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2018-01-28 2018-01-29
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    Kempinski Hotel Frankfurt Gravenbruch

    Graf-zu-Ysenburg-und-Buedingen-Platz 1, 63263 Neu-Isenburg, Hesse, Germany
    011 49 69 389880
    Hotel website
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    2018-01-28 2018-01-29
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    Traveller (523)
    Room & Suite (466)
    • Excellent62%
    • Very good21%
    • Average12%
    • Poor2%
    • Terrible3%
    Travellers talk about
    “spa area” (5 reviews)
    “small lake” (5 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Heated pool
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from Kempinski Hotel Frankfurt Gravenbruch
    Offers & Announcements: 15% off room rate
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (473)
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    1 - 5 of 169 reviews

    Reviewed yesterday

    Stayed here almost every month last 6 months. Why best in Frankfurt: excellent rooms. Great television. Great shower. Good Bar with a lovely Terrace. Best indoor and outdoor pools. Best Doorman/ concierge. Best meeting rooms.

    Thank RJ F
    Reviewed 1 week ago

    My family and I have been in the hotel multiple times and we always enjoy our stay. For us it is our place when we are in the Frankfurt area. The hotel is enjoyable no matter what time of the year. Service is excellent. All...More

    Thank Lutzknapp
    Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 1 week ago

    Dear Lutz, many thanks for reviewing your recent stay and the invested time. We are very happy to read that you again enjoyed your stay with us and especially liked the gym with lake view and our breakfast buffet at restaurant EssTisch. We are as...More

    Reviewed 2 weeks ago via mobile

    We stayed here for six nights around new year’s eve. We arrived well before the partying crowd and departed when everyone had gone, and yet we felt treated like second class guests all through our stay. (Even though we spent considerable amounts on this hotel’s...More

    Thank Stanm0re
    Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 1 week ago

    Dear Stan, Many thanks for sharing your thoughts of your recent stay. We are very sorry to read that we could not meet your expectation and are a bit surprised as you and your family and friends who had a second room left us with...More

    Reviewed 2 weeks ago via mobile

    Stayed a few nights, having business meetings nearby. More than anything hotel aims to be very chique in an old world European way. Meaning quality is good, but service can be quite pretentious, formal and cold. Rooms were very good, everything looked nice, worked well...More

    Thank FD-GSO
    Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 2 weeks ago

    Dear guest, thank you very much for your kind feedback. Very glad to read that you liked your room. At the same time we are very sorry that we could not convince you of our culinary offers. In spring our Lebanese restaurant Levante will open...More

    Reviewed 3 weeks ago

    This is a nice hotel to stay while in Frankfurt. Well located with nice and clean rooms. It is in a beautiful area where you can go around and walk if you want. The staff is friendly and always available to give advises on the...More

    Thank Agustin N
    Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 2 weeks ago

    Dear Agustin, thank you very much for your kind review. We are very happy that you enjoyed your stay with us and we hope to welcome you again back soon. Best wishes Management Team

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Price range
    • US$128 - US$321 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 225
    • Reservation Options
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    • Location
    • Germany >
    • Hesse >
    • Neu-Isenburg
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    Traveller (523)
    Room & Suite (466)
    Dining (92)
    Pool & Beach (60)
    Hotel & Grounds (409)
    Bathroom (27)
    Business Centre & Event Rooms (10)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    The Kempinski management responded to my review. This is my response to their questions. I appreciate their concern. History: My friend insisted we stay at the Kempinski when I told her we were visiting Frankfurt. She said the buffet with the fresh baked bread and the honey straight from the honeycomb were a MUST have. We went over budget to book the room but I did check the website and saw a picture of the bread and honey (it's not there now but maybe it was another Kempinski). When we checked in I should have asked which restaurant offered this feature. Instead I took a self guided tour of the entire hotel the following morning. After going down many hallways I met a hostess who said the food I described had been discontinued and to try the buffet at another restaurant in the hotel. Being disappointed, we left. Unfortunately the pictures won't download here but I didn't see a smoking lounge nor was I able to see any of the restaurants (which many of the pictures on the website are of) nor the conference room. Perhaps issuing a map of the premises upon check-in with amenities listed would help. We didn't know there were bikes available nor could we find the restrooms located in the lobby area. We feel this hotel may have had much more to offer and we are sorry we missed so much of it.
    10 October 2015|
    AnswerShow all 2 answers
    Response from KempinskiFRA | Property representative |
    Dear guest, thank you very much for your reply. We are very sorry, that you did not find all of our restaurants and the smoker's lounge. During your upcoming stay our Lady in Red will be more than happy to show you around... More
    Google Translation
    amir s
    20 March 2015|
    Response from KempinskiFRA | Property representative |
    Dear Amir, many thanks for your request. By taxi you will need approximately 15 minutes to reach the city centre. The costs are about 15 - 20 Euro / per way. The other possibility would be the public transportation... More
    Google Translation
    16 March 2015|
    AnswerShow all 2 answers
    Response from KempinskiFRA | Property representative |
    Dear guest, many thanks for your question. From the Airport and from the Central Main Station you can reach us via public transportation. Please have a look at our webpage. Under Overview > Hotel Location you will find... More
    Google Translation
    Room Tips
    "Ask for a room near the reception and entrance. Otherwise you might walk half a kilometre within the hotel."
    Read review
    "get rooms with view of the lake"
    Read review
    "Ask for a forest view room."
    Read review
    "I had a room furthest away from reception - long walk to restaurant but great view into the park."
    Read review
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