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Mercure Les Deux Alpes 1800 Hotel

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1 room 2 adults 0 children
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435 Reviews from our TripAdvisor Community

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Reviewed 1 week ago NEWvia mobile

Parking right outside reception. Check in very easy, staff very helpful. Rooms were nice and clean, decent shower. Ski lockers are in a decent location with access to the back door. Just a shame there wasn't snow on the lower ground to ski into. Breakfast was ok. The public areas could do with updating. Near to the village ski lift...

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Thank Andrew O
Reviewed 1 week ago via mobile

We stopped for four nights over easter and were very happy with our stay. The staff are all very friendly and nice, there is a nice feel to the hotel. We had breakfast each morning which we did not have to wait for, the selection was good with fruits, cereals, yoghurts, breads, cooked food including an egg chef. The room...

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Thank Reviewking417
Island of Anglesey, United Kingdom
Reviewed 2 March 2017

Firstly THE FOOD in Hotel IBIZA is absolutely EXCELLENT .... Kostas the patisserie chef creates the most fantastic desserts you will definitely need to ski more to burn off the chocolate & cream :-) The rooms are cleaned immaculately by ANNA and her team with a bright and cheerful "Bonjour" every morning as you leave for the slopes. MAGIC Tom...

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Thank andyryder
h2746_fo, Directeur général at Mercure Les Deux Alpes 1800 Hotel, responded to this review

Hello, I think you've made a mistake when you wrote your feedback. Indeed, you put it on the Mercure page. Could you please cancel your comment and write it again on the Ibiza Hotel page? Have a nice day. Best regards. Domitille ERNST, General Manager

Antwerp, Belgium
Reviewed 23 January 2017

Stayed here for a few nights for a business convention. First of all, the location is pretty good, next door to the Club Med. (Please note that if you are looking for old style villages like in Austria or Italy, Les Deux Alpes is not for you. Skiing is excellent ; the village is an artificial block of concrete with...

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Thank vogelsv
h2746_fo, Directeur général at Mercure Les Deux Alpes 1800 Hotel, responded to this review

Hello, First of all, thank you for your feedback after your stay in our hotel. I'm glad that you enjoyed our ski rental service, in partnership with Intersport, located right at the bottom of our hotel. I will transmit your positive remarks to my team, who works hard in order to provide our guests the best service. I'm sorry if...

Reviewed 5 January 2017 via mobile

We stayed over Christmas with our three little kids, and the hotel was perfect: great breakfast both cold snd hot, dinner buffet with a lot of choices, staff very kind. Rooms are large and clean wiyh beautiful view on the mountains. Plus, very close lift to the ski runs. As overall beauty, i would not consider it a 4 stars...adding...

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1Thank Eva P
h2746_fo, Directeur général at Mercure Les Deux Alpes 1800 Hotel, responded to this review

Dear Eva, Thank you for leaving your feedback after your stay in our hotel. I'm pleased to see that you enjoyed it! It was a real pleasure to have you staying in our hotel ! I wish you a nice day and I'm looking forward to welcoming you for a next stay! Best regards, Domitille ERNST, General Manager

Masterton, New Zealand
Reviewed 14 December 2016 via mobile

We have been coming here skiing for 5 years. this year we thought we would try the Mercure as it had a 4* rating and wanted a nice hotel as it's early in the season and weren't sure if it would be worth full days skiing. Firstly be aware it's a 20 mins walk to town if you can't get...

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1Thank GenevieveMorris86
h2746_fo, Directeur général at Mercure Les Deux Alpes 1800 Hotel, responded to this review

Dear Genevieve, Thanks for your feedback after your stay in our hotel. I'm sorry to see that it didn't meet your expectations. I will transmit your remarks to my staff and we will take account of the points mentionned. Best regards, Domitille ERNST, General Manager

Reviewed 16 August 2016

Well what about ... unsatisfactory kind but unprofessional staff prices are very high both in the bar and as fee for the stay in this hotel of four stars in name only, clean rooms but not year even a fridge for drinks are cheated by the mode of reservation after I pay at the hotel not having read the information...

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Thank 444xx
h2746_fo, Directeur général at Mercure Les Deux Alpes 1800 Hotel, responded to this review

Dear Mister Ciarlantini, Thanks for leaving your feedback after your stay in our hotel. I'm sorry if it didn't reach your expectations. Indeed you booked the flexible offer, cancellable free of charge until 15 days before your arrival and with cancellation fees for any cancellation after this date (as it was explained when you made your reservation on Booking.com). All...

Reviewed 27 June 2016 via mobile

Having started our three day break by booking the hotel from hell we fled after the first night to the Mercure that I'd also seen when looking to book. What a difference! A beautifully decorated, large room with huge bed plus two spare singles. Large flat screen TV. Great choice of complimentary drinks, fabulous bathroom and the nicest staff you've...

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Thank Louise G
h2746_fo, Directeur général at Mercure Les Deux Alpes 1800 Hotel, responded to this review

Dear Madam, Thank you for this really pleasant feedback. We are happy to see that you appreciated it. I will transmit your positive comments to all my team who works hard to provide the best services to our guests. We will welcome you for another stay with a great pleasure. Sincerely, Mathias TONIELLI, General Manager

Sint-Niklaas, Belgium
Reviewed 15 June 2016

I stayed in this hotel four nights. I was looking for the Mercure standards and honestly it took a while. This was due to the fact that this is 'iinter-season'. The hotel accommodates a number of ski-groups at this moment. This made things a bit more complicated for a 'longe ranger' as myself. First day I had to take breakfast...

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Thank Umberto-Huby
h2746_fo, Directeur général at Mercure Les Deux Alpes 1800 Hotel, responded to this review

Dear Sir, Thank you for leaving your feedback about your stay in our hotel. We are happy to learn you enjoyed the hotel location and the great views. We apologize if the beginning of your stay was not the best because of the skigroups. I will pass your compliments to my staff who do their best to satisfy our guests....

Doha, Qatar
Reviewed 2 April 2016

Very average, the bedding quality is below expectations and really needs to be replaced ; I assume the bathrooms were renovated recently, good point ; The breakfast variety is in ine with what you could expect for the price requested. Overall cleanliness is satisfactory. Don't fret to request your wifi passwod at front desk, it is complimetary for in-house guest,...

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Thank PhilippeAD
h2746_fo, Directeur général at Mercure Les Deux Alpes 1800 Hotel, responded to this review

Dear Sir, Thanks for leaving your feedback after your stay in our hotel. We are sorry if the bed quality was not good enough in your opinion. We are pleased to read that you enjoyed our breakfast, with plenty of choices. I apologize if we haven't given the wifipass to you during your check-in. We will welcome you with a...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Meeting Rooms
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Mercure Les Deux-Alpes 1800 is set at the top of the Deux Alpes resort and offers views of the resort and the surrounding mountains. A chair lift, at the foot of the hotel, enables you to reach quickly and easily les Deux Alpes Ski Area. Rooms feature a private bathroom with bathtub or shower and hairdryer. A satellite TV, free Wi-Fi and a safe are also provided. Superior rooms also have a balcony. A wide-range of cuisine, including themed buffets, is available at the hotel's restaurant, Les Ecrins. Picnic baskets can be arranged at reception. Guests can enjoy crepes in the bar, Le K2, while admiring the view from the sunny terrace. In the summer, you can relax on the deck chairs provided. The resort's exceptionally high glacier allows guests to ski even in the summer. Other activities offered includes mountain biking, hiking, paragliding, watersports, ... Our young, dynamic and professional team make every efforts in order to provide you the best service. A friendly and relaxing atmsphere is all you need during your holidays ! We will share with you our best picks and best deals ! ... more   less 

Additional Information about Mercure Les Deux Alpes 1800 Hotel

Address: 1 Promenade des Ecrins | Le Village, 38860 Les Deux-Alpes, France
Region: France > Auvergne-Rhone-Alpes > Isere > Les Deux-Alpes
Price Range: $119 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Les Deux Alpes 1800 Hotel 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Mercure Les Deux-Alpes 1800 3m Hotel Les Deux-Alpes
Hotel Style:
#2 Luxury Hotel in Les Deux-Alpes
#4 Ski-In / Ski-Out Hotel in Les Deux-Alpes
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Les Deux Alpes 1800 Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South facing views of mountains”
  • great mountain views
andyryder, 2 Mar 2017 | Read review
“try to go for a balcony room”
vogelsv, 23 Jan 2017 | Read review
“Ask for a room with a new bathroom. Ours was excellent.”
JoolszSandygate, 15 Mar 2014 | Read review
“take a 4 bed room with view on the ski runs”
danb808, 6 Mar 2014 | Read review
“I stayed on the 6th floor with views of the Alps and the village.”
dutchman1011, 7 Aug 2013 | Read review
5 of 5