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Victor's Residenz-Hotel Saarlouis

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46 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Reviewed 8 September 2016

Ok this was just a stop over night both coming and going back from a holiday. Although the hotel is very clean, food was average, well it can be when your on a tour, the staff were most helpful. We did find the room far too hot no air conditioning.

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Helpful?
Thank Margaret V
Trowbridge
Reviewed 14 October 2015

Stayed at this hotel on our out wood bound coach trip and also on our despite our late arrival on both occasions the check in was super fast and the hotel was definitely of a superior rating the rooms were clean and comfortable especially the beds. the bathroom was spotless small amount of freebies but more than enough. would go...

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Thank toeragTrowbridge
Victor's S, Leiter Gästebetreuung at Victor's Residenz-Hotel Saarlouis, responded to this review

Thank you very much for your visit and for taking time to fill out our questionnaire. We are delighted that you enjoy your stay with us and are glad to have you as our guest. We hope to see you again. Best regards, your Victor's-team

Birmingham, United Kingdom
Reviewed 15 September 2015

I have stayed at this hotel for over a week. The staff are friendly, the food is great and the rooms are clean and fresh. There are plenty of shops, restaurants and bars in the town.The town is a ten minute walk away and well worth a visit with plenty of parking if you wish to travel by car.

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Helpful?
Thank Tim R
Victor's S, Leiter Gästebetreuung at Victor's Residenz-Hotel Saarlouis, responded to this review

Great!!! Comments like yours have a positiv effect for all employees. Thank you very much for your support. We are looking forward to welcome you again. Your team at Victor's Residenz-Hotel Saarlouis

hedley hill
Reviewed 4 September 2015

We were enroute on a driving trip between Bavaria and Luxembourg and had booked Saarlouis as a convenient stop-over. On paper the Victor's looked good and was very reasonably priced. Having arrived and stayed, our expectations were vastly exceeded. The staff gave us a lovely welcome and were most helpful and courteous. The room was excellent for a 3* hotel...

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Thank pjdscott
Victor's S, Leiter Gästebetreuung at Victor's Residenz-Hotel Saarlouis, responded to this review
Google Translation

Großartig!!! Vielen Dank für dieses schöne Lob, das macht uns sehr stolz. Man "hört" richtig, wie wohl Sie sich bei...

Reviewed 26 May 2015 via mobile

A great location. Friendly staff. Comfortable, clean room. There is lots to recommend about this hotel. As far as I could tell from my two-night stay here the only downside is the annoying WiFi that kept cutting out despite having a strong signal. Otherwise this place is lovely.

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Helpful?
Thank Andrew C
Victor's S, Leiter Front Office at Victor's Residenz-Hotel Saarlouis, responded to this review

We are very glad to have you as our guest. We are delighted that you enjoyed your stay with us. We already knew about the difficulties with wifi and look for a solution. We are looking forward to seeing you again in the close future. Your team at the Victor's Residenz-Hotel Saarlouis Kind regards

Budel, The Netherlands
Reviewed 24 May 2015

Used this Hotel on short notice on a business trip,very friendly and helpful staff ,Hotel very close to railway station but about 1.5 kms from the town centre ,Wifi was a bit slow but adequate for work mails and such ,Bed was great shower basin didn't drain very quickly which was just an inconvenience ,Restaurant was excellent both for Evening...

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Thank RayCar2013
Victor's S, Leiter Front Office at Victor's Residenz-Hotel Saarlouis, responded to this review

Thank you very much for your visit and the kind review. We are thankful for all hints and pieces of advice to improve our service and quality. We are looking forward to welcome you again. Your team at the Victor's Residenz-Hotel Saarlouis Kind regards

Sheffield, United Kingdom
Reviewed 18 May 2015 via mobile

Needed a room at short notice when visiting a customer at close by Dillingen. Victor's Residenz was the perfect place. Modern, clean room, friendly staff and excellent breakfast. The Altstadt was just a half hours walk and has a wonderful choice of restaurants and bars. Highly recommend this place and will definitely stay again.

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Thank Steve S
Victor's S, Leiter Front Office at Victor's Residenz-Hotel Saarlouis, responded to this review

Thank you very much for your visit and the kind review. We are looking forward to welcome you again. Your team at the Victor's Residenz-Hotel Saarlouis Kind regards

Leigh-on Sea, United Kingdom
Reviewed 28 January 2015

The hotel itself is really nice, the breakfast was brilliant and I enjoyed my stay. However the receptionist that worked during the day (every day I was there, 4 days in total) was incredibly rude and made me want to avoid the reception bar area. On asking for her to book a taxi for us my fiance was shussed and...

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2Thank sophie7737
Victor's S, Leiter Front Office at Victor's Residenz-Hotel Saarlouis, responded to this review

Thank you very much for your visit and the kind review. We apologize for the inconvience you had during your stay. We will talk to the employee to guarantee that something like that will never happen again. We are really sorry. We hope you want to give us another chance. Kind regards Your Team at the Victor's Residenz-Hotel Saarlouis

Gothenburg, Sweden
Reviewed 14 November 2014

Nice quiet and clean place just outside city. Walking distance to city, free umbrellas if it should rain during the walk , just 10 min by the way. Good parking inside and the breakfast was ok. Friendly and helpful staff. Couldnt ask for more. We might be back. Greeting from Göteborg Thomas D

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Thank Thomas D
Victor's S, Leiter Front Office at Victor's Residenz-Hotel Saarlouis, responded to this review

Thank you very much for your visit and the kind review. We are delighted that you enjoyed your stay with us. We are looking forward to seeing you again in the close future. Your team at the Victor's Residenz-Hotel Saarlouis Best regards

Belfast
Reviewed 16 September 2014

Just back from an Ulsterbus tour, stayed one night in room 502. Wow... it was beautiful!! room was massive, spotless, and very well equipped... TV with over 100 channels, hair dryer, shampoo, towels, fridge, slippers, bath robes, shower cap, sewing kit. The only thing that wasn't great was the food as there wasn't a good selection. Plus it cost 5...

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Thank Emz1791

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Victor's superior hotel is ideally situated just 100 metres from the central train station in Saarlouis Roden. Comfortable rooms and suites, light and airy event capacities, French cuisine, Victor's PhoneFlat, Victor's SkyTV and top notch service make for a perfectly stress-free ambience to host a successful conference!Ten modern function rooms with natural daylight offer flexible space for events for up to 120 attendees. Business guests especially appreciate our attractive conference package deals, the professional assistance and the close proximity to Saarlouis' commercial park (e.G. Ford). As winning as its central location in the most francophile city of Germany, is our hotel's nonchalant ambience. It offers 129 comfortable rooms, exclusive suites and apartments, a brasserie with wine bar, the event location THE CLUB, a fitness and wellness area with sauna and roof terrace, an underground parking garage and outdoor parking spaces. Victor's stands for superior service quality and hospitality that's second to none. We offer you free WiFi throughout the whole hotel in a basic version. You can make free International calls to all landlines and mobiles anywhere in the world from your room phone. Plus: all rooms are equipped with free Victor's SkyTV and a selection of different Sky programmes - for genuine entertainment pleasure. ... more   less 

Additional Information about Victor's Residenz-Hotel Saarlouis

Address: Bahnhofsallee 4, 66740 SaarLouis, Saarland, Germany (Formerly Panorama Hotel)
Region: Germany > Saarland > SaarLouis
Price Range: $104 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Victor's Residenz-Hotel Saarlouis 3.5*
Number of rooms: 129
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Questions & Answers

Questions? Get answers from Victor's Residenz-Hotel Saarlouis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on 2nd & 4th floor both good.”
 of 5 bubbles toeragTrowbridge, 14 Oct 2015 | Read review
“Book one of the designer suites.”
 of 5 bubbles Ivar_jensen, 16 Jul 2014 | Read review
“Try to get no-smoking room if you are not a smoker. Ask first!”
  • a view from window
  • no curtains, nothing...
  • Shower???
  • Bathroom
  • Closet
  • Room
  • TV
  • Room - smelly
 of 5 bubbles Peter_G83, 10 May 2013 | Read review
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