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The Lodge at Big Bear Lake, a Holiday Inn Resort

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The Lodge at Big Bear Lake, a Holiday Inn Resort
The Lodge at Big Bear Lake, a Holiday Inn Resort
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512 Reviews from our TripAdvisor Community

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Showing 499: English reviews
California
Reviewed 22 January 2010

This hotel was ok. Beds are uncomfortable and service is fair. Nice location though. The restaurant was not so good..service was just ok. But the area was very nice and the price was good. I would let a friend know that this hotel is ok for the area. Get a room with a balcony for air and a fireplace.

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Helpful?
1Thank cisner
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear cisner: Thank you for your review. The staff at Northwoods Resort appreciates all feedback from guests who have stayed with us. We apologize that you did not find your bed to be comfortable ant that the service was just ok. Through these reviews online and our guest comment cards we are making strides to provide our guests with the...

woodland hills
Reviewed 17 January 2010

our stay was good. the 2 rooms were clean although the hallway was a bit musty smelling. room service and the food was good. location is great and there was plenty of free parking. overall it was better than i expected for the price

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Helpful?
1Thank sr3ent
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear davey59, We read your review and are very happy to know you enjoyed your time at the Northwoods Resort. We are pleased that the rooms were clean and you enjoyed the food and room service. Thank you for your wonderful comments about the resort. We hope to see you again very soon for your next stay in Big Bear...

san clemente, ca
Reviewed 16 January 2010

The coffee pot was a disappointment other than that it is just fine.

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Helpful?
Thank davey59
Phoenix
Reviewed 15 January 2010

Great location! Staff was helpful and gave us tips when skiing in the area. Room decor had a cabin feel. Free breakfast was included in our package at the restaurant. Also had discount tickets for ski rentals!

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Helpful?
Thank stejacks
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear Stejacks: We were delighted to hear that you had a wonderful stay with us at the Northwoods Resort. It was nice to hear the staff provided you with excellent service. They work exceptionally hard to provide a high standard of service. We are extremely pleased that you enjoy one our ski packages with breakfast. We look forward to seeing...

Los Angeles
Reviewed 14 January 2010

It started out bad, they put us in a very dirty room that hadnt been cleaned yet. Also when u called to make my reservations they said my room would include a balcony so i payed the extra money for the room but when we got there all the rooms with balconys had been taken. They in turn moved us...

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Helpful?
1Thank lrezendez
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear Irezendez: We read your review and are very happy to know you enjoyed your time at the Northwoods Resort even after the bad start. We apologize for you not getting the type of room that you reserved. We do our best to make sure all guests get the type of room that they reserved, we are happy to hear...

blane1519
Reviewed 14 January 2010

We stayed for one night with the Stay and Ski package, which we have told all of our friends about. It's a great deal. The room was spacious, and included nice touches like fireplace and refrigerator. The placement of the TV was strange though. If you were in bed you couldn't see it. It didn't bother us, we didn't need...

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Helpful?
Thank blane1519
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear blane1519: We were delighted to hear that you enjoyed one of our Ski Packages that Northwoods Resort offers. Unfortunately some guests are loud when they are in a hotel, we try to control the noise levels. We are pleased that enjoyed the location. We look forward to seeing you on your next trip to Big Bear Lake. Sincerely, Shari...

Los Angeles
Reviewed 13 January 2010

Worst stay at any hotel or motel that I ever had. I, my wife, and my 16 month old could not get any sleep until 2:30am. The walls are very thin and you hear everyone. The people above us where very loud jumping on and off the bed, yelling, playing loud music, and just being loud. I made several calls...

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Thank LetsTravelLA
San Diego, CA
Reviewed 12 January 2010

We were trying to figure out if this was our seventh or eighth time we've stayed at the Northwoods Resort. Obviously, we enjoy this resort as we know Big Bear offers many choices, and we continue to loyally return to the one that consistenly fulfills our needs and is a large factor in our vacation satisfaction. The vacation packages offered...

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Thank havin2muchfun
California Rancho Cucamonga
Reviewed 12 January 2010

Me and my new wife chose the North Woods per a refrence from family members me and my wife are in are early twenties and we have done everything from sea to land just have never stayed or played in snow so this place was perfect it is walking distant from an upscale village and we had a great view...

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Thank Robert2010
Newport Beach, CA
Reviewed 11 January 2010

Had a 2 night stay during the ski season, the room was clean, with a gas burning fireplace. The hotel staff was friendly and helpful. But did make the mistake of going to Stillwells. The hostess Kelly, folding silverware in the waiting area, told us she had 4 other groups in front of us, she confirmed those reservations by looking...

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Helpful?
Thank WineGeek_10

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Year round resort offering a variety of activities (from skiing to mountain biking); amenities include an outdoor heated pool, arcade, sauna and spa. ... more   less 

Additional Information about The Lodge at Big Bear Lake, a Holiday Inn Resort

Address: 40650 Village Dr, Big Bear Lake, CA 92315 (Formerly Northwoods Resort)
Region: United States > California > Big Bear Region > Big Bear Lake
Price Range: $148 - $536 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Lodge at Big Bear Lake, a Holiday Inn Resort 3.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Northwoods Resort Big Bear Lake
Northwoods Hotel Big Bear Lake
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Questions & Answers

Here's what travellers have asked, with answers from The Lodge at Big Bear Lake, a Holiday Inn Resort staff and other travellers.
8 questions
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SoCal
5 months ago
7 months ago
Newport Beach, California
9 months ago

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Questions? Get answers from The Lodge at Big Bear Lake, a Holiday Inn Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from the elevators and first floor”
 of 5 bubbles Mswtucker, 22 Jan 2017 | Read review
“lake front”
 of 5 bubbles superdave956, 14 Jan 2017 | Read review
“Get one near an elevator”
 of 5 bubbles magicmard, 9 Jan 2017 | Read review
“Room 216 has a balcony, and great view of the pool”
 of 5 bubbles IanHonestReviewer, 16 Dec 2016 | Read review
“Definitely not the first floor or the trash can view”
 of 5 bubbles WeL0ve2Travel007, 29 Nov 2016 | Read review
5 of 5