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The Lodge at Big Bear Lake, a Holiday Inn Resort

HolidayInn.comUS$93*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Lodge at Big Bear Lake, a Holiday Inn Resort
The Lodge at Big Bear Lake, a Holiday Inn Resort
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527 Reviews from our TripAdvisor Community

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There are newer reviews for The Lodge at Big Bear Lake, a Holiday Inn Resort
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Showing 512: English reviews
California
Reviewed 30 January 2010

We almost always stay at Northwoods Resort for the convience of eateries and shops, as well as the clean comfortable rooms. They do show some wear and tear, such as carpeting and comforters that really should be repaired or replaced one of these days. The pool and jacuzzi were nice and warm. Everyone was courteous, warm and friendly. An extra...

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Helpful?
1Thank Momofboyz
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear Momofboyz: We were delighted to hear that you had a wonderful stay with us at the Northwoods Resort. It was nice to hear the staff provided you with excellent service. They work exceptionally hard to provide a high standard of service. We are extremely pleased that you enjoy the location of the resort, the pool and the spa. We...

Southern California
Reviewed 29 January 2010

My family and I went Big Bear for a Thursday to Friday stay. We had plans to come a day earlier but cancelled that part due to weather. In all cases the reservationist may the process easy, clearly stated what we were changing and the "modified" total of the reservations. The reception when we arrived was easy and quick, we...

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Helpful?
Thank rv10flyer
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear rv10flyer: We read your review and are extremely pleased to know you enjoyed your time at the Northwoods Resort. It is nice to hear that the process of making and changing your reservation was easy. We had a lot of changes due to the extreme weather conditions and wanted to make them as easy as possible for our guests.Thank...

canyon lake ca
Reviewed 25 January 2010

biggest snow in 3 Decades at Big Bear Mountain and we thoroughly enjoyed being at Northwoods Resort in the heart of the Village. Comfortable and charming rooms. Girls loved the large bathroms and fireplace in front of the TV! Dad loved the sports bar, weight room and jacuzzi! Definately coming back.

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Helpful?
Thank canyonlakejba
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear Canyonlakejba: It is nice to hear that you had a wonderful stay with us at the Northwoods Resort. It was nice to hear the staff provided you with excellent service. They work exceptionally hard to provide a high standard of service. It was quite the snow storm. We are happy to hear that you enjoyed the amenities of the...

California
Reviewed 22 January 2010

This hotel was ok. Beds are uncomfortable and service is fair. Nice location though. The restaurant was not so good..service was just ok. But the area was very nice and the price was good. I would let a friend know that this hotel is ok for the area. Get a room with a balcony for air and a fireplace.

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Helpful?
1Thank cisner
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear cisner: Thank you for your review. The staff at Northwoods Resort appreciates all feedback from guests who have stayed with us. We apologize that you did not find your bed to be comfortable ant that the service was just ok. Through these reviews online and our guest comment cards we are making strides to provide our guests with the...

woodland hills
Reviewed 17 January 2010

our stay was good. the 2 rooms were clean although the hallway was a bit musty smelling. room service and the food was good. location is great and there was plenty of free parking. overall it was better than i expected for the price

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Helpful?
1Thank sr3ent
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear davey59, We read your review and are very happy to know you enjoyed your time at the Northwoods Resort. We are pleased that the rooms were clean and you enjoyed the food and room service. Thank you for your wonderful comments about the resort. We hope to see you again very soon for your next stay in Big Bear...

san clemente, ca
Reviewed 16 January 2010

The coffee pot was a disappointment other than that it is just fine.

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Helpful?
Thank davey59
Phoenix
Reviewed 15 January 2010

Great location! Staff was helpful and gave us tips when skiing in the area. Room decor had a cabin feel. Free breakfast was included in our package at the restaurant. Also had discount tickets for ski rentals!

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Helpful?
Thank stejacks
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear Stejacks: We were delighted to hear that you had a wonderful stay with us at the Northwoods Resort. It was nice to hear the staff provided you with excellent service. They work exceptionally hard to provide a high standard of service. We are extremely pleased that you enjoy one our ski packages with breakfast. We look forward to seeing...

Los Angeles
Reviewed 14 January 2010

It started out bad, they put us in a very dirty room that hadnt been cleaned yet. Also when u called to make my reservations they said my room would include a balcony so i payed the extra money for the room but when we got there all the rooms with balconys had been taken. They in turn moved us...

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Helpful?
1Thank lrezendez
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear Irezendez: We read your review and are very happy to know you enjoyed your time at the Northwoods Resort even after the bad start. We apologize for you not getting the type of room that you reserved. We do our best to make sure all guests get the type of room that they reserved, we are happy to hear...

blane1519
Reviewed 14 January 2010

We stayed for one night with the Stay and Ski package, which we have told all of our friends about. It's a great deal. The room was spacious, and included nice touches like fireplace and refrigerator. The placement of the TV was strange though. If you were in bed you couldn't see it. It didn't bother us, we didn't need...

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Helpful?
Thank blane1519
sharibritt, Rooms Division Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear blane1519: We were delighted to hear that you enjoyed one of our Ski Packages that Northwoods Resort offers. Unfortunately some guests are loud when they are in a hotel, we try to control the noise levels. We are pleased that enjoyed the location. We look forward to seeing you on your next trip to Big Bear Lake. Sincerely, Shari...

Los Angeles
Reviewed 13 January 2010

Worst stay at any hotel or motel that I ever had. I, my wife, and my 16 month old could not get any sleep until 2:30am. The walls are very thin and you hear everyone. The people above us where very loud jumping on and off the bed, yelling, playing loud music, and just being loud. I made several calls...

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Helpful?
Thank LetsTravelLA

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Year round resort offering a variety of activities (from skiing to mountain biking); amenities include an outdoor heated pool, arcade, sauna and spa. ... more   less 

Additional Information about The Lodge at Big Bear Lake, a Holiday Inn Resort

Address: 40650 Village Dr, Big Bear Lake, CA 92315 (Formerly Northwoods Resort)
Region: United States > California > Big Bear Region > Big Bear Lake
Price Range: $132 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Lodge at Big Bear Lake, a Holiday Inn Resort 3.5*
Number of rooms: 148
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Also Known As:
Northwoods Resort Big Bear Lake
Northwoods Hotel Big Bear Lake
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Questions & Answers

Here's what travellers have asked, with answers from The Lodge at Big Bear Lake, a Holiday Inn Resort staff and other travellers.
8 questions
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SoCal
8 months ago
10 months ago
Newport Beach, California
over a year ago

See all questions (8)

Questions? Get answers from The Lodge at Big Bear Lake, a Holiday Inn Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Believe all rooms are quite, Plenty of free parking”
tedkop, 12 May 2017 | Read review
“The entire fourth floor, even though they may seem nice, do not have balconies.”
gregt720, 11 Apr 2017 | Read review
“Ground Floor Patio Rooms give easy access for pet stays.”
SoCalDisneyPrincess, 10 Apr 2017 | Read review
“Top floor rooms are suites”
AlbertoMay, 11 Mar 2017 | Read review
“stay away from the elevators and first floor”
Mswtucker, 22 Jan 2017 | Read review
5 of 5
HolidayInn.com
US$93* /night
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TripAdvisorUS$93
HotelQuicklyUS$118
Hotwire.comUS$93
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Prices are for 1 room, 2 adults
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