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Hotel Zur Krone

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16 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Altotting, Germany
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 July 2011

The owner was rude and insulting when I told her that I was uncomfortable having to walk past a floor to ceiling curtain-less window to go from the bathroom to the bedroom in the 'family rooms' section of the hotel, and that the rooms smelled strongly of mildew. It's not too much to expect a room which actually affords privacy, and it's not too much to expect a half-way polite response when a guest complains. I've stayed in a lot of hotels in my life, and have never been faced with such horrible customer service. I would strongly recommend against anyone staying here -- there are certainly other hotels in town that are happy to hear customer feedback without getting rude! More 

Helpful?
4 Thank Barbara H
leicester
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 13 March 2010

I ve stayed here a couple of times mainly as it s between Munich and Nuremberg and I ve been attending an exhibition in Nuremberg. There are a fair number of hotels in Beilngries , most of which look pretty similar. Krone is OK ( I ve stayed in a couple of the others) but receptions idea of service is a bit lacking to put it mildly.
Printing out a boarding pass is normally standard in any hotel I ve ever stayed in ( and I ve stayed in them all over the world) but to have someone refuse to print one from the Lufthansa website as she thought she would get a virus and then to lecture me on the evils of the Internet causing local unemployment ( she normally uses the local travel agency)didnt do a lot for customer relations. In short most hotels in Beilngries are pretty much the same but the customer service ( and the food) in most of the others Gams,Fuchsbrau etc is far better.
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3 Thank chunky1950

Travellers are raving about these Beilngries hotels

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Concierge

Additional Information about Hotel Zur Krone

Address: Hauptstr. 20, 92339 Beilngries, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Beilngries
Price Range: $104 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Zur Krone 3*
Number of rooms: 45
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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