We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ibis 3 Lacs Neuchatel

Traveller (35)
Room & Suite (17)
Video (1)

About

Location
Cleanliness
Service
Value
Located in the heart of the region of the 3 lakes, at the foot of the Jura and near the N5 motorway, the Ibis 3 lacs Neuchatel hotel has 60 rooms with free WiFi internet access. An outdoor swimming pool, a bar, a snack service 24/7, free parking and 1 meeting rooms are at your disposal. Neuchatel and its lake are 5 km from the hotel. Golf and tennis facilities at 2 km. Papiliorama and Nocturama, tropical domes hosting exotic fauna and flora, are 5 min away.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Banquet Room
Children Activities (Kid / Family Friendly)
Concierge
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Show more
Room features
Non-smoking rooms
Good to know
HOTEL CLASS
308Reviews
67Photos
0Q+A
3Room tips
Traveller rating
  • 38
  • 132
  • 107
  • 21
  • 10
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
the hotel is a standard one , average level but it's quiet and clean Bed is comfortable and we could relax, if you arrive late and tired you can find rest. Did not enjoy breakfast as 20 (or even more) CHF seem to me too much for the usual Ibis-breakfast
Read more
Response from frossard c, Front Office Manager at Ibis 3 Lacs Neuchatel
Responded Nov. 4, 2017
Dear Heiko, We very much appreciate your comments regarding your stay at the ibis 3 Lacs Neuchatel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima / Receptionist Trois Lacs Gestion SA
Read more
The hotel lives up to others in its category. The room is serviced, clean and acceptable. Breakfast is also good - you can expect a range of products for a continental breakfast with added scrambled egg. The hotel location is good just to the east of Neuchatel and easily car
Read more
Response from frossard c, General Manager at Ibis 3 Lacs Neuchatel
Responded Sep. 24, 2017
Dear Grembo, We very much appreciate your comments regarding your stay at the ibis 3 Lacs Neuchatel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christian Frossard Owner / General Manager Trois Lacs Gestion SA
Read more
Basic accommodation with very pleasant and attentive staff. Being used to air conditioning, the lack of such made sleeping a bit uncomfortable. A hot season visit was difficult..A fan would have been welcome. Enjoyed my coffee and croissant each morning on outside patio
Read more
Response from frossard c, Directeur général at Ibis 3 Lacs Neuchatel
Responded Jun. 18, 2017
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hôtel ibis 3 Lacs Neuchâtel
Read more
This hotel is located in some industry zone. The heating in the room is not sufficient. The room is not warm at all. Next, it costs a boom to get a taxi to go for business meeting around the area. It is better to stay in Nauchatel.
Read more
Response from frossard c, General Manager at Ibis 3 Lacs Neuchatel
Responded Jan. 25, 2017
Dear Mr. ChuaTY Thank you for taking the time to tell us about your experience at the ibis 3 Lacs Neuchatel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christian Frossard General Manager / Owner Trois Lacs Gestion SA
Read more
The hotel is located away from Neuchatel, so a car is needed if you want a dinner. This is an Ibis hotel, so the menu is limited. The room and bathroom is clean and specious. A bit dated, but all is functioning perfectly. The staff is friendly and correct. The breakfast is
Read more
Review collected in partnership with Accorhotels.com
Response from frossard c, Manager at Ibis 3 Lacs Neuchatel
Responded Dec. 29, 2016
Dear M. WIM V, Thank you for taking the time to tell us about your experience at the ibis 3 Lacs Neuchatel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christian Frossard General Manager / Owner Trois Lacs Gestion SA
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Vue de la chambre au 1er étage
PreviousNext
1234
"There is no such thing as a good room at this hotel."
"If you are disabled do not book in as there is not lift to the first floor where the rooms are"
"Ask for a garden view room (the other side of the hotel faces the car park area)."
PRICE RANGE
US$103 - US$115 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of NeuchatelThielle
NUMBER OF ROOMS
60
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing