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The receptionist was very unfriendly and arrogant at first. No possibility to park our 9 bikes for 15 min outside the hotel. We should pay 3 euro for one bike to park in the garage and we couldn´t use the garage after 6pm.
Thank Ywa D
Response from Hotel H, Manager at Hotel HollResponded 9 September 2017
We are unfriendly? You wanted a paid service for free, the save garage. Anyone who wants to park safe, must pay for Safety, all bikers make this, only cyclists think they can have everything for free. 3 EUR per bike was too much invested? Ridiculous....More
The rooms are very clean. The breakfast is a nice spread. The staff at this hotel is very nice, but not very accommodating. I asked to be moved to a back room due to the traffic noise, but was not given a reason as to...More
The good thing about this hotel is it's location, just a short walk from the city centre. They advertise with free parking, but we had to pay 10€. The room was clean and OK, the bathroom was very small.
The breakfast was unimpressing, poor selection...More
We met in Cochem for a family reunion. We picked the "Pfingst" weekend, which of course made hotels a little more expensive and a bit harder to book.
I would have liked to give this family run business a higher rating, however there were a...More
This is a very out dated Hotel with no lift, hit & miss WiFi, uncomfortable beds, noisey room, & anything but free parking.
We had room 13 & was this an terribly noisey room. Garbage pickup during the night echoed so loud in the room...More
Response from Hotel H, Manager at Hotel HollResponded 7 October 2016
So ein SCHWACHSINN, wir schreiben nirgendwo dass wir einen Aufzug haben: LESEN HILFT DABEI, wir sind ein Stadt-Hotel und kein...More