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BEST WESTERN Hotel Schlossmuehle

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BEST WESTERN Hotel Schlossmuehle
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175 Reviews from our TripAdvisor Community

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Showing 31: English reviews
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Zutphen
Reviewed 3 days ago NEW

Our room was in the adjacent building. View over the courtyard. Great large new room. Nice bathroom. Beds OK. Impossible to make a Internet connection!! Tried to reach reception by housephone. Didnt work. At reception they told us that the phone to reach reception dit not work due to technical problems. Same for the internet!! Management: fix this problem. Breakfast...

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Helpful?
Thank Diemel
thobus, Leiter Gästebetreuung at BEST WESTERN Hotel Schlossmuehle, responded to this review

Dear Diemel, Thank you very much for your good evaluation. We are very happy that you felt comfortable with us. Nevertheless we apologize for the inconvenience regarding to the internet connection and technical problems with our telephones. We are already working on it to eliminate the problem. We hope we will see you again. Kind regards from Best Western Hotel...

Deggendorf
Reviewed 5 days ago NEW

The hotel is located very close to the extensive and picturesque old town of Quedlinburg and therefore the Schlossmuehle is an ideal starting-point for a city tour. It consists of two buildings, an old and a newer one. There is also an elevator in the old building but it moves at a snail's pace. Paid parking is available in the...

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Helpful?
Thank sumavax
thobus, Leiter Gästebetreuung at BEST WESTERN Hotel Schlossmuehle, responded to this review

Dear Sir or Madam, We are very pleased that you enjoyed your stay in our hotel and that you have taken the time for a detailed evaluation. Thank you also for your critical points, which help us to improve our quality and our service. For the next time please contact the reception staff if you have trouble with opening the...

Gothenburg, Sweden
Reviewed 2 weeks ago via mobile

We just happened to stay overnight in this after a long drive from Kiel. It was nice and fresh. There were no slippers in the room but it was fine since the carpet looked clean and fresh and the floor in the toilet was also clean, we could go barefoot. The only minus was the flush in the toilet worked...

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Thank Leimar14
thobus, Leiter Gästebetreuung at BEST WESTERN Hotel Schlossmuehle, responded to this review

Dear Sir or Madam, Thank you very much for your good evaluation. We are happy that you enjoyed your stay in our "nice and fresh" hotel. We are looking forward to your next stay in Quedlinburg and wish you all the best. Your Best Western Hotel Schlossmühle.

Troy
Reviewed 24 January 2017

My husband and I stayed for one night in early December. Our room was comfortable and clean. Shower and bathroom were clean and nice sized. We hadn't planned to, but ended up having dinner in the restaurant which surprised us with a delicious dinner. The location was a short walk into the lovely town center. We would definitely stay again...

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Helpful?
Thank chacha7602
thobus, Leiter Gästebetreuung at BEST WESTERN Hotel Schlossmuehle, responded to this review

Dear guest, Thank you very much for your very good evaluation. We are happy that you enjoyed your stay in our hotel and also the dinner in our restaurant. We are already looking forward to your next stay in Quedlinburg. Best regards from the Best Western Hotel Schlossmühle in Quedlinburg.

Brussels
Reviewed 13 October 2016

We travelled with a group and stayed here for 4 nights. When we got to Quedlinburg, we could see the hotel from a distance and we were awed by its location, with the castle in the background and a lovely courtyard in front of it. The hotel is within walking distance of the historic town centre and there are lots...

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Thank JoanneBrussels
thobus, Owner at BEST WESTERN Hotel Schlossmuehle, responded to this review
Google Translation

Guten Morgen und ... vielen Dank für Ihr Lob an den Service, die Professionalität und die gute 4 Sterne -...

Woodstock, Ontario, Canada
Reviewed 29 September 2016

Enjoyed a three day stay here while riding the HSB steam railway as well as enjoying this lovely medieval town. We had an upper floor room in the building across the courtyard from the main hotel, our view was up to the beautiful castle on the hill behind the hotel. Quedlinburg (pronounced Kwait'len'burk) town has been beautifully preserved and restored...

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Thank 492traveler
British Columbia, Canada
Reviewed 23 September 2016

This is a quaint hotel with a great courtyard out front. The staff is excellent and the breakfasts enjoyable. A short stroll gets you into the historic part of Quedlinburg. I would not hesitate to recommend this hotel to others!

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Thank Codiak!
Wiesbaden, Germany
Reviewed 19 August 2016

My wife and I stayed at the Schlossmuehle Hotel when I had business in the area. While there we took an extra day to see Quedlingburg. Both the town and the hotel were excellent. Access to the hotel and their parking was excellent. The moderate walk to the town center was OK. The hotel itself was outstanding. It was clean,...

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Helpful?
Thank FnJ90
thobus, Geschäftsführer at BEST WESTERN Hotel Schlossmuehle, responded to this review

Thanks for the compliment, Sometimes there misunderstandings in situations or in life and it doesn’t matter, whose fault it was - to solute them, is a Job both parts have to work on... ;-). We are happy to have pleased you and looking forward to welcome you again. Hasta la Vista in November ... ;-)

Banbury
Reviewed 17 August 2016 via mobile

I expect a Great Western to have everything and be almost perfect. However, on our first night we had a room that was above the road in the annex. It was so noisy with road traffic it was difficult to sleep. The room was not air conditioned so you either had to wear ear protectors or get hot! The hotel...

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Helpful?
Thank Colin G
thobus, Geschäftsführer at BEST WESTERN Hotel Schlossmuehle, responded to this review

Hey Colin and thanks for your reply. Unfortunatly it seems, that you mixed up the Hotel. The GRAT WESTERN is a differnt house ;-). Again thank you very much for thanking to our outstanding Service, the grat Food and high accomodation quality. In our Hotel is no air condition provided because it is by law an protection of historic monuments...

Bangkok, Thailand
Reviewed 18 July 2016

... particularly room 118 and you will be alright ... Upon entering our room (118) I thought "what is this?" and started checking my booking. Thought about asking for a larger room or look for an alternative. The room is cosy, but if you travel with two large luggage pieces it is not easy to find space for the second...

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Thank Torsten_Kr

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to our BEST WESTERN PLUS Hotel Schlossmuehle in the historical UNESCO town of Quedlinburg. Only a short walk from the hotel you will find the historic old town with its 1200 half-timbered houses dating back several centuries. The winding streets and small squares that constantly invite you to linger. As one of Europe's largest area monuments and former imperial residence in our city, in the north of the Harz is always a good starting point for an unforgettable stay. Its historical castle mill is equivalent to the modern standard with a human soul. From the large courtyard terrace with a charming fountain, you have a clear picture of the castle and church. Additionally, you will find the ideal location between the Schlossberg, convent garden and Bruhl-Park. ... more   less 

Additional Information about BEST WESTERN Hotel Schlossmuehle

Address: Kaiser-Otto-Str. 28, 06484 Quedlinburg, Saxony-Anhalt, Germany (Formerly BEST WESTERN PLUS Hotel Schlossmuehle)
Region: Germany > Saxony-Anhalt > Quedlinburg
Price Range: $111 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Schlossmuehle 4*
Number of rooms: 70
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Hotel Style:
#2 Luxury Hotel in Quedlinburg
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Schlossmuehle staff and other travellers.
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Questions? Get answers from BEST WESTERN Hotel Schlossmuehle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid room 308”
JoanneBrussels, 13 Oct 2016 | Read review
“Castle view if possible”
492traveler, 29 Sep 2016 | Read review
“Across reception top floor and ask for a fan in the summer, it gets hot, no aircon.”
  • Inegrated with historical bldg
  • Quaint
  • Good Water Pressure
  • New!
  • Super comfortable
SeanBrinkemab, 11 Jul 2016 | Read review
“Some of our group were in the modern part of the hotel and these rooms were like any hotel room. The ones in the old part were lovely with low beams, and strange shapes to some of the rooms - delightful.”
MaudBroodhen, 23 Sep 2013 | Read review
“avoid the top floor”
BB-MUAC, 21 Jun 2013 | Read review
5 of 5