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Best Western Hotel Frankfurt Airport Neu-Isenburg

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Traveller (73)
Room & Suite (39)
Dining (10)
Overview
  • Excellent15%
  • Very good29%
  • Average42%
  • Poor8%
  • Terrible6%
Travellers talk about
“huge room”(2 reviews)
“balcony”(4 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Suites
3 Star accommodation
All hotel details
Additional information
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (107)
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Traveller rating
7
7
16
3
1
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16
3
1
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All reviewsshopping mall next doorhuge roombalconywifiairportreceptionistgymfrankfurt
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1 - 5 of 34 reviews
Reviewed 3 weeks ago via mobile

Stayed here passing through on a work trip. Arrived at 8pm hoping to get food at the hotel rather than venture out in an unknown area late on but told no food is served now at hotel only breakfast. Reception staff were helpful saying there’s...More

Thank jonesyle
Response from Best Western F, front office at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded 2 weeks ago

Dear Guest, thank you very much for your feedback. nice to hear, that you liked our rooms and the Service of our staff at the front office. Unfortunately we dont have a restaurant. But in future we will renovate it and we hope to welcome...More

Hotel's Favourite
Reviewed May 12, 2018

I choose this Hotel and stayed several times there on stopp overs just for a few hours! I can only recommend the Hotel! The rooms are huge, the staff always friendly and one can get a dayroom for a good price, if you use the...More

Thank 314didi
Response from Best Western F, Front Offfice at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded May 17, 2018

Dear Guest, thank you very much for the great feedback. nice, that you like our service and our big rooms. We hope to welcome you soon again. kind regards Salam Boudali

Reviewed July 3, 2018

We had a night stay here in a twin beds room. Bathroom door was too close to the bed and caused a lot of problem when I wanted to enter the bathroom during the night as my roommate is a very fussy person. The bathtub...More

Thank sy3717
Response from Best Western F, front office at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded 2 weeks ago

Dear Guest, thank you very much for your feedback. We hope to welcome you again in our hotel. kind regards Salam Boudali

Reviewed June 29, 2018

We used BW points (only 8000 points at the time), so we thought it was great value, and close to airport. Large rooms, clean, good wifi, and close to the shopping mall for food and restaurants. Good views at balcony.

Thank tbwong
Response from Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded July 1, 2018

Dear guest, Thank you for your stay and your comments. We are glad that you enjoyed our hotel and the service. It would be nice to welcome you soon again in our hotel. With kind regards Michael Thumerer Front Office

Reviewed June 5, 2018 via mobile

Rooms are large with a balcony; the aircon in my room did not work and the staff was helpful enough to allow a swap of rooms; breakfast buffet was modest but enjoyable. It was great to have a small mall behind the hotel; though the...More

1  Thank glyn0220
Response from Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded July 1, 2018

Dear guest, thank you for your stay and your ranking and your important comments. We have forwarded them to the responsible departments, to improve our service. It would be great if we had the chance in the future to welcome you again soon. Sincerely Michael...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Airport Transportation
Dry Cleaning
Laundry Service
Meeting Rooms
Shuttle Bus Service
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$63 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Neu-Isenburg
#5 Mid-range Hotel in Neu-Isenburg
#8 Business Hotel in Neu-Isenburg
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$63 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Neu-Isenburg
#5 Mid-range Hotel in Neu-Isenburg
#8 Business Hotel in Neu-Isenburg
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (73)
Room & Suite (39)
Dining (10)
Questions & Answers
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Room Tips
"The higher up the room the better"
Read review
"A re-formed room is best but I don't think they were booking out the un-refurbished ones as they were..."
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"Don't bother - go elsewhere. You cannot hear the airport which is probably the only good thing about it."
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