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Best Western Hotel Frankfurt Airport Neu-Isenburg

Traveller (83)
Room & Suite (44)
Traveller (83)
Room & Suite (44)
Dining (10)
Overview
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Herzogstrasse 61-63, 63263 Neu-Isenburg, Hesse Germany See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Airport Transportation
3.5 Star accommodation
Additional information
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Rooms
Dec. 2Dec. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (113)
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1 - 5 of 34 reviews
Reviewed July 22, 2018 via mobile

Stayed here passing through on a work trip. Arrived at 8pm hoping to get food at the hotel rather than venture out in an unknown area late on but told no food is served now at hotel only breakfast. Reception staff were helpful saying there’s...More

Thank jonesyle
Response from Best Western F, front office at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded July 31, 2018

Dear Guest, thank you very much for your feedback. nice to hear, that you liked our rooms and the Service of our staff at the front office. Unfortunately we dont have a restaurant. But in future we will renovate it and we hope to welcome...More

Hotel's Favourite
Reviewed May 12, 2018

I choose this Hotel and stayed several times there on stopp overs just for a few hours! I can only recommend the Hotel! The rooms are huge, the staff always friendly and one can get a dayroom for a good price, if you use the...More

Thank 314didi
Response from Best Western F, Front Offfice at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded May 17, 2018

Dear Guest, thank you very much for the great feedback. nice, that you like our service and our big rooms. We hope to welcome you soon again. kind regards Salam Boudali

Reviewed July 3, 2018

We had a night stay here in a twin beds room. Bathroom door was too close to the bed and caused a lot of problem when I wanted to enter the bathroom during the night as my roommate is a very fussy person. The bathtub...More

Thank sy3717
Response from Best Western F, front office at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded July 31, 2018

Dear Guest, thank you very much for your feedback. We hope to welcome you again in our hotel. kind regards Salam Boudali

Reviewed June 29, 2018

We used BW points (only 8000 points at the time), so we thought it was great value, and close to airport. Large rooms, clean, good wifi, and close to the shopping mall for food and restaurants. Good views at balcony.

Thank tbwong
Response from Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded July 1, 2018

Dear guest, Thank you for your stay and your comments. We are glad that you enjoyed our hotel and the service. It would be nice to welcome you soon again in our hotel. With kind regards Michael Thumerer Front Office

Reviewed June 5, 2018 via mobile

Rooms are large with a balcony; the aircon in my room did not work and the staff was helpful enough to allow a swap of rooms; breakfast buffet was modest but enjoyable. It was great to have a small mall behind the hotel; though the...More

1  Thank glyn0220
Response from Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded July 1, 2018

Dear guest, thank you for your stay and your ranking and your important comments. We have forwarded them to the responsible departments, to improve our service. It would be great if we had the chance in the future to welcome you again soon. Sincerely Michael...More

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About
Description
This 3-star superior hotel in Neu-Isenburg is just a 15-minute drive from Frankfurt city centre and Frankfurt Airport. It offers free Wi-Fi and modern rooms. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Business Centre with Internet Access
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair Access
Free Parking
Restaurant
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Number of rooms
222
Price range
US$63 - US$138 (Based on Average Rates for a Standard Room)
Formerly known as
EHM Hotel Frankfurt Airport Neu-Isenburg
Also Known As
Quality Hotel Neu Isenburg
Location
Germany > Hesse > Neu-Isenburg
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Number of rooms
222
Price range
US$63 - US$138 (Based on Average Rates for a Standard Room)
Formerly known as
EHM Hotel Frankfurt Airport Neu-Isenburg
Also Known As
Quality Hotel Neu Isenburg
Location
Germany > Hesse > Neu-Isenburg
Photos
Traveller (83)
Room & Suite (44)
Dining (10)
Nearby
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Questions & Answers
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725cank
August 28, 2018|
Answer
Response from tbwong | Reviewed this property |
You can contact the hotel directly for this question. Past guests will not know the answer.
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Votes
Room Tips
"The higher up the room the better"
T670GOandrewf
Nov. 26, 2016
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"A re-formed room is best but I don't think they were booking out the un-refurbished ones as they were..."
walki_1
Jul. 14, 2016
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"Don't bother - go elsewhere. You cannot hear the airport which is probably the only good thing about it."
HelenP682
Aug. 19, 2013
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