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Mercure Paris Roissy Charles de Gaulle

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710 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Bangkok, Thaïlande
Reviewed 1 week ago

Choose this hotel as near the airport , we arrived after a long flight and were happy to spend an early night , been upgraded to a bigger room, comfortable bed the only bad point is the heater which didn't work well that's why they provide oil radiator in the room , the bathroom is a bit dated , could...

Thank lolobkk
High Wycombe, United Kingdom
Reviewed 1 week ago

Stayed here for one night, including drinks and dinner. It's a fairly average airport hotel, a little run down compared to many. That said it works fine, comfortable with regular shuttle buses to the airport. I'd stay here again - it's good value.

Thank Cloud_Matt
Reviewed 2 weeks ago via mobile

A canceled and rerouted flight made us stay at this hotel courtesy of KLM/Air France. We reached the hotel exhausted with the airline voucher along with a bunch of travelers in the same situation. The reception takes your voucher and give you keys without any other form of welcome. We reached a small room and when we called the reception...

Thank BusinessLeb
Lyon, France
Reviewed 3 weeks ago

Good hotel next to the airport with a good shuttle service. Service is fine and good ratio Cost Vs service. Noise isolation could be improved... Dinner at the hotel restaurant was OK though glass of wine was quite expensive.

Review collected in partnership with Accorhotels.com
Thank christophe M
United Kingdom
Reviewed 29 November 2016

Stayed two nights in November. Got upgrade as Gold member of the Accor loyalty program. Getting there with the free shuttle is pretty easy. However, finding the shuttle at CDG is less seamless. The airport does not have good wayfinding. If you arrive at T2 A you face a good 10 minutes stroll to the shuttle bay located on top...

1Thank UKBob64
Benjamin P, Front Office Manager at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear UKBob64, First, thank you for taking the time to leave us your comments regarding your stay at our hotel. I am sorry to read that the transport from the airport was complicated and be sure that the information will be uploaded to facilitate your travels. Regarding the old age of our rooms, we will start renovations throughout our hotel...

New York
Reviewed 5 November 2016 via mobile

This hotel is a gem when going to Paris airport. Outside is a little rough looking, but don't let it scare you! The inside is beautiful and VERY clean! Our room was spacious and the staff was very nice. Only 2 things that were just okay..1. You need your room key to use the lights in the room. I was...

Thank eabcfm13
Benjamin P, Front Office Manager at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear eabcfm13, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Roissy Charles de Gaulle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Gig Harbor, Washington
Reviewed 4 November 2016

We use this hotel every year on our travels and this year we spent four nights there. We always look forward to the FRENCH restaurant to get our first and last French food but the year we were VERY DISAPPOINTED in the quality of the food; not up to traditional French standards-the chicken was dry,needed more sauce, the steak was...

Review collected in partnership with Accorhotels.com
Thank Dorothy R
S Wales
Reviewed 1 November 2016

Checked in lunchtime & went straight to the bar for food. Despite the fact that there was a barman on duty he cleaned glasses & plates for 15 minutes totally ignoring me (there was 1 other person in the bar). A Manager then turned up & gave me a menu (when I asked him) & promptly disappeared. I then asked...

Thank Welshtorchy
New England
Reviewed 27 October 2016

There was something unimpressive about this hotel - it wasn't bad, but it just seemed very ordinary, especially for the price. The room was clean but very plain. The basic wifi was unusable and the premium wifi, very slow. But the reason I would avoid this hotel in the future was the shuttle. The pick-up location at the airport was...

Thank opti-wan
Antwerp, Belgium
Reviewed 24 October 2016

Took a breakfast at 9.00h and the breakfast buffet was. The evening meals are OK. The rooms need to be redone. Excellent shuttle service to the airtport. Excellent location from the Charles de Gaulle Airport.

Review collected in partnership with Accorhotels.com
Thank K5137AGpeterd
Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear K5137AGpeterd, Thank you to have taken the time to write this plesant comment. Happy that you enjoy our breakfast and restaurant meals. Hope to see you for a next stay Best reards Sandie

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  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located just a 10 minute drive from Airport, this hotel provides a free airport/train TGV shuttle service. It also offers 24-hour front desk and free Internet Wireless access. The air conditioned guest rooms are equipped with a 42" TV (80 channels) and a tea and coffee maker. A buffet breakfast is available daily and the hotel's restaurant serves traditional French cuisine for lunch and dinner. Guests can dine on the outdoor terrace overlooking the landscaped garden. Bar Aero cafe is open until late and also has a snack menu. Room service 24/24. Airport is 2.5 Miles from Parc des Expositions. ... more   less 

Additional Information about Mercure Paris Roissy Charles de Gaulle

Address: 3 Allee du Verger, 95700 Roissy-en-France, France
Region: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Price Range: $87 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Roissy Charles de Gaulle 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Mercure Paris Roissy Charles De Gaulle Hotel Roissy
Mercure Roissy
Hotel Style:
#15 Luxury Hotel in Roissy-en-France
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris Roissy Charles de Gaulle staff and other travellers.
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Questions? Get answers from Mercure Paris Roissy Charles de Gaulle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check your credit card after departure”
 of 5 bubbles olihar, 26 Jul 2016 | Read review
“Second floor rooms are quiet and easily accessible.”
 of 5 bubbles DerekTarr, 7 Jul 2016 | Read review
“Don't visit if you want to eat and drink here!”
 of 5 bubbles SK826, 4 Apr 2016 | Read review
“All rooms seem ok, beware the breakfast!”
 of 5 bubbles davidrpenny, 3 Apr 2016 | Read review
“Do not stay here”
 of 5 bubbles Finni66, 13 Oct 2015 | Read review
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