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Hotel Fly Away

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Hotel Fly Away
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247 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Dundee, United Kingdom
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 days ago NEW via mobile

Due to a flight cancellation I was forced to make an overnight stop in Zurich. I wanted to stay as close to the airport as possible but the Radisson's 360 Swiss Franc per night fee was unreasonable. The Hotel Fly Away cost almost half of the Radisson and is a real bargain considering it was a last minute booking. It's... More 

Helpful?
Thank Eurotraveller773
Austin, Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2016

My new wife and I had booked and paid in advance for one night at this hotel for the final night of our honeymoon. We wanted a nice, comfortable place to stay the night before out flight home from the Zurich airport. However, when we arrived to check in, we were denied a room in the hotel. The only explanation... More 

Helpful?
Thank JWesP
welcomehotelsCH, Manager at Hotel Fly Away, responded to this review

Dear JwesP I have read the comment you made regarding your stay at the Hotel Fly away. Firstly, thank you for the time you have taken for writing your impressions. We would like to express our sincerest apology regarding your experience with your reservation and in the other hotel. That shouldn’t have happened that way. However, we regret that you... More 

Level Contributor
51 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 19 October 2016

We wanted to stay close to ZRH as we were flying out the following morning. We had 2 rooms booked, and when we arrived around noon, both rooms were ready. One room had clearly had a smoker staying, even though the hotel is non smoking, and, when informed about it, the front desk staff promptly changed the room for us.... More 

Helpful?
Thank jeanr
welcomehotelsCH, Manager at Hotel Fly Away, responded to this review

Dear jeanr We are delighted to hear that we have met all your expectations and thank you for your positive comment about our room and restaurant. It would be a pleasure to welcoming you soon again in our house! Kind regards Manuela Sciarini, Manager More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 October 2016 via mobile

This hotel offers no front desk after 10 pm. They rely on a hotel down the street to check you in or if you have any problems at night. We never ended up staying because after the third attempt at 2 am to get a working key from the other hotel we gave up and went somewhere else.

Helpful?
Thank Seanacy-lee S
welcomehotelsCH, Manager at Hotel Fly Away, responded to this review

Dear Seanacy-lee S Thank you for having taken the time to rate us here on Tripadvisor and to put down your impressions about your stay at the Hotel Fly away. We do strive and pride ourselves on outstanding customer service and we sincerely apologize that this was not exactly what you received from us. What happened, was our mistake (incorrectly... More 

Sydney
Level Contributor
127 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 24 September 2016

We choose this hotel as we were flying out early the following morning. It had a free shuttle to the airport and was a couple of minute walk to the train station to get in to Zurich for sightseeing. It was great staying away from the main tourist areas but still be easily accessible to them. The rooms were spacious... More 

Helpful?
Thank Yiannaki-and-PP
Manuela S, Manager at Hotel Fly Away, responded to this review

Dear Yiannaki and PP, thnak you very much for rating us. It is very important to get honest feedback from our guests. We apologize for the caused inconvenience during your stay. Our house has no classic air conditioning in the room but a a regular cooling system. For your next stay, please contact our reception and we will be pleased... More 

Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 September 2016

Superbly clean accommodation, beds have crisp snow white linen that is a joy to crawl under, multi channel TV, strong internet signal, pleasant service, restaurant immaculately clean, food delicious, excellent airport service. Rating: 6 STAR - Fly Away has established a new level in hotel service. STOP searching the net for a hotel - just go. Convenient to shopping

Helpful?
Thank 12102013
Manuela S, Manager at Hotel Fly Away, responded to this review

Dear 12102013, Thank you very much for the time you have taken to rate us. We are delighted to hear that you have had a memorable stay with us. It is a great pleasure to receive such a nice comment. We all hope to se you soon, we already look forward to your visit! Ciao Manuela More 

Chattanooga, Tennessee
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 September 2016

This is a nice, well run hotel with a free shuttle to the airport. It is also very close to the Kloten train station. There is a good Italian restaurant on the premises. The room is comfortable and clean. The staff was very polite and friendly. I have stayed here in the past and I will stay here again when... More 

Helpful?
1 Thank Ldepath
Manuela S, Manager at Hotel Fly Away, responded to this review

Dear Ldepath, We are delighted to hear that you enjoyed your stay at our hotel Fly Away and thank you for kind comments. It would be a pleasure to welcome you back again next time you are flying out from Zürich. See you again soon! Manuela More 

Madison, WI
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 September 2016

Good location within two blocks of the Kloten S7 train station and a free airport shuttle every half hour. Room was not special, without air conditioning, but a large door on the street side with a hotel provided fan did the job. Onsite restaurants are upscale Italian and a pizzaria with ordinary quality pizza were handy options. Our budget prepaid... More 

Helpful?
Thank JVoss
welcomehotelsCH, Manager at Hotel Fly Away, responded to this review

Dear JVoss, we all thank you for your nice comment. We are open to any Kind of feedback and appreciate your Inputs very much. It would be a pleasure to welcoming you soon again in our house! Ciao Manuela More 

Orpington, England
Level Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 3 September 2016

I booked this for a one night stay because it was close to the airport and offered a free airport shuttle. It did not disappoint and in fact exceeded all my expectations. The transfer was prompt the driver friendly, the reception staff were again friendly and very helpful answering all my inquiries with additional information and helpful suggestions. The room... More 

Helpful?
Thank Jrasher
welcomehotelsCH, Manager at Hotel Fly Away, responded to this review

Dear Jrasher, on behlf of the wohle staff we thank you for your lovely feedback. Your feedback confirm us that we are doing things right and we love it! We look forward to welcoming you again. Best regards Manuela More 

Atlanta, United States
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 13 August 2016

After touring Switzerland for two weeks, we arrived by train back at the airport. Called the hotel to find where the shuttle stop and were soon on our way. Check-in was friendly and efficient, the room very modern, clean and restful. We found it the perfect place to spend the night to be ready for the early morning flight home.... More 

Helpful?
1 Thank Diane S
welcomehotelsCH, Manager at Hotel Fly Away, responded to this review

Dear Diane, Thank you very much for rating our house and for sharing your impressions regarding your stay with us. It makes us very proud to hear that you appreciated our Pizzeria and that you enjoyed our breakfast. In this case ...... see you again soon. Ciao Manuela More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A 5-minute drive from Kloten Airport, this hotel offers free airport transportation, soundproof rooms with free Wi-Fi, and free parking during the stay. Kloten Train Station is 330 ft away. All rooms at the Fly away feature a desk and cable TV. The windows can be opened. Home-made Italian specialties, including pizzas from the wood-fired oven, are served in the Fly away's restaurants and on the terrace. Free airport transportation is available between 5 am and 11:45 pm. Guests benefit from free access to Kloten's public swimming pool and a fitness center in a partner hotel, both located within a 5-minute walk from Fly away.A shopping center, restaurants, bars, a cinema and a nightclub can be reached by foot. Central Zurich is a 15-minute train ride away.Please note: Our reception desk is closed from 12:00 pm to 06:00 am. Please use the check-in at our partner hotel Welcome Inn if you arrive later than 12:00 pm! ... more   less 

Additional Information about Hotel Fly Away

Address: Marktgasse 19, Kloten 8302, Switzerland
Region: Switzerland > Canton of Zurich > Kloten
Price Range: $150 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Fly Away 3.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Fly Away Kloten
Fly Away Hotel Kloten
Hotel Fly Away Canton Of Zurich/Kloten, Switzerland
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Fly Away staff and other travellers.
7 questions
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Questions? Get answers from Hotel Fly Away staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room on the side away from the restaurant if you want to go to bed early as there can be a bit of noise rising from there.”
 of 5 bubbles Yiannaki-and-PP, 24 Sep 2016 | Read review
“Stop searching the net, just go there; superb”
 of 5 bubbles 12102013, 21 Sep 2016 | Read review
“Parking is pretty tight”
 of 5 bubbles michaelmQ6765VN, 17 May 2016 | Read review
“Rooms at the back are quieter.”
 of 5 bubbles Kareen1135, 8 May 2016 | Read review
“avoid the top floor if you don't want to hear rain on the roof”
 of 5 bubbles snowy013, 17 Apr 2016 | Read review
5 of 5
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