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Premiere Classe Paris Ouest - Pont De Suresnes

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Premiere Classe Paris Ouest - Pont De Suresnes
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368 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Kerikeri, New Zealand
Reviewed 1 week ago via mobile

The room was small but functional and did the job as we were out all day exploring Paris ! The bathrooms are terrible ! They are so tiny it's like being on a boat. They have no ventilation and after one shower the whole room is soaked. The hotel served our needs but I would try somewhere else next time....

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Helpful?
Thank Justen78
Fabrice N, Gérant at Premiere Classe Paris Ouest - Pont De Suresnes, responded to this review

Dear Justen, thanks for your comment. We apologize for the inconveniences you knew during your stay. We hope to welcoming you again soon. Yours sincerely, Fabrice N. Manager

Moscow, Russia
Reviewed 4 October 2016

The receptionist was absolutely not interested in providing any service. Check-in is from 12 to 12:30, but the rooms are never ready before 12:30 so you'll have to wait. It is not allowed to leave any luggage at the reception. There is no actual ventilation in the rooms, and if you leave the window open for the day, you'll find...

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Thank notre2005
Fabrice N, Gérant at Premiere Classe Paris Ouest - Pont De Suresnes, responded to this review

Dear Guest, We acknowledge receipt of your advice following your stay in our hotel. We are very concerned about the quality of all our services. I'll talk with our receptionist. Regarding the luggage, unfortunately we are not allowed to keep it at the reception, du to all the safety rules in Paris... We apologize for all the inconvenience you experienced...

London, England, United Kingdom
Reviewed 22 September 2016

This is a 1-star budget hotel, so you get what you pay for. The staff could do with some customer service lessons, one of my colleagues had to wait a while for their room to be ready (checked in at 5:30pm) and when he came back to get the key he was told he had already checked in... they resolved...

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Helpful?
Thank Richard D
Fabrice N, Gérant at Premiere Classe Paris Ouest - Pont De Suresnes, responded to this review

Dear Guest, We acknowledge receipt of your advice following your stay in our hotel. We are very concerned about the quality of our services. It is only through the constructive comments of our guests that we are able to improve our standards. The incident that happened to you colleague during checking in is unfortunate. I will transmit your comment to...

Reviewed 6 September 2016 via mobile

I was quite hesitant to book because of the reviews I read. However, because of its price and location, I decided to book a room with 3 beds. It was only 39 euros per night plus a few cents per head for the tourist tax. Additional 5 plus euros per head if breakfast is included. We didn't avail of the...

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Helpful?
Thank Shelanee
Fabrice N, Gérant at Premiere Classe Paris Ouest - Pont De Suresnes, responded to this review

Dear Shelanee, Thanks for your comment about our hotel. We are very concerned about the quality of our services. It is only through the comments of our guests that we are able to maintain, and when necessary, improve our standards. I am very happy that you enjoyed your stay. I will share your compliments with my staff. I hope my...

Reviewed 9 July 2016

Very basic hotel, more akin to a hostel than a hotel. Staff are not friendly and the rooms are tiny, the smallest I have ever experienced, however they are very clean and the beds are very comfortable. The bathrooms are also the tiniest I have ever been in - basically you could reach the sink from the shower - the...

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Helpful?
Thank Raidie007
Fabrice N, Gérant at Premiere Classe Paris Ouest - Pont De Suresnes, responded to this review

Dear Guest, We acknowledge receipt of your advice. We are very concerned about the quality of our services and it is only through your comments that we are able to improve our standards. We apologize for all the inconveniences you knew during your stay. We do hope that you will consider these points to be unrepresentative of our normal practices,...

Portadown, United Kingdom
Reviewed 1 July 2016 via mobile

We visited Paris as a school group and stayed here for 2 nights. Check in was quick even though we had 20 rooms to organise. Yes the rooms were on the small side but adequate for our needs. The bathroom is small also and was uncomfortable for me as an average 5ft6 to wash in it. But more importantly the...

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Helpful?
Thank Jenny L
Fabrice N, Gérant at Premiere Classe Paris Ouest - Pont De Suresnes, responded to this review

Dear Jenny, Thanks for your return following your stay in our hotel. We can improve our standards thanks to your comments, as we are very concerned about the quality of our services. Our main goal is to reach customers' satisfaction. We are really happy that you enjoyed your stay. I hope my answer is up to your expectations. Best regards,...

Reviewed 1 June 2016 via mobile

We visited Paris and stayed here for 2 nights. Check in was a little slow but that was due to our big group booking and sorting everyone into rooms. The rooms were triple share and felt cramped when luggaage was in there. Luckily living out of suitcase made it easier to store the luggage in the tiny clothing space. The...

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Helpful?
Thank Rosalind B
Fabrice N, Gérant at Premiere Classe Paris Ouest - Pont De Suresnes, responded to this review

Dear Rosalind, Thanks for you return. It is very important for us to know what our guests feel. It is only through your comments that we are able to improve our standards. We are very happy that you enjoyed your stay, even though you found your room and bathroom too small. We hope our answer is up to your expectations...

Lyon, France
Reviewed 10 May 2016

The shower is incredibly small: you will have troubles to fit it. It is also impossible to regulate the temperature. After several minutes of trying to do so you realize the only choice you have is between way too hot or way too cold. At breakfast they are simply taking fun of you: there is basically no food. At 8AM...

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Helpful?
Thank Moonbiter
Fabrice N, Gérant at Premiere Classe Paris Ouest - Pont De Suresnes, responded to this review

Dear Guest, We acknowledge receipt of your advice following your stay in our hotel. We are very concerned about the quality of our services. It is only through the comments of our guests that we are able to improve our standards. We apologize for all the inconveniences you experienced during your stay. I will transmit your comments to the staff...

Berwick, Australia
Reviewed 10 April 2016 via mobile

I stayed here with friends in February. The room and the bathroom were tiny, with little floor space for suitcase. The room however had a tv and was quite clean and comfortable. The location is a little outside of the main part of Paris but is close enough. The breakfast was really nice with a wide variety.

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Helpful?
Thank Sam A
Fabrice N, Gérant at Premiere Classe Paris Ouest - Pont De Suresnes, responded to this review

Dear Guest, We thank you for your comment about our hotel. We are very concerned about the quality of our services. It is only through the comments of our guests that we are able to improve our standards. Our main goal is to reach customer satisfaction. We are happy that you enjoyed your stay, as we look forward to welcoming...

Bengaluru, India
Reviewed 8 April 2016

This hotel was not very far from the city. It was really good. I liked the rooms though breakfast was not included. They had vending machines at the hotel. Lots of restaurants near the hotel with variety of options. Rooms were spotless clean. Bathroom was compact. Good option. Fair price.

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Helpful?
Thank VeenaShahane
Fabrice N, Gérant at Premiere Classe Paris Ouest - Pont De Suresnes, responded to this review

Dear Guest, We acknowledge receipt of your advice following your stay in our hotel. We are very concerned about the quality of our services, and it is only through the constructive comments of our guests that we are able to maintain, and when necessary, improve our standards. I am really happy that you enjoyed your stay. I will share your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff

Additional Information about Premiere Classe Paris Ouest - Pont De Suresnes

Address: 17 boulevard Henri Sellier, 92150 Suresnes, France
Region: France > Ile-de-France > Hauts-de-Seine > Suresnes
Price Range: $48 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Premiere Classe Paris Ouest - Pont De Suresnes 1*
Number of rooms: 150
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Also Known As:
Premiere Classe Paris Ouest - Pont De Suresnes Hotel Suresnes
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Questions & Answers

Here's what travellers have asked, with answers from Premiere Classe Paris Ouest - Pont De Suresnes staff and other travellers.
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Questions? Get answers from Premiere Classe Paris Ouest - Pont De Suresnes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pack your own towel and toiletries”
 of 5 bubbles Stuart60, 6 Oct 2015 | Read review
“ASK a ROOM on the backside or you will NOT SLEEP.”
 of 5 bubbles SergeTript, 10 Sep 2015 | Read review
“High floors, and away from the elevator!”
 of 5 bubbles LeandroNeiva, 3 Sep 2013 | Read review
“Make sure you book an alternative hotel booked, just in case Premiere Class cancel your booking at last minute.”
 of 5 bubbles BillC920, 30 May 2013 | Read review
“If you stay there, go right when you leave the hotel and wander through the Bois du Bologne to Paris - it's around 5 k, easy walking and nice things to see along the way.”
 of 5 bubbles YvonneMF, 17 May 2013 | Read review
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