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Sheraton Paris Airport Hotel & Conference Centre

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Sheraton Paris Airport Hotel & Conference Centre
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1,780 Reviews from our TripAdvisor Community

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Showing 1,254: English reviews
Sallisaw
Reviewed yesterday NEWvia mobile

Flight cancelled with 5 days notice but Sheraton would not give me a refund. Garbage service. I called customer service and then the hotel directly but neither were helpful. They said no refunds when prepaid even though prepaid was the only option.

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Helpful?
Thank FidelCastroll
uk
Reviewed 3 days ago NEW

I stayed on the 3rd floor,very nice room,all provided that you should need to have a home from home feel.If Im honest I thought the price for the room was a little more expensive than other comparable hotels.How ever the biggest plus is as a woman looking for somewhere to stay in Paris at 1am,I was just so glad to...

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Helpful?
Thank DAISY L
Singapore, Singapore
Reviewed 4 days ago NEWvia mobile

Lovely convenient stay if your transiting overnight. Hotel meets most euro Sheraton hotel standards, wifi works great and you can sleep in a little longer than usual as your right on terminal 2e. Comfy beds and a decent mini bar.

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Helpful?
Thank Ryan S
Floral Park, New York
Reviewed 4 days ago NEW

I stay here often for convenience and quality of accommodations. Easy access to terminal and Roissy Village transport. Rooms are well appointed and user friendly. SPG services are readily available and the gym is more than adequate. Plenty of F&B options within the hotel, including a comfortable and spacious bar. Immediately outside the hotel are a few options for consideration...

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Helpful?
Thank Battleship12
SheratonParis, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review

Dear Guest, First, we are very delighted we won your loyalty as you continue to stay at the Sheraton Paris Airport. We are very delighted to know how satisfied you are with everything. It is so great to read that you will return and that we are your first choice. See you soon. Kind Regards, Charlotte G. Quality Manager

California
Reviewed 5 days ago NEW

this is a hotel right inside the airport, which is extremely convenient. The hotel is surprisingly quiet. Our rooms were ready with all of the preferences taken into the account (thanks to Mrs.Silke). Very nice breakfast in the restaurant - wish we had more time in the morning before the flight. Good service at check-in/check-out. Huge thanks for finding my...

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Helpful?
Thank polinav
SheratonParis, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review

Dear Polina, First of all, we would like to thank you for staying with us and for your lovely review. We are delighted to hear that you had such a great experience with us and your interaction with all our staff was excellent, especially with Silke. We would love to have the opportunity to welcome you back and give you...

Wien
Reviewed 1 week ago via mobile

The only landside hotel right at terminal building, so walking distance from RER, trains and terminals. Very quiet. Very nice and efficient rooms. Only short fall: at peak times not enough stuff at reception so waiting lines at check in/out. No express check out or web check in.

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Helpful?
Thank Hofstaetter
SheratonParis, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review

Dear Mr. Hofstaetter, Firstly, thank you for taking the time to provide feedback in regards to your stay at the Sheraton Paris Airport. We are pleased to read that you enjoyed our location and rooms. To avoid waiting at the reception for the check-out, you can directly check your bill on your TV and press check-out on your remote control....

Solvang, California
Reviewed 1 week ago

Arrived in the evening to stay overnight before my flight out the next morning. Check in was expedient and service was fantastic. Room service was very good, fairly quick. Small gym that was fully utilized unfortunately - could use more equipment for their guests. In the middle of the airport - I expected it to be loud but instead it...

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Helpful?
Thank Kim A
SheratonParis, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review

Dear Kim, Thank you for your review following your recent stay with us. Furthermore, we will share your positive feedback regarding our staff; they will be happy to hear it. We have made note of your concerns for the fitness and will be meeting with our management team to discuss them. We look forward to your next stay at the...

Palm Springs, California
Reviewed 1 week ago

Checked in here from the train station which could not have been easier. I have 2 large bags so very convenient for me! Awfully sour security man on the front door opened half the door which I could not fit through and opened the second half with very bad grace and poor attitude. Not a good start. Very nice check...

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Helpful?
Thank hilzPalmSpringsCa
SheratonParis, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your fair and balanced review and also for taking the time to write about your time spent with us. We are happy that our in-training receptionist gave you great service during your check-in. We value every guest's feedback and opinion and your response will help us continue to fulfill our commitment to provide excellent guest...

Reviewed 2 weeks ago via mobile

The hotel is very convenient for short stay and for accessibility to the train station into Paris. I found the housekeeping staff very pleasant and helpful. Reception staff lacked any warmth and were minimal with responses. Security staff at door can do with smile etc Breakfast was very poor, no service or interaction from any staff. No offering of coffee...

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Helpful?
Thank Farooq H
SheratonParis, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review

Dear Farooq, Following your stay at the Sheraton Paris Airport, we would like to thank you for your comment. It is great to hear that you were able to take advantage of our convenient location. Also, we are delighted to hear that our housekeeping staff was very pleasant and helpful. Our housekeeping team works diligently to meet our standards, so...

Stockholm, Sweden
Reviewed 2 weeks ago

This is an airport hotel not in-terminal, i.e. you have to leave the terminal and then er-enter and pass security again. About a 5 minute in-door walk from the terminal to the hotel. Modern hotel. Quite efficient check-in. Nice, modern but rather small rooms. Superbly sound-proofed. You do not hear anything from the airplanes or from the corridor outside the...

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Helpful?
Thank Olle O
SheratonParis, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review

Dear Guest, Thank you so much for offering your constructive feedback regarding your stay at Sheraton Paris Airport. We have taken note of your concerns and would like to thank you very much. Also, we are thrilled to know you had a pleasant night thanks to our superbly sound-proofed rooms. We look forward to your return stay. Best Regards, Charlotte...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stay connected at the Sheraton Paris Airport Hotel & Conference Centre: the only hotel built directly inside the International CDG Airport Terminal 2. Walk straight from your plane into a warm and welcoming environment. All 240 rooms and 12 suites are fully soundproofed and equipped with the signature bed Sheraton Sweet Sleeper (SM) Bed. Stay in touch with the Link@Sheraton experienced with Microsoft, a unique and convenient online experience. ... more   less 

Additional Information about Sheraton Paris Airport Hotel & Conference Centre

Address: BP 35051 | Tremblay-en-France, 95716 Roissy-en-France, France
Region: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Price Range: $246 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Paris Airport Hotel & Conference Centre 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Sheraton Paris Airport Hotel And Conference Centre
Sheraton Roissy
Roissy Sheraton
Hotel Style:
#3 Romantic Hotel in Roissy-en-France
#6 Business Hotel in Roissy-en-France
#8 Luxury Hotel in Roissy-en-France
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Paris Airport Hotel & Conference Centre staff and other travellers.
18 questions
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Florida
7 months ago
Atlanta, Georgia
over a year ago

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Questions? Get answers from Sheraton Paris Airport Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure about choosing a good room, as this is the first time I have stayed there”
 of 5 bubbles ladylound, 13 Jan 2017 | Read review
“Super quiet hotel, in the middle of Air France Terminal 2”
 of 5 bubbles 796jbd, 16 Dec 2016 | Read review
“Higher floors look out over the runways, near the elevators saves long walks.”
 of 5 bubbles SeatravelerWA, 7 Dec 2016 | Read review
“They all seem much the same.”
 of 5 bubbles Quinn888, 2 Dec 2016 | Read review
“Stayed in room 211. Extremely satisfied.”
 of 5 bubbles emc1, 28 Nov 2016 | Read review
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