We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Aberdeen West

Save
Share
Westhill Dr, Westhill, Aberdeen AB32 6TT Scotland
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
eDreams
Destinia.com
US$70
US$54
View deal
Expedia.comUS$63
Booking.comUS$63
getaroom.comUS$70
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (118)
Room & Suite (61)
Dining (34)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Aberdeen West
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 3 hotels in Westhill
Location
Cleanliness
Service
Value
Travellers' Choice
Holiday Inn Aberdeen West* European Holiday Inn Hotel of the Year 2012* Scottish Brand Hotel of the Year 2011,2012,2013Centrally loacted in Westhill (Surf City) and ideally located only 10-minutes drive from Aberdeen City Centre and Aberdeen International Airport. Prime Four Business Park at Kingswells and the Westhill Business Park are all within easy reach of the hotel. This is a modern and stylish hotel offering the very best and latest in Holiday Inn standards and facilities. The hotel boasts cutting edge concepts in design, comfort and technology for todays modern traveller. 86 Comfortable bedrooms are all equipped to the very highest standard, including 42"flat screen TV's, in-room safes,complimentary Wi-Fi high speed fibre optic internet access and air conditioning. The hotel is serviced by a 24-hour food and beverage operation that includes a Luigi's Italian Restaurant, the relaxing Glentanar Lounge Bar, Scots Corner themed bar, 24-hour Room Service and a full conference and banqueting facility. The hotel also has a fully equipped gymnasium, sauna facility and beauty salon.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Vending machine
Meeting rooms
Massage
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
On-demand films
Bath / shower
Room service
Safe
VIP room facilities
Iron
Hair dryer
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, Greek, Romanian
763Reviews5Q+A85Room tips
Traveller rating
  • 465
  • 204
  • 45
  • 31
  • 18
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
John D wrote a review Jun. 2021
1 contribution
Perfect place to spend time with family and friends.Staff could not be nicer or more helpful,rooms absolute comfort and cleanliness excellent. I would recommend this hotel to everyone it is perfectly placed for visiting Aberdeen or exploring the local countryside
Read more
Date of stay: June 2021Trip type: Travelled with family
Helpful
Share
Jim C wrote a review Jun. 2021
Forres Scotland11 contributions17 helpful votes
We had a confirmed and paid booking through Groupon, however when we tried to check in we were told no booking existed. I handed over paperwork ,three pages of confirmed booking details and was asked to wait till a manager appeared to deal with this. A manageress duly arrived and promptly told us we had no booking and that it was our fault for not confirming by phone , and the Hotel was full. She went on quite abruptly I had not read the small print and that if I had I would have seen this reconfirmation was required . I then went online and found the fine print on the Groupon site where no such reconfirmation rules exist . This I showed to the manageress. She then left us being helped by other staff to find alternative accommodation. The alternative accommodation was of a total inferior quality . There was no car park or restaurant at this substitute hostel/hotel , and we were booked in for dinner and breakfast. We were advised that we could do the 12 miles return trip to the Holiday Inn for meals. Strange when we supposedly don't have a booking? This substitute Hotel was in a poor area and the room is half the price on the Trip Advisor site , yet no offer of any refund. In summary we were poorly treated by this The Holiday Inn Westhill and some of the staff because of some booking error , not of our making. We have stayed at the hotel before and the rooms and food have been fine , hence the 3 stars however this experience has left us unimpressed at the level of service.
Read more
Date of stay: June 2021
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Aberdeen West
Responded 1 week ago
Hello Jim C, Thank you for taking the time to leave us feedback. We're determined to provide guests with a pleasant lodging experience at all times, and I am sorry to learn about the reservation issues encountered during your visit. I have alerted the hotel management regarding your comments, as a reference for the improvement of the services offered. I trust that the actions that will be taken will avoid similar issues from happening again. If you have additional questions, please call the hotel directly at 44-1224-270300. I hope you give our hotel another try! Best regards, Clayton G. Case Manager IHGService
Read more
GaryHMFC wrote a review Jun. 2021
Aberdeen, United Kingdom388 contributions183 helpful votes
I came here at the weekend. The hotel was very nice. The customer service was excellent. The hotel is very clean with lots of free parking. You also have plenty of local shops nearby such as M&S and Costa. The restaurant was very good, and the waitress did her job exceptionally. I had the Penne Arrabiata with grilled chicken which was very nice, along with a side order of garlic bread which was nice too. They also had a Track & Trace system in place which was good to see. Overall I would definitely recommend this place to others.
Read more
Date of stay: June 2021
Value
Rooms
Service
Helpful
Share
Allison T wrote a review Jun. 2021
1 contribution
Our charity Team Jak use this fabulous hotel regularly (precovid) for pop up sessions for our children with cancer and this was our first visit since lockdown. We were looked after so well nothing was a problem and we felt very safe with covid safety measure in place. Thank you to Elaine and Team !
Read more
Date of stay: June 2021Trip type: Travelled on business
Helpful
Share
ceecee wrote a review May 2021
Dundee, United Kingdom5 contributions2 helpful votes
We had arranged a funeral tea here after the funeral of our much loved grandmother. After our funeral service we arrived at the holiday inn where we had to wait in a cramped hallway inside for at least 10 minuets. There was no hand gel available. As there was 37 people this does not comply with covid regulations and put the elderly friends of our grandmother at considerable risk of infection, not to mention to inappropriateness of this right after an emotional funeral. Only after our family highlighted this on several occasions to the staff they allowed us into our reception room. As a family we had communicated and informed the hotel staff of our arrival time but staff reported a '' miss communication'' and were not ready for us. As a result we were not welcomed or hosted in an appropriate manner. Once seated there wasn't enough vegetarian sandwiches and there were no gluten free biscuits despite this information being expressed well before arrival. Sandwiches were also of poor quality. The night before this function we had arranged for photos of our grandmother to be out for people to see as they walked in/left. These frames were delivered the night before and staff were informed of our wishes. However, on the day staff did not have this out and only once asked they went and retrieved these with no apology despite relying the importance of this the night before. Staff left these frames far away from the tables where none could see, so I cleansed my hands/wore my mask and took the frames around to show all the guests ( not passing them around ) only then to be abruptly and insensitively told i could not do this despite none else touching the frame and me keeping me distance. Staff were unprepared and visibly stressed which contributed to the atmosphere over all. Overall this had a significant emotional impact on the family on an already difficult and emotional day. We are disappointed in the organisation of this function and lack of understanding, warmth and empathy from staff. I would not recommend a function here.
Read more
Date of stay: May 2021
Location
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Tori Murray, Guest Services / Front Office at Holiday Inn Aberdeen West
Responded May 28, 2021
I wish to assure you there have been a thorough investigation into your review. I understand that this was a very difficult day for you all and wish to apologise for the problems you feel you encountered upon entering the hotel. There was unforeseen circumstance resulting in a medical emergency in the hotel and due to the severity, the host was delayed. This was not relayed to you on the day as it was an internal matter and should have not impacted on your party, but unfortunately it appears to have. I would like to point out that there are several sanitiser units in the reception area which have been passed compliant by the local authority. We did have a seating plan and the special dietary requirements had been placed at the appropriate tables but due to the delay of the guests came into the restaurant they sat and different tables to the plan. We moved the plates to the right tables and also got an extra plate of vegetarian sandwiches made up. We have passed your comments about the sandwiches on to the chef, who will investigate this further. Due to the emergency before arrival the photos were an oversight, and I can only apologise for this. I put them on a couple of tables away from the guests so that they could all see them from their seated position due to the covid restrictions imposed. I noticed that a frame had been given to a gentleman on the first table and that you were carrying the other frame. I came over to you and advised that I was very sorry that I didn’t think you could pass them around due to covid restrictions for you and your guests safety. Thank you for bringing these points to my attention, as it is only through feedback from our guests, that we can evaluate and improve the service during these testing times. I have spoken to your funeral directors with regards to your invoice. Kind regards Elaine Lyons
Read more
Previous
123456
PRICE RANGE
US$61 - US$125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn aberdeen west hotel aberdeen, aberdeen holiday inn
LOCATION
United KingdomScotlandAberdeenshireAberdeenWesthill
NUMBER OF ROOMS
86
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Holiday Inn Aberdeen West
Which popular attractions are close to Holiday Inn Aberdeen West?
Nearby attractions include Echt Parish Church (0.5 km).
What are some of the property amenities at Holiday Inn Aberdeen West?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Aberdeen West?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Aberdeen West?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Aberdeen West?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Holiday Inn Aberdeen West?
Conveniently located restaurants include Shepherds Rest, Lasan, and Yan.
Are there opportunities to exercise at Holiday Inn Aberdeen West?
Yes, guests have access to a fitness centre during their stay.
Is Holiday Inn Aberdeen West located near the city centre?
Yes, it is 0.4 km away from the centre of Westhill.
Are any cleaning services offered at Holiday Inn Aberdeen West?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Aberdeen West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Aberdeen West offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.