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Seehotel Kastanienbaum

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118 Reviews from our TripAdvisor Community

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Showing 56: English reviews
Bellingham, Washington
Reviewed 24 October 2016

This is a review on the restaurant and location, not on the hotel as such. We stopped at the Seehotel Kastanienbaum for a late afternoon drink in early September and enjoyed a glass of Rosé from the nearby Ottiger Winery. The hotel/restaurant is located right at the shore of Lake Lucerne, with a beautiful view to the surrounding hills and...

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Helpful?
Thank weberwest
HotelKastanienbaum, Assistant manager at Seehotel Kastanienbaum, responded to this review

Thank you for this lovely feedback. We are very thankful to hear that we are doing a good job and that our guests will come back for another wonderful stay here in Seehotel Kastanienbaum. So we are looking forward to welcome you again to our place! Your Team from Seehotel Kastanienbaum PS: From 15th November we will have privat little...

Martigny, Valais, Switzerland
Reviewed 10 October 2016

I recently got to stay in this lovely hotel and would like to thank the staff for the stay: Particularly i would like to thanks two of the waitresses Janna and Laura for their service and thank you to Diogo at the reception which made my check-in! Super team, I will be back!

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Helpful?
Thank Julien A
HotelKastanienbaum, Guest Relations Manager at Seehotel Kastanienbaum, responded to this review

Dear Julien A Thank you for taking time to write us your feedback which is really motivating. I passed it on to the mentioned members of staff and they were really happy about it. We are looking forward to welcoming you again. Best regards

Greater Wellington, New Zealand
Reviewed 1 October 2016 via mobile

We didn't stay at the hotel but had been recommended to go out to the Restaurant for lunch especially as it was warm weather and we wanted an outside setting. This was perfect overlooking the Lake with beautiful views across and of the surrounding mountains. The food and service was nice but as per the previous reviewer it was quite...

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Helpful?
Thank K1W1China
HotelKastanienbaum, Guest Relations Manager at Seehotel Kastanienbaum, responded to this review

Dear K1W1China Thank you very much for taking time to write us your feedback. We are glad to hear that you enjoyed lunch at our Hotel. In Winter the view is still breathtaking and with snow even romantic. So maybe we can welcome you again in Winter time. Best regards from lake Lucerne

Roswell, Georgia
Reviewed 30 September 2016

If you know your way around Lucerne area, this hotel is a great alternative to staying in the Altstadt. Definitely go for a room with balcony overlooking the lake - balconies are spacious and private, and the rooms are comfortable if a little worn. The bus stop is right at the door, and there is a boat stop as well,...

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Helpful?
Thank wheelsupatl
HotelKastanienbaum, Guest Relations Manager at Seehotel Kastanienbaum, responded to this review

Dear wheelsupatl Thank you very much for your great feedback. We are glad to hear that you enjoyed your stay and are really looking forward to welcoming you again. Best regards from lake Lucerne.

West Chiltington, United Kingdom
Reviewed 23 September 2016 via mobile

Hotel location is outstanding, being beside the lake and looking at an excellent view. Hotel is about 15mins drive outside Lucerne city. We had a few issues however; Food was good quality but very overpriced, being up to £100 for a meal for two. This is probably due to the fact that being out of town they have a captive...

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Helpful?
Thank Paul M
HotelKastanienbaum, Guest Relations Manager at Seehotel Kastanienbaum, responded to this review

Dear Paul M Thank you for taking time to write us your feedback. Regarding the few issues in our hotel. The menue price is not due to the fact of not being directly in the city center. Most of the time the prices in the city center are even higher than outside the center. Switzerland itself is an expensive country,...

Jeddah, Saudi Arabia
Reviewed 15 September 2016 via mobile

😡😡😡😡😡 If you are traveling during summer, may , jun , jul , August and September , DONT stay at this hotel. No a/c and if you open the windows you gonna be inviting tons of mosquitos and insects to you room plus the hotel staff will not help in any way to prevent that or help you to sleep....

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1Thank dood2002
HotelKastanienbaum, Guest Relations Manager at Seehotel Kastanienbaum, responded to this review

Dear dood2002 Thank you for taking time to write us your feedback. Before travelling a Country it always helps to inform yourself about the country as well as the Hotel and its location. There is a bus station in front of the hotel and the bus takes you into the city center of Lucerne within 15 minutes. This is a...

Morges, Switzerland
Reviewed 23 August 2016

This hotel is in a wonderful location with amazing views. Our room was very comfortable with a lovely armchair, positioned to look out at the lake. A really lovely feature ! We had a small furnished balcony, perfectly adequate. Small bathroom with amazing toiletries. Good choices at breakfast, which you can enjoy on the outside terrace. Lovely choices in restaurant,...

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Helpful?
Thank Andrea B
HotelKastanienbaum, Guest Relations Manager at Seehotel Kastanienbaum, responded to this review

Dear Andrea B Thank you very much for taking time to give us your feedback. We are glad that you enjoyed your stay at our hotel and we are really looking forward to welcoming you again. Best regards from Switzerland

Ommeren
Reviewed 21 August 2016

We recently had to spend a night near Luzern and booked Kastanienbaum because of the location on the lake. The hotel is a bit older, but the location and the views are stunning. Upon arrival we received an upgrade to a slightly bigger room on the 5th floor (overlooking the parking at the back). The room was quiet and comfortable,...

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1Thank Rinse W
Reviewed 17 August 2016 via mobile

I stayed in this hotel for 4 nights with my wife and year old baby and 1 more couple friend .. Location and views from the lake view room are amazing and best you can get anywhere but then rooms are small and bit uncomfortable which could easily be let go cause of awesome views,.. But the behaviour of staff...

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Helpful?
Thank Bharat12345
HotelKastanienbaum, Public Relations Manager at Seehotel Kastanienbaum, responded to this review

Dear Bharat12345 Thank you for taking time to give us your feedback. We are sorry for your experience at our hotel because 99% of our guests feedback about the staff's friendliness is always very good. However, I did pass it on to the relevant departement. Best regards from lake Lucerne

Canterbury, United Kingdom
Reviewed 24 July 2016

Just back from a 10 day tour of Europe, taking in Heidelberg, Innsbruck, Lake Garda & Lucerne. From Calais, this was a 1600 mile trip. Every location we chose to stay at was fantastic, but Seehotel Kastanienbaum was just the perfect location for the final 3 nights. Not sure where to start, so here goes. The facilities at the hotel...

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1Thank nevleary
HotelKastanienbaum, Guest Relations Manager at Seehotel Kastanienbaum, responded to this review

Dear nevleary What an amazing feedback! Thank you very much indeed. Even your description of your trips were just amazing. You should apply at lucerne tourism ;-). Feedbacks like this are really motivating for our team, so thank you. We are looking forward to welcoming you soon again in Lucerne. Best regards from Switzerland

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to Seehotel Kastanienbaum, 15 minutes to Lucerne, beautifully situated on the Horwer peninsula. Relax, enjoy the panorama of the lake and the mountains and discover the numerous opportunities to explore our region. ... more   less 

Additional Information about Seehotel Kastanienbaum

Address: St. Niklausenstrasse 105, Kastanienbaum 6047, Switzerland (Formerly Kastanienbaum Swiss Quality Seehotel)
Region: Switzerland > Canton of Lucerne > Kastanienbaum
Price Range: $178 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Seehotel Kastanienbaum 4*
Number of rooms: 42
Reservation Options:
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Questions & Answers

Questions? Get answers from Seehotel Kastanienbaum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view is amaising”
 of 5 bubbles 894juliena, 10 Oct 2016 | Read review
“Get a lake view room with a balcony - otherwise stay in town.”
 of 5 bubbles wheelsupatl, 30 Sep 2016 | Read review
“I would always prefer a room overlooking the lake, on the higher floors.”
 of 5 bubbles RinseW, 21 Aug 2016 | Read review
“Opt for lake view”
 of 5 bubbles nevleary, 24 Jul 2016 | Read review
“pay the extra money for the lake front room or skip this hotel”
 of 5 bubbles Saffr1E, 27 Jul 2015 | Read review
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