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Discovery Parks - Hervey Bay

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Discovery Parks - Hervey Bay
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87 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Bakewell
Reviewed 5 September 2016

This Discovery Caravan Park exceeded our expectations. We booked a Superior Villa and and Economy Cabin and both suited our needs perfectly. The Superior Villa was clean, well kept and a good size. The water pressure in the shower was great, the bed was comfy, the noise from out side was minimal. Our adult children booked an Economy Cabin ,...

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Helpful?
Thank Rachel F
DiscoveryParksGroup, Manager at Discovery Parks - Hervey Bay, responded to this review

We're glad that you enjoyed the facilities and the comfy beds, Rachel! Thank you for sharing your review with us.

Melbourne, Australia
Reviewed 2 September 2016

This park is made so welcoming because of the efforts of the Managers Ian and Jen, really wish though that they had the Internet as promised, this is the second Discovery park we have stayed in that promised teh Internet yet did not deliver.Maybe Discovery should not advertise what they dont have.

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Helpful?
Thank mcb10247
DiscoveryParksGroup, Manager at Discovery Parks - Hervey Bay, responded to this review

We're sorry to hear you were disappointed with the internet service, and we will look into amending this being featured on our digital spaces. Thank you for sharing your feedback with us as we continue to make improvements to our park.

Reviewed 27 August 2016 via mobile

We stayed for a long weekend in a cabin. Clean, tidy, quiet, had every thing we needed in the cabin (oven,fridge,mircowave,cultery etc) and close to everything we needed(stores,tourist activities). Staff were very pleasant and helpful.

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Helpful?
Thank erinsco
DiscoveryParksGroup, Manager at Discovery Parks - Hervey Bay, responded to this review

Thank you for the positive feedback on our cabin and our customer service, Erin! We're pleased to hear you enjoyed the quiet at our park and your overall stay with us.

Penrith
Reviewed 27 July 2016 via mobile

Booked here for 4 nights be stayed one extra as we felt very comfortable with the location and overall standard of the site. Staff were very friendly and helpful also. Plenty of info in reception so you know what's on offer locally, and every imaginable shop and eatery within a stones throw.

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Helpful?
Thank DesperateDanPenrith
DiscoveryParksGroup, Manager at Discovery Parks - Hervey Bay, responded to this review

We're pleased that you decided to stay an extra day as you felt comfortable at our park! Thank you for your review and for speaking kindly of our customer service.

Reviewed 23 July 2016 via mobile

We are a family 2 adults & 2 children we booked in for a 4 night stay at The Australiana in July 16... We always stay in cabins when we go away ,but have never come across ones as bad as this . The kids beds were atrocious ,You might as well be asking your guests to sleep on the...

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2Thank suzie S
DiscoveryParksGroup, Manager at Discovery Parks - Hervey Bay, responded to this review

We're sorry to hear you were disappointed with our cabin, Suzie. We appreciate feedback in order to continue to make improvements to our park. If you wish to discuss this further, please contact us at customerfeedback@discoveryparks.com.au. Thank you for your review.

Adelaide, Australia
Reviewed 23 July 2016 via mobile

We are a family of five and are staying here for one week in a powered ensuite site. It's just lovely. The pool is clean and a great temperature ( the kids jumped straight in). The group amenities were very nice and clean and our ensuite is great including a nice big shower for my tall husband. The kids are...

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Thank ispylife
DiscoveryParksGroup, Manager at Discovery Parks - Hervey Bay, responded to this review

It's lovely to hear that you and your family our very comfortable on your site! Thank you for the review, and we hope you continue to enjoy your stay.

Wagga Wagga
Reviewed 16 July 2016

Not having the usual time to do some research I booked one night in a 2 bedroom family cabin for 3 adults through QANTAS. To quote my booking “1 x Family Cabin 2 Bedroom: Very well equipped & recently refurbished with 2 separate bedrooms, enjoy free DVD hire and free wireless internet”. Maybe I didn’t get what I paid for!...

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Helpful?
3Thank Michael P
DiscoveryParksGroup, Manager at Discovery Parks - Hervey Bay, responded to this review

We're sorry to hear you were disappointed with your experience in our cabin, Michael. To discuss this further, please contact us at customerfeedback@discoveryparks.com.au. Thank you for providing your feedback.

Parramatta, Australia
Reviewed 8 July 2016

We just completed a road trip to Fraser Island, and planned a few stopovers to avoid 'highway eyes' and testy teenagers. Two great stops near Coffs Harbour and then with friends in Brisbane, to be let down by the experience here. The park at Hervey Bay looks quite inviting in the advertising pictures ... but the reality is when you...

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1Thank ScorpioIRC
Jenny D, Manager at Discovery Parks - Hervey Bay, responded to this review

I am sorry that you found our accommodation disappointing. We believe our cabins are comfortable and clean and our housekeeping staff take pride in that. The reverse cycle air cons in all our cabins work and we would have been happy to have sorted that out for you on request. I apologise that there were only 2 towels in your...

Australia
Reviewed 18 June 2016

I stayed 2 nights in a Budget Cabin on a weekend. Check-in just after 11am was quick and easy and I was given a map of the Caravan Park and a special plastic key to unlock the security boom gate to enter the park. The grounds look well-maintained and very tidy. I would have liked to have a swim in...

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Helpful?
Thank Avanti_SG
Jenny D, Manager at Discovery Parks - Hervey Bay, responded to this review

Thankyou for your feedback. We hope to see you again when next visiting Hervey Bay. King regards Jenny

Brisbane Region, Australia
Reviewed 24 April 2016

The staff in this caravan park were exceptionally friendly and helpful. The park is centrally located - a short drive to the beach, shops etc. We stayed in a powered site with ensuite amenities. The ensuite was small but adequate and was very clean. In spite of it being beside a main road we didn't hear much traffic noise.

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Helpful?
Thank Deirdre G
AspenParks, Manager at Discovery Parks - Hervey Bay, responded to this review

Hi Deirdre, Many thanks for staying with us and sharing your review. Delighted to hear you enjoyed your stay and the team made you feel welcome. We hope you had the chance to explore the area - so much to do and see! We look forward to welcoming you back again soon. Kind Regards, Management

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discovery Parks - Hervey Bay, set amidst 6 acres of beautiful tropically landscaped gardens, offers numerous, quiet and secure accommodation options for your stay in Hervey Bay. Discovery Parks - Hervey Bay is central to everything, stroll to the beach, shops, cafes, entertainment, bowls, restaurants & is within easy access to the World heritage Listed Fraser Island with its beautiful natural beaches, rain forests and fresh water lakes. ... more   less 

Additional Information about Discovery Parks - Hervey Bay

Address: 295 Boat Harbour Dr, Scarness, Hervey Bay, Queensland 4655, Australia (Formerly Australiana Top Tourist Park)
Region: Australia > Queensland > Fraser Coast > Hervey Bay > Scarness
Price Range: $70 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Discovery Parks - Hervey Bay 4.5*
Number of rooms: 20
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Questions & Answers

Here's what travellers have asked, with answers from Discovery Parks - Hervey Bay staff and other travellers.
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Redcliffe, Australia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The cabins, though close together, are fairly private. I liked that they were kind of like sweet, little bungalows.”
Neata_Skeeter, 9 Nov 2016 | Read review
“This is a caravan park”
  • A clean site
551normanb, 16 Oct 2016 | Read review
“NO value for money!”
ScorpioIRC, 8 Jul 2016 | Read review
“Try caravan sites near the ablution block”
990cheryln, 19 Apr 2016 | Read review
“Bring your own pillow, the ones supplied were very hard.”
KellyN722, 9 Apr 2016 | Read review
5 of 5