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Bastion Hotel Dusseldorf Neuss

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51 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Hochheim Germany
2 reviews
Reviewed 2 weeks ago

wonderfully helpful staff on arrival. Hotel was fine and reminded me of a good American style hotel. The 12 Euro breakfast was unattended. No knife fork and spoon. No juice glasses. Average selection at best for this price.

Review collected in partnership with this hotel

Helpful?
Thank Peter W
BastionHotels, e-commerce at Bastion Hotel Dusseldorf Neuss, responded to this review

Dear Peter, Thank you for your review. We're happy to hear my colleagues gave you this feeling! We will discuss your remarks to improve the service in our hotel! See you next time! More 

Bratislava
1 review
Reviewed 3 weeks ago

Hotel is simple, clean and good enough for short bussiness trip and just one overnight staying for Me. Breakfast was delicious. Thanks to the receptionists at nightime and breakfest I've taken the best impression.

Review collected in partnership with this hotel

Helpful?
Thank roberthS5960QV
BastionHotels, e-commerce at Bastion Hotel Dusseldorf Neuss, responded to this review

Dear Robert, Thank you for your message! We're happy to hear my colleague gave you such a great impression. We're looking forward to welcome you again! Kind regards, Bastion hotels More 

Seoul
1 review
Reviewed 4 weeks ago

All the hotel crew was kind enough and helpful. The morning breakfast was good enough to begin the day too. The hotel location was also friendly with my destination and I did not have to spend long time on the road. Thanks to the crew again.

Review collected in partnership with this hotel

Helpful?
Thank jihos329
BastionHotels, E-commerce at Bastion Hotel Dusseldorf Neuss, responded to this review

Dear Jihos, Thank you for your message. We're happy to hear everything was as expected. A proper breakfast is like you said a good start of the day! See you next time! More 

Oxford, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 July 2016

I would have hoped to have been able to post a positive review of this hotel but sadly I am just not able to. There are some real positives which I will start with but some far bigger negatives. I stayed for one night on 28 June for business and the booking in experience was fine, the free WIFI was... More 

Helpful?
Thank Chris B
BastionHotels, Guest Relations Manager at Bastion Hotel Dusseldorf Neuss, responded to this review

Dear Chris, We firstly would like to thank you for staying with us and mentioning the positive points of your stay, we are happy that we could provide great wifi and a good bar and restaurant. As far as your complaint, we have contacted you 7 days ago and the money of your stay would be refunded for 100%. Have... More 

Travellers are raving about these Neuss hotels

Utrecht, The Netherlands
1 review
Reviewed 23 June 2016

Very Friendly and Professional Service. On arrival, fast check-in, clean room, nice Diner, sufficient choise. Flexible handling of extra over-night stays. Realy like the setup and where it is situated. Close to the Highway, but not to close.

Helpful?
Thank KLeeuwis
BastionHotels, Guest Relations Manager at Bastion Hotel Dusseldorf Neuss, responded to this review

We find your review absolutely fantastic. Thank you so much for your great words, we are looking forward welcoming you many times again! Warm regards, Bastion Hotels More 

İstanbul
1 review
Reviewed 16 June 2016

I stayed there for 2 days and they were very good on their job. Workers, service, room comfort were really good. Problems were their showerheads and there is no public transport after 19.00 to city centre.

Review collected in partnership with this hotel

Helpful?
Thank 776ozgune
BastionHotels, Guest Relations Manager at Bastion Hotel Dusseldorf Neuss, responded to this review

Thank you for staying with us in Düsseldorf Neuss and for sharing your feedback with us. We are very happy to see that you have enjoyed your stay with us. What was exactly the problem with the showerheads? We are looking forward welcoming you again! Warm regards, Bastion Hotels More 

Burton On Trent
2 reviews
Reviewed 22 February 2016

As always the staff are friendly and will assist in any problems or questions you may have, the food is always to a high standard and I look forward to my next visit, the room and beds are cosy and alough I am a light sleeper I have never found a problem to have a good nights sleep

Review collected in partnership with this hotel

Helpful?
Thank R7906FYjimd
BastionHotels, E-Commerce at Bastion Hotel Dusseldorf Neuss, responded to this review

Dear Sir/Madam, Thank you for your kind words about our hotel! It is nice to hear you visit us more often and you always enjoy the service of our colleagues and the quality as well! We look forward to welcome you back at Bastion Hotels! Kind regards, Team E-Commerce More 

Nottingham
1 review
Reviewed 8 January 2016

Hotel was tired looking and could do with some updating. Silke the manager was one of the most excellent hotel employees I've ever met in a very long time which more than made up for this. For a short duration stay the hotel is ideal.

Review collected in partnership with this hotel

Helpful?
Thank garyt988
BastionHotels, Medewerker E-Commerce at Bastion Hotel Dusseldorf Neuss, responded to this review

Dear Gary, Thank you very much for your review and kind words. Silke and her team would love to welcome you again sometime in Dusseldorf Neuss. Best regards, Team E-Commerce More 

Preston
1 review
Reviewed 12 December 2015

stayed at this hotel before and was just as before friendly clean and very good staff, the menu is good with many options and now they have a buffet in the evening to give more choice although I chose for the main menu

Review collected in partnership with this hotel

Helpful?
Thank davidcO1504XQ
BastionHotels, E-Commerce at Bastion Hotel Dusseldorf Neuss, responded to this review

Dear David, Great to see that you had a great experience again in out hotel in Düsseldorf! Thank you very much for your high rating. We appreciate that very much. We would love you welcome you again when you are near Düsseldorf. Best regards, Team E-Commerce More 

Namestovo, Slovakia
1 review
Reviewed 10 December 2015

The Personal was very frendly and the Rooms where clean all was realy good also the Meals where godd and frendly presented Overall i have to say i will come back when i have to be in the Town Good Team

Review collected in partnership with this hotel

Helpful?
Thank thomasbH7217AI
BastionHotels, Team E-Commerce at Bastion Hotel Dusseldorf Neuss, responded to this review

Dear Mr/Mrs, Thank you very much for you kind words about you stay in our hotel in Düsseldorf. We are pleased to read that you are very satisfied about your stay. We are looking forward to welcome you again in out hotel. Best regards, Team E-Commerce More 

28 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Bastion Hotel Dusseldorf Neuss offers a 24 hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. For relaxation and a nice ending of the day guests are always welcome in the cozy hotel bar. The hotel also has free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Bastion Hotel Groep stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. Location / accessibility The Bastion Hotel is situated only 3 kilometers of the village Neuss. The Fair building and centre of Dusseldorf can be reached within 15 minutes. The elegant, beautiful Konigallee is located in the near surroundings. Very close to the hotel you can find restaurants and nice shopping possibilities. If you are looking for a location to have a drink, only two kilometers away from the hotel you will find nice bars and discotheques. The hotel is well accessible by car and public transportation. Only 50 meters from the hotel you will find a public transportation stop. The airport of Dusseldorf can be reached within 10 minutes. Rooms The 40 comfortable rooms in the hotel are equipped with two twin beds, a television, a telephone, a modem, a safe,free coffee and tea making facilities and a bathroom with a shower and toilet. Food & Beverage At Bastion Hotel Dusseldorf guests can enjoy an extensive continental breakfast buffet, on weekdays from 06.00 till 09.00 and in weekends from 07.00 till 10.30. the atmospheric hotel is opened from 11.00 till 23.00 for lunch and diner. When guests have a very busy schedule they can ask the hotel staff about the possibilities for a lunch package. The cozy hotel bar is opened till 23.30. Parking You can park your car free of charge at the parking of the hotel during your stay depending on availability. ... more   less 

Additional Information about Bastion Hotel Dusseldorf Neuss

Address: Jagenbergstr. 2, 41468 Neuss, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Neuss
Price Range: $79 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bastion Hotel Dusseldorf Neuss 3*
Number of rooms: 40
Reservation Options:
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Questions & Answers

Questions? Get answers from Bastion Hotel Dusseldorf Neuss staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Weeknesses: Minibar buzzing right besides My ears needed to be unplaged Cold in the room during the nightime Charwoman knocking on My door at 9:20 expecting Me to go out”
 of 5 bubbles roberthS5960QV, 8 Nov 2016 | Read review
“Free Parking space..”
 of 5 bubbles KLeeuwis, 23 Jun 2016 | Read review
“I always prefer the lower floor, but the Wi-Fi has now been fixed so no real preferance”
 of 5 bubbles R7906FYjimd, 22 Feb 2016 | Read review
“I think all rooms are quiet. All are the same. I had 47, no smoking and it was ok.”
 of 5 bubbles vladimir274707, 27 May 2014 | Read review
4 of 4
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