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Crans Ambassador

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215 Reviews from our TripAdvisor Community

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Showing 87: English reviews
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Reviewed 2 days ago NEW

Definitely the best hotel in the area despite being quite pricey. It's worth it! Breathtaking views, beautiful decor, great staff. Luxury ambience, and a must-visit terrace with a fireplace overlooking the valley. It's sad the hotel closes during the off-season :( Thanks for the experience!

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Helpful?
Thank Merry A
Guildford, United Kingdom
Reviewed 2 weeks ago

We spent a week here at the beginning of April. The first point of contact, the reception desk, set the tone for our stay. We have never experienced such genuine warmth and welcome from hotel staff anywhere like here. Our room was spotless with everything we needed. The layout, design and view of the Alps was excellent. Breakfast was delicious...

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Helpful?
Thank kay t
Cransambassador S, Directeur général at Crans Ambassador, responded to this review

Dear kay t, First of all, we would like to thank you for having chosen Crans Ambassador. It was a great pleasure to have you here. Thank you very much for your kind review posted on this site. We spend all our energy in making our guests feel the most welcome, and we are delighted that you enjoyed your stay...

Dubai, United Arab Emirates
Reviewed 19 March 2017 via mobile

A very good combination of luxury and family friendly. Probably ok for couples as well. Service at the restaurant and bar were average to below average but the staff were very nice. Excellent ski shop on site with a couple of great guys running it. I will be back.

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Thank Zade Z
Cransambassador S, Directeur général at Crans Ambassador, responded to this review

Dear DoubleZZ, Thank you very much for having taken the time to publish a review of your stay on this site. It was a great pleasure to have you as our guest at Crans Ambassador, and we are delighted that you enjoyed our facilities. We are investing a lot of time in training to improve service quality delivered by our...

Modiin, Israel
Reviewed 15 March 2017 via mobile

I would like to start with the fact that when we were on our way to the hotel with the estimated arrival time of 10 pm, we got a phone call from the front desk asking us if we were interested in eating dinner at the restaurant and if they should reserve a table for us. That already made us...

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Helpful?
Thank michstrum
Cransambassador S, Directeur général at Crans Ambassador, responded to this review

Dear michstrum, Thank you very much for having taken the time to post a review on this site. We are very pleased that you enjoyed our hotel and services, and it is with pleasure that we will share your comments with our staff. As we try every day to deliver the best experience to our guests, your feedback enforces us...

Switzerland
Reviewed 8 March 2017

- Great location, about a minute by shuttle bus to the nearest ski lift. Practical ski room with super helpful stuff bringing your skis and boots to you on demand - Gorgeous views of the valley, especially from the breakfast area/restaurant/terrace with outside fireplace. - Nice room with a view and a small balcony. Strongest asset the modern bath area...

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Helpful?
Thank elan_Switzerland
Cransambassador S, Directeur général at Crans Ambassador, responded to this review

Dear elan_Switzerland, Thank you very much for your kind review posted on this site. It was a great pleasure welcoming you at Crans Ambassador et we are delighted that you enjoyed your stay at our hotel so much. Every day, we try our best to give our guests the best experience – your comment enforces us in this effort, and...

London, United Kingdom
Reviewed 14 February 2017

A brief stop at the end of a week travelling through Switzerland allowed for the perfect spot to relax in the spa and then enjoy the food and drinks. A perfectly appointed room was of the highest standard with breathtaking views across the valley south to all the Alps beyond with a useful sized balcony. Incredibly helpful staff, high quality...

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Thank Clive S S
Cransambassador S, Manager at Crans Ambassador, responded to this review

Dear Clive, Thank you so much for your kind review and for having taken the time to share your experience on this platform. We are delighted that you enjoyed your stay at Crans Ambassador! It would be our pleasure to welcome you soon again at our hotel, and we remain at your full disposal to organise your future stay in...

Porto Alegre, RS
Reviewed 10 February 2017

Arrived late night, and yet we had a welcoming party to greet us at the door. So I think this is just a standard welcoming procedure, but was I wrong... over the length of our stay, with no exaggeration, every single staff member were absolutely incredible! Over the two week stay, we were pampered by everyone, and felt like we...

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2Thank KIMFAMLY
Cransambassador S, Directeur général at Crans Ambassador, responded to this review

Dear Kim Family, It was such a pleasure to have you at our hotel! Thank you very much for your kind review and the time you spent with us. We remain at your full disposal to organise your future stays in Crans Montana and look forward to welcoming you soon again at Crans Ambassador. Best regards, Laure Rüegger & Adrien...

Oslo, Norway
Reviewed 30 January 2017

It has definitely been conceived to maximize enjoyment from the view and the sun. Large windows everywhere including in the spa, the restaurants, the rooms (those with a view) and the terrace of the lobby. Latter is an amazing spot to relax, have lunch or even a drink on a sunny day with a dream scenery. Nice spa but I...

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Helpful?
Thank Tanmouss
Cransambassador S, Directeur général at Crans Ambassador, responded to this review

Dear Tanmouss, Thank you very much for your review and for sharing your experience with us. It was a great pleasure to have you in our hotel and we thank you again for having chosen Crans Ambassador for your stay. We take your comments very seriously, and will rethink our breakfast buffet as well as the room amenities. We would...

Reviewed 27 December 2016 via mobile

Uncomplicated lunch on the sunny terrace with four kids ; ). Great service, cool menu with most of the main courses also gluten offered free. Breathtaking view over the valley and relaxing atmosphere. Great place for a casual lunch even with young children.

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Thank Boris B
Province of Cartago, Costa Rica
Reviewed 21 September 2016

the view, the breakfast, the room, the indoor swimming pool it's just wonderful, there is also a Spa option but I didn't went there. the location is also great for some walk around crans. and for crans style it's not so expensive

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Thank Marc F

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le Restaurant
Le Restaurant
Cuisines: French, Pub, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crans Ambassador, Luxury Sport Resort, immerses you in the heart of the Swiss Alps. As soon as you step into the hotel, a 180° view of Europe’s highest, most stunning peaks takes your breath away. The Crans Ambassador is a privileged haven of serenity in a cosy, timeless setting. Combining luxury, friendliness, vibrancy and performance; the hotel welcomes guests in search of wellness year round. ... more   less 

Additional Information about Crans Ambassador

Address: Route du Petit Signal 3, Crans-Montana 3963, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Crans-Montana
Price Range: $429 - $820 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crans Ambassador 5*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Crans-Montana
#2 Luxury Hotel in Crans-Montana
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Questions & Answers

Here's what travellers have asked, with answers from Crans Ambassador staff and other travellers.
2 questions
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Questions? Get answers from Crans Ambassador staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Looking over Montana”
kayt159, 6 Apr 2017 | Read review
“Book the mountain view south - so memorable!”
clivess2014, 14 Feb 2017 | Read review
“if possible the alp view ones”
MRBP77, 19 Sep 2016 | Read review
“Select the rooms facing the mountains for the best view..”
  • Opt for the rooms on this side, the other side faces the road..
Ankit1119, 8 Sep 2016 | Read review
“you must get the mountains view!”
Noora_AlNaimi, 4 Aug 2016 | Read review
5 of 5