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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewslouis xivst germainbeautiful parkhistoric placeshort walktop floorroom was largebearnaise sauceseine rivercroissantsstayed for one nightbusiness tripluxury hotelincluding the eiffel towermacaroonspariscastle
Hotel with excellent view on a Paris. Extremely welcoming service. The breakfast is served in spacious salon with a 180 degrees view on a Paris. Louis XIV was born in hotel. Nice place for weeding and romantic moments. Although you can enjoy just a breakfast...More
Thank Tanya B
Response from Agathe G, Directeur général at Pavillon Henri IVResponded 12 February 2018
Dear Guest,
Many thanks for sharing your experience with us.
I am delighted to read that your stay has been a great moment for you.
Our team is striving for excellence every day and your comment is our best reward.
We are looking froward to...More
I am partial as we had our wedding dinner in this magnificient hotel with rooms with a view 7 years ago, and come back each year to celebrate. So we were there last night, and it only gets better.
Great food, excellent service, spectacular view...More
Thank Scrumptious2015
Response from PavillonHenriIV, Directeur général at Pavillon Henri IVResponded 6 June 2017
Dear Guest,
We very much thank you for sharing your experience with us!
We are delighted to read that you've really enjoyed your stay and we will share it with our team to encourage them.
We will be very happy to welcome you again next...More
I stayed for 3nights at this hotel to attend a meeting. My room was large with a great view . Furniture were quite basic and bed was very uncomfortable. Bathroom was large and clean with very basic toiletries too. Restaurant served excellent food for lunch...More
Thank giogio42
Response from PavillonHenriIV, Directeur général at Pavillon Henri IVResponded 12 October 2017
Dear Guest,
Many thanks for sharing your experience during your stay with us.
I am quite surprised regarding the wifi and the uncomfortable bed because we've never had any complaint about those matters.
Have you asked to be mooved (we might have 1 or 2...More
Really nice hotel, great food, fantastic view of Paris and located right in the heart of St Germain. Stayed for two weeks on a business trip and the place felt like home. Lovely friendly staff and situated next to a great park for early morning...More
Thank keithbowes1
Response from PavillonHenriIV, Directeur général at Pavillon Henri IVResponded 24 July 2017
Dear Guest,
Many thanks for sharing this nice comment.
I am delighted to read that you've spend 2 weeks with us and you've enjoyed your stay.
I hope that I will be able to welcome you durng your next stay in Saint Germain en Laye!...More
We stayed for one night in a very hot period. As other reviewers mentioned an airco is really needed for such hotel in modern times, and i'm happy to read that the hotel management decided to make this investment by next year.
All by all,...More
Thank Claude M
Response from PavillonHenriIV, Directeur général at Pavillon Henri IVResponded 20 July 2017
Dear Guest,
Many thanks for sharing your experience in our property.
I am so sorry to read your comments regarding the breakfast.
We are actually working on a new version (products AND service!) to meet our guest's expectations which are completly allowable.
I really appologize...More