is essential to us. I am deeply sorry to read your displeasure regarding your stay with us and would be very grateful if you could get back...More

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About
Amenities
Top amenities
Pool
Free Internet
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Heated pool
Indoor pool
Details
Price range
US$143 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Roissy-en-France
#5 Business Hotel in Roissy-en-France
#12 Luxury Hotel in Roissy-en-France
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$143 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Roissy-en-France
#5 Business Hotel in Roissy-en-France
#12 Luxury Hotel in Roissy-en-France
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (316)
Room & Suite (85)
Pool & Beach (13)
Dining (5)
Hotel & Grounds (226)
Bathroom (27)
Business Centre & Event Rooms (1)
Questions & Answers
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Stephanie R
11 April 2017|
Answer
Response from laci57 | Reviewed this property |
Hi, the hotel provides a shuttle into the city twice a day and back at certain times. Ask the concierge, very competent and helpful. Don't travel on public transport to/fro the city during darkness because it runs through... More
0
Votes
DawnMax
14 January 2017|
AnswerShow all 2 answers
Response from RelaisSpa | Property representative |
Dear DawnMax, Thanks a lot for your interest in the Relais Spa Roissy! We are very happy to welcome you in a week and will do our best to guarantee your satisfaction and make sure you spend a very pleasant stay. The... More
1
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Google Translation
barb T
28 June 2016|
AnswerShow all 4 answers
Response from RelaisSpa | Property representative |
Dear barb T, Thanks a lot for your interest. The Relais Spa Roissy is near Charles de Gaulle Airport, about 50 minutes driving distance to Disneyland. Our sister hotel Relais Spa Chessy is very close to Disneyland. I... More
0
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Google Translation
Room Tips
"Room 408 was a great suite with good size terrace"
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"Great Concierge"
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"Rooms at the B site"
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"Ask for a room at the back"
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