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Hotel Mercure Arras Centre Gare

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Mercure Arras Centre Gare
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706 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Caddington, Beds
Reviewed 5 May 2015

A modern clean and tidy hotel close to the railway station and a short walk from the centre of town with its bars and restaurants. A really nice welcome from a most pleasant receptionist who spoke good English. My room was very comfortable and the shower was simply huge with lashings of hot water. You also get a kettle with...

1Thank Caddington_Terry
United Kingdom
Reviewed 4 May 2015

Stayed here early May 2015 as part of a group visiting World War 1 sites. Room on third floor was comfortable and perfectly adequate. Unlike a previous reviewer my bathroom was very modern. We too were given breakfast in a separate room to other guests and this was not very good with plates cutlery and food running out and having...

Thank JerryBee
c-longuet, Directeur général at Hotel Mercure Arras Centre Gare, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Arras Centre Gare. It is a pleasure for me to know that you have appreciated your stay in our hotel. Indeed the room where we serve the breakfast for groups has been renovated to welcome you in pleasant conditions. I have shared your...

Reviewed 29 April 2015

If you chose to stay at this hotel as part of an organised group you may find that you are placed in another eating area for breakfast which offers a vastly inferior selection and service to the main dining room. Be Warned!

4Thank Laurence A
London, United Kingdom
Reviewed 26 April 2015

Friends and I stayed at this Mercure as a stop-over en route to southern France. Given the intersection it adjoins, it was difficult to find and park at. The rooms were clean, but dated. The bathrooms could use some modernising. Most frustratingly was the absence of linguistic ability of the staff to speak English when wearing a Union Jack to...

Thank RM_LondonUK
c-longuet, Directeur général at Hotel Mercure Arras Centre Gare, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Arras Centre Gare. I am sorry that your experience did not meet your expectations. I am very surprised with your comment about our staff. At the reception desk, the whole staff speaks english and can easily gives you the informations you need. Anyway,...

Reviewed 26 April 2015 via mobile

The Mercure is a well located and comfortable hotel. The staff are pleasant and helpful and will assist with special requests like booking local restaurant. For Australians wanting to visit national war memorials this place is well located. All staff speak English willingly and secure carparking is nearby.

Thank Tiperarytravler
Sydney, Australia
Reviewed 22 April 2015

The hotel has a great locatiion ,right next to the railway station and within walking distance of the town centre. However, the room was small,airconditioning not working and my pet hate, paper cups instead of crockery in the rooms. A big disparity in room sizes,ours was very small,the couple travelling with us had a room with a lounge, yet both...

Thank maryanncook
c-longuet, Directeur général at Hotel Mercure Arras Centre Gare, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Arras Centre Gare. I am sorry that your experience did not meet your expectations. That is right that our hotel has got a few rooms more little than the others. The comfort and service is the same in all the rooms except in...

Bordeaux, France
Reviewed 20 April 2015 via mobile

For a short business stay in Arras. This hotel is well situated next to city center and the railway station. Rooms are clean and with nice decoration. However there is not much space to work on a laptop. This might be a bad point for those who have to work in the room. Another bad criteria The Very Expensive breakfast...

Thank YorgoN
Reviewed 17 April 2015

The upsides are that the hotel is centrally located within walking distance of the town centre, is clean and modern and has very friendly reception staff. A standard room is on the small side but well furnished and quiet with a good bathroom. Breakfast was an extra charge but served in a calm atmosphere that is not always found when...

Thank EJW44
Reviewed 12 April 2015

Stayed for 3 nights, used as a base for visiting war graves, vimy ridge and other such WW1 sites. It is a perfectly good city hotel. Easy to find. Room was clean and had a kettle so we could make our flask up each day. Shower only in the bathroom (separate loo which was nice) but that was fine for...

Thank Curhalios
Reviewed 11 April 2015

Review collected in partnership with Accorhotels.com
1Thank SJB43

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11/06/2017 12/06/2017
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  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Across the street from Arras TGV station, the Mercure Atria is just moments away from pedestrian streets, the historic centre and city squares featuring the belfry classified as a world heritage site by UNESCO. 30 minutes from Lille and Lesquin Airport,the hotel is ideally located 50 minutes by TGV train from the Gare du Nord in Paris. The hotel features 80 rooms including 38 refurbished superior rooms. Our conference facilities include a 300 seat auditorium and meeting rooms for up to 400 people. ... more   less 

Additional Information about Hotel Mercure Arras Centre Gare

Address: 58 boulevard Carnot, 62000, Arras, France
Region: France > Hauts-de-France > Pas-de-Calais > Arras
Price Range: $119 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Arras Centre Gare 4*
Number of rooms: 80
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Also Known As:
Mercure Atria Arras Centre Hotel Arras
Accor Atria Arras Centre
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Arras Centre Gare staff and other travellers.
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Questions? Get answers from Hotel Mercure Arras Centre Gare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views are limited.”
Bluenose-on-tour, 20 Feb 2017 | Read review
“Go for a Privilege Room”
foxesforever, 26 Nov 2016 | Read review
“I was on the fourth floor and it was OK but not completely soundproof”
diannem161, 26 Oct 2016 | Read review
“All rooms much same”
632hazelc, 23 Oct 2016 | Read review
“Close to other ameneties, especially the train station”
JaneBev1224, 14 Sep 2016 | Read review
5 of 5
US$81* /night
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Prices are for 1 room, 2 adults
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