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Swissotel Dusseldorf/Neuss

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Swissotel Dusseldorf\/Neuss
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591 Reviews from our TripAdvisor Community

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Showing 230: English reviews
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Reviewed 1 week ago via mobile

Nice hotel but shame that rubbish internet and they sell this as an complimentary internet, I can provide better service via my mobile hotspot. That was my second time stay in last year amd each are a week, never able to use even instagram facebook etc. And they dont accept that. No more stay.

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Helpful?
Thank Bora O
England
Reviewed 1 week ago via mobile

Excellent standard. Room 15th floor has a good view of the Rhein. Bed and main room excellent and bathroom with bath and shower. All a good size and clean. Only letdown was the price. Twice the norm at Euro 183 would expect half that for good value. I had to accept there were conferences or suchlike in place. As always...

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Thank Man_o_Kent
Oxfordshire, United Kingdom
Reviewed 2 weeks ago

The hotel itself was modern albeit a bit souless . A nice room with good bathroom , side view to Rhine , nespresso coffee machine , free although annoying wifi ... you needed to re log in every time you went on the wifi which was a pain . Breakfast was extra and although good was too expensive at euros...

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Thank hilltopOxon
Reviewed 2 weeks ago via mobile

This hotel is a good place to stay and the front desk staff is very friendly and cooperative The people must know for exact location of your work in case of far locations to go from this place you have to be highly dependent on taxi or train and taxi's cost a lot. Train is good to commute but in...

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Thank Bywaytravel
Leeds, United Kingdom
Reviewed 2 weeks ago via mobile

I booked 2 rooms for 2 nights to visit the Euro shop exhibition in Düsseldorf . The hotel is pretty basic , clean and 7 mins walk to the train station . I was surprised that there was not a kettle for coffee and tea. We paid €808 for 2 nights 2 rooms for that we should at least get...

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Thank tolga g
Istanbul, Turkey
Reviewed 3 weeks ago

Internet didn't work and they couldn't fix it for almost an hour Then they solved the problem but still internet connection is terrible Room service guy shouted at me & hanged up the phone. So you might consider staying another hotel in the neighborhood. I don't think it deserves this price.

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Thank Aysegul O
Barbara B, Guest Relations Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear Aysegul, We are very sorry to hear, that you were affected by the reboot of our new internet system. As we want to improve on that situation according the internet connection, we have to set up new receivers. This from time to time leads to problems with the connection at the moment. But we are sure, that it soon...

Munich, Germany
Reviewed 23 January 2017

The spa and gym was great. The rooms were ok with improvement potential. The service at reception and restaurant was excellent. Didn't enjoy the breakfast a lot due to tight time frame in the moring. Overall good hotel.

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Helpful?
Thank steelriver2014
Barbara B, Guest Relations Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear Steelriver, thank you very much for your kind words and the very good review on your stay that you gave us. We are very happy to learn, that you were having a good time and had time to enjoy our spa and the pool as well. We are also happy that you enjoyed our service. A compliment I will...

Groningen, The Netherlands
Reviewed 16 January 2017

We were in Dusseldorf to visit and enjoy the Christmas market. Hotels lies just direct the Rhine so you are able to enjoy a spectacular view. Swissotel is directed to people how want to do business in Dusseldorf. It combines also many amenities such as swimming pool and fitness. The best moment was the breakfast because we had our breakfast...

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Thank sunset1973
Barbara B, Guest Relations Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear Sunset, thank you so much for this brilliant review and the kind description. We are so happy to learn, that you had a good stay during the Christmas market and that you were enjoying all the amenities our hotel offers. Hopefully we will be able to welcome you back latest for next years Christmas time. Please let us know,...

Reviewed 27 December 2016

We stayed at this hotel for one night and we just had breakfast. There was everything to have the most delicous breakfast. From fish to meat to cheese. From cornflakes to toast to donuts to cake. You could not imagine a thing or it was at the buffet. So for the food I give it a 5/5! Next to the...

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Thank Gwenny S
Barbara B, Guest Relations Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear Gwenny, thank you so much for this amazing review. It is so nice to read, that you had such a good time with us. It is so kind to let us know, that you liked our breakfast and the conveninience of the nearby shopping mall. Please when you are coming next time, let me know. I will be happy...

West Malling, United Kingdom
Reviewed 25 December 2016

The Hotel is close to Duesseldorf just across the Rhein. The hotel offers everything you need for a comfotable stay. However - the hotel partially looks tired and needs updating. The breakfast buffet is overpriced and even though it offers a wide range the quality is not the best!

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Thank Harald G
Barbara B, Guest Relations Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear Harald, thank you so much for this nice and freindly review and we are happy about your honest words as well. So we learn were we have to improve and they are our support at the same time to qualify for this needed changes. But first of all we are really lucky, that we could offer you exactly what...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
This hotel offers a free spa with pool, a restaurant and modern rooms with flat-screen TV. It is quietly located in Neuss, overlooking the River Rhine and Dusseldorf’s city centre. All rooms at the Swissotel Dusseldorf/Neuss are air conditioned. They include a white marble bathroom and free Wi-Fi access up to 512 KB. The Riverside restaurant offers views of the Rhine. Regional and international dishes are served for lunch and dinner. Drinks are available at the stylish Riverbar. All guests have free use of the RiverSpa during their stay. This includes a gym, sauna and pool. The A57 motorway is 4 minutes from the Swissotel Dusseldorf Neuss. The Neuss Rheinparkcenter S-Bahn (city rail) station is a 10-minute walk away. It provides direct connections to Dusseldorf’s airport and central station. ... more   less 

Additional Information about Swissotel Dusseldorf/Neuss

Address: Rheinallee 1, 41460 Neuss, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Neuss
Price Range: $95 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Dusseldorf/Neuss 4*
Number of rooms: 246
Reservation Options:
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Also Known As:
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Neuss
Swissotel Dusseldorf Hotel Neuss
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Dusseldorf/Neuss staff and other travellers.
1 question
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1 month ago

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Questions? Get answers from Swissotel Dusseldorf/Neuss staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rhine side”
 of 5 bubbles Gronings_Expat, 13 Nov 2016 | Read review
“Go as high as you can for the views”
 of 5 bubbles 254ca, 11 Oct 2016 | Read review
“Get a River view room”
 of 5 bubbles sohanp37, 18 Aug 2016 | Read review
“It's nicer to get a room on the high floor with the view on the river.. Corner rooms are bigger.”
 of 5 bubbles 207marlenaa, 26 Jul 2016 | Read review
“Ask for a high floor looking toward the river”
 of 5 bubbles R2382LOjonh, 21 Jul 2016 | Read review
5 of 5