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    Mercure Hotel Offenburg am Messeplatz

    Schutterwaldstrasse 1A, 77656, Offenburg, Baden-Wurttemberg, Germany
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    US$74
    US$75
    Traveller (103)
    Room & Suite (29)
    Dining (5)
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    Overview

    • Excellent26%
    • Very good51%
    • Average16%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “swimming pool” (12 reviews)
    “black forest” (13 reviews)
    “accor hotels” (4 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    EHM Hotel Offenburg City
    29 reviews
    #7 of 9 hotels in Offenburg
     
    Haus Zauberfloete
    22 reviews
    #4 of 9 hotels in Offenburg
     
    Rammersweier Hof
    64 reviews
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    Hotel Sonne
    79 reviews
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 6 days ago

    Reception is not courteous, doesn't know how to use their system very well. Rooms are not cleaned up. That is not what you should expect from a business hotel at this level and what we are not expected

    Review collected in partnership with Accorhotels.com
    Helpful?
    Reviewed 1 week ago via mobile

    Visited during Good Friday, so perhaps busier than usual. Car park completely over subscribed, despite EUR 10 charge. People parked in dangerous places. Beware. Room was basic and clean but no frills and outdated. Wife was good. Reception was very slow on checkout. Nice pool...More

    Helpful?
    Reviewed 14 March 2017

    private parking (paying - 10 €). Typical German interior of restaurant and bar. Quiet hotel. Good quality of food. Very abundant breakfast buffet - top ! Good bed, enough lights in the room. Only one power outlet at the bedside.More

    Helpful?
    Response from MercureOffenburg, General Manager at Mercure Hotel Offenburg am Messeplatz

    Dear Yves, thank you for taking your time to write a review after your departure! We are glad that you had an enjoyable stay with us and that you shared your positive experience. We want to thank you for your positive comments about our extensive...More

    Reviewed 23 February 2017

    Room and pillows were stinking of cigarettes! Restaurant service very poor - had to call staffs numerous times and wait approximately 10 minutes to get menu card. No shower gel n shampoo (the basic minimum for a hotel to provide!). Most Accor hotels provide water...More

    Review collected in partnership with Accorhotels.com
    Helpful?1  
    Reviewed 20 January 2017

    Stayed at this hotel after Novotel Ypres previous day. Very modern hotel with little atmosphere especially after comparing with the Novotel Ypres but, to be fair, the 2 cannot be compared as Mecure seems to be mainly business guests. Again staff very friendly and breakfast...More

    Helpful?
    EHM Hotel Offenburg City
    29 reviews
    #7 of 9 hotels in Offenburg
     
    Haus Zauberfloete
    22 reviews
    #4 of 9 hotels in Offenburg
     
    Rammersweier Hof
    64 reviews
    #3 of 9 hotels in Offenburg
     
    Hotel Sonne
    79 reviews
    #2 of 9 hotels in Offenburg
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Dry Cleaning
    • Meeting Rooms
    • Conference Facilities
    • Banquet Room
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$77 - US$133 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Accessible rooms ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (103)
    Room & Suite (29)
    Dining (5)
    Pool & Beach (2)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    charlesburlo
    Are there any electric kettles in the rod please?
    27 March 2015|
    Answer
    Response from MercureOffenburg | Property representative |
    Hallo from Offenburg, YES Have nice weekend
    0
    Votes
    Google Translation
    Kerstin T
    Hallo, ich habe mit meinem Freund zusammen eine Übernachtung von 23. auf 24.4. gebucht. Im Internet habe ich gelesen, dass man ab 15.00 Uhr den Check-In vornehmen kann. Ich würde gerne wissen, ob der Check-In zeitlich begrenzt ist oder ob man dann beliebig einchecken kann (Hintergrund der Frage: Wir sind davor im Europapark und wären erst gegen 20/20.30 Uhr im Hotel. MfG
    12 March 2016|
    Answer
    Response from MercureOffenburg | Property representative |
    Lieber Gast, wir sind 24 Std. für Sie da. Viel SPASS im Europapark wünscht Ihnen das Mercure Team
    0
    Votes
    Google Translation
    sebastorrob
    Good morning, on the day I made a reservation (CSLBCXSH) to my name, Magazzini Roberto Mauro, with the promotion of crazy deals, which is with online payment, also had already made another reservation in Paris for a few days before and I credited the payment on the credit card, but I made a reservation at the Mercure Hotel Offenburg am Messeplatz, did not ask the security code of the credit card for payment clears as promoting deals crazy is the online payment, and the only thing I have is a reserve but not the payment, since the page when I made the purchase of the room, did not ask me the code segurdad of the credit card, I wonder if My reservation is valid just as much as no payment has been made and I come when I reach the hotel, or how it is being processed, because I understand that to not ask for the security code payment will not be performed and the conditions were buying with online payment, and how I'm doing a tour of Europe from Argentina I want to stay quiet my reservations and payments as I travel with underage girls, thank you and await your response. Sincerely Roberto Mauro Magazzini
    15 October 2015|
    Answer
    Response from MercureOffenburg | Property representative |
    Dear Mr. Magazzini, Thank you for your mail. Your 2 reservations for the 06.02.2016 - 08.02.2016 are booked in our hotel. We don't need your secure ID to charge the given creditcard. On booking you have accepted that we can... More
    0
    Votes
    Google Translation
    Room Tips
    "Eat Out 10 minute walk"
    Read review
    "Ask for a dressing gown."
    Read review
    "Rooms on the entrance side have a panoramic / roads view."
    Read review
    "Ask for a quiet room."
    Read review