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Holiday Inn Express Luzern

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Holiday Inn Express Luzern
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220 Reviews from our TripAdvisor Community

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Showing 144: English reviews
military
Reviewed 28 July 2016

My family stayed here for Christmas 2015. Very nice hotel beside the highway and a short drive to downtown Luzerne, the Alps and the famous Lake Luzerne. Breakfast was very European and adequate for us. Adequate parking and free wifi. Room was a little tight with sleeper sofa but we made it work. Overall, a nice experience.

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Helpful?
Thank Military_Traveller
Helsinki, Finland
Reviewed 6 July 2016 via mobile

We stayed here for two nights and found it to be a good basic hotel. The room was ok even tho it basically had no space after the sofa bed was in use. The sofa bed was big enough for two kids. The bed was ok. There is no airconditioning but it was not a problem during our stay. There...

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Thank TripJenn
Edinburgh area
Reviewed 20 June 2016

Well placed on the A2 motorway and only 12km from Lucerne. Quiet location with farm road at side away from motorway. The breakfast is basic as with other express hotels - only hot item is boiled eggs. The breakfast room can be very busy but there is a conveniently situated high quality Marche restaurant adjacent for lunch/dinner and a Coop...

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Thank Alan B
IHGService, Guest Relations Manager at Holiday Inn Express Luzern, responded to this review

Dear Alan B, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and I apologize for any...

Reviewed 17 June 2016 via mobile

Hotel located at parking along the A2 Highway ( accessable from both sides of the Highway) Family room offers a bed bench which fits two childeren well. Three does not fit, no space for extra bed. Rooms are small but in very good condition. With window closed you dont hear the Highway. Bathroom has shower, toilet and sink. Again, small.....

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Thank Tom-ehv-nl
State College, PA
Reviewed 13 June 2016

First, this hotel is much further from the city center than we anticipated. Finding a taxi driver to take a credit card was an issue 90% of the time, so ask first. Even when the hotel arranged a taxi for us, confirming a price of 40.00 Swiss Francs, once we got to the train station the driver demanded Euro 50...

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Thank TravelingBZ
IHGService, Guest Relations Manager at Holiday Inn Express Luzern, responded to this review

Dear TravelingBZ, Thank you for taking the time to share your comments with us about your recent visit. I am disappointed to learn that your experience with us did not go smoothly due to the issues experienced with the room that you were provided. Rest assured, your comments will be passed on to the appropriate departments to consider for improvements....

Austin, Texas
Reviewed 1 June 2016 via mobile

Very nice Holiday Inn Express off highway. Though not too close where traffic an issue. Room had nice mountain and pasture view. Some rooms are suitable for family of four. Grocery store next door with healthy choices. No alcohol sold at gas station or grocery store presumably due to law against selling off highway. If enjoy nightcap pick up something...

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Thank AustinTexn
San Francisco, California
Reviewed 1 June 2016 via mobile

You must get off the toll expressway A2, else you will miss the hotel! Must have a car and take the A2 freeway, eits located at a reststop off the freeway. Remodeled and clean hotel, good breakfast. Rooms feel spacious and functional. Staff is friendly.

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Thank WorldTwirls
Burton, Ohio
Reviewed 28 May 2016

Stayed here for 6 nights in May 2016. This is a great base location if you have a car and want to explore surrounding area. We traveled to France, Germany, northern Italy, Liechtenstein, and Austria and stayed each night at this hotel. Beautiful drive from hotel to the beautiful Lauterbrunnen valley (take the northern route along the lake through Brienz)....

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Thank gpodboy
Mainz, Germany
Reviewed 4 April 2016

Located just by the highway, next to a shop and quite nice family-friendly restaurant, indoor and outdoor playgrounds (one just in front of the hotel), and the biggest surprise is "countryside-air"! As a guest I felt like on the farm, not in the neighborhood of the highway, amazing! Basic, free of charge buffet is always an advantage. Good option for...

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Thank blonde_84
Barnstead
Reviewed 14 February 2016

Very nice hotel in Luzurne, Switzerland Not far from the downtown area, Great restaurant across parking lot. Staff very helpful and friendly. English speaking and very easy to understand. Would stay there again

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2Thank 03218

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Express by Holiday Inn Luzern is your hotel ideally located on the rest area Luzern-Neuenkirch on the Highway A2/E35 (Germany-Switzerland-Italy) between the exits Sempach and Emmen-Nord, only 12 km north of the world famous city of Lucerne. ATTENTION: There is no public transport to the hotel from the city. You can reach us by taxi or rented car. The hotel can be reached from either direction via the overhead bridge. Free parking spaces are available in front of the hotel. Zug is a 30 minutes drive away; Zürich and Basel an hour. You can reach Lugano in 2.5 hours. The Express by Holiday Inn Luzern is the ideal starting point for various day trips in Switzerland - visit Lucerne with the Chapel bridge, the old town and other sights - or take a boat trip on Lake Lucerne and enjoy the breathtaking scenery of this fascinating region - or spend a day in the alps - Pilatus, Rigi, Jungfraujoch, Titlis to name a few peaks. All the 60 modern rooms are equipped with Wireless LAN (WiFi), Pay TV and a Coffeemaker. The hotel also offers family rooms with one queensize bed and one queen size Sofa bed, meeting rooms and a bar. Children under 18 years sleep free of charge on the sofa bed in the parent's room. Complimentary breakfast is served every morning in the Great Room. ... more   less 

Additional Information about Holiday Inn Express Luzern

Address: Raststatte Luzern-Neuenkirch A2, Rothenburg 6023, Switzerland
Region: Switzerland > Canton of Lucerne > Rothenburg
Price Range: $146 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Luzern 3*
Number of rooms: 60
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Also Known As:
Holiday Inn Express Luzern Hotel Rothenburg
Holiday Inn Express Rothenburg
Holiday Inn Rothenburg
Rothenburg Holiday Inn
Holiday Inn Express Luzern Switzerland/Rothenburg, Canton Of Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Luzern staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good location”
 of 5 bubbles varshinic, 21 Nov 2016 | Read review
“Family rooms are big enough for 4.”
 of 5 bubbles theos244, 12 Sep 2016 | Read review
“some rooms on top floor may have a sideway view towards mountains but there will be traffic noise if window opened”
 of 5 bubbles clint24, 20 Jun 2016 | Read review
“top floor, in back of hotel overlooking the horse farm in back”
 of 5 bubbles gpodboy, 28 May 2016 | Read review
“You should consider this only as a last resort as the staff was bad tempered”
 of 5 bubbles 68haideralia, 21 Jul 2015 | Read review
5 of 5