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About
#4 of 13 in Big Bear Lake
Location
Cleanliness
Service
Value
The spirit of the mountains is calling you to our resort at the scenic Big Bear Lake. Nestled in the San Bernardino Mountains, surrounded by giant pines our breathtaking resort expresses a chic, yet rustic charm that conveys serenity. Beautiful guestrooms and private cabins feature warm Western design, fire places and modern lifestyle amenities. Designed with rich wood accents and warm interiors, our mountain accommodations are an oasis of alpine elegance.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Complimentary Instant Coffee
Bicycle rental
Boating
Pets Allowed ( Dog / Pet Friendly )
Car hire
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Fence around pool
Complimentary tea
Vending machine
Canoeing
Hiking
Horseback riding
Mini golf
Ski rentals
Ski school
Skiing
Bicycle tours
Bowling offsite
Fishing
Table tennis
Walking tours
Waterslide
Board games / puzzles
Taxi service
BBQ facilities
Non-smoking hotel
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
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Room features
Fireplace
Housekeeping
Interconnected rooms available
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Spanish, German
Hotel links
Location
Full view
79Somewhat walkable
Grade: 79 out of 100
10Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Contact
40472 Big Bear Blvd, Big Bear Lake, CA 92315
Getting there
Rental CarsSee all Big Bear Lake car hire
531Reviews13Q+A100Room tips
Reviews
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Most Recent
Cabin #10 needs a new floor. The carpet was filthy. Ths studio lacked comfortable seating to enjoy the fireplace and the TV. The lock to this room was unsafe. There was a hot tub in this unit with room for 1. I’d consider removing this tub to make room for comfortable chairs, This place has lots of potential but requires some TLC and attention to details. Owners should stay in the room to know this for themselves.
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Date of stay: May 2022Trip type: Travelled
1 Helpful vote
Helpful
Response from Big Bear Frontier, Other at Big Bear Frontier
Responded May 6, 2022
Thank you for your review and feedback. We sincerely apologize for any inconveniences you may have experienced during your stay with us. Big Bear Frontier is currently undergoing complete upgrades to the entire property that is set to be finished by the end of 2022. Which includes all new amenities, furniture, bedding, flooring, etc. We have also made our management team aware of your concerns about the lock on the room We hope you will give us another try in the future to try out our newly upgraded rooms and cabins once they are complete.
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Stayed for 4 nights in a 1-bedroom cabin with the whirlpool. I was unsure what to expect given some of the critical reviews, but we are 100% happy and will definitely book again when we return one day. The cabin was spacious, clean, and well-stocked with all kitchen necessities for our family of 5. The whirlpool was a great treat, especially after being out in the snow. The location could not have been better, either. It really felt like everything was just minutes away--the village, the slopes, the zoo, etc! This is not the Four Seasons, but it IS a great family getaway that's comfortable, practical, and perfectly positions you to enjoy Big Bear.
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Date of stay: March 2022
Location
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Big Bear Frontier, Other at Big Bear Frontier
Responded Apr. 18, 2022
Thank you for your glowing review! We are so pleased to hear that you enjoyed your stay at the Frontier and were able to take advantage of the convenience to all things Big Bear. We hope to welcome you back again very soon!
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This is our 2nd time staying at the Frontier and enjoyed the cabin. I love that the cabins are dog friendly as we wanted to come up for an overnight to have the pack play in the snow. Cabin 10 was nice and roomy and fits 2 people comfortably. My reason for the 4 vs 5 star is that the cabin did have a weird smell, not a dog smell but like a dirty person smell, however not a deal breaker since we had dogs in the cabin and it wasn't over whelming I just have a sensitive sense of smell, I would recommend using an ozone treatment for the cabin. I'm looking forward to booking the 3bdrm cabin in the future and bringing some friends along for a fun Big Bear stay. All the staff were friendly and polite. In fact I've already recommended this lodge to a few of our huksy friends.
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Date of stay: March 2022Trip type: Travelled
Helpful
Response from Big Bear Frontier, Other at Big Bear Frontier
Responded Apr. 18, 2022
Thank you for your review and feedback. Due to the age of our property, it could be the reason for the smell you experienced. We are currently undergoing upgrades at the Frontier that are set to be finished by the end of this year. We hope to welcome you back again to experience our upgraded cabins and lodge rooms!
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The staff was nice, friendly and helpful. The view was beautiful and grilling areas clean. Property kept nice and clean all around. Bed was comfy. Area in general was breath taking. Had wonderful time. Mother kept it interesting with lots of good and cold weather.
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Date of stay: February 2022Trip type: Travelled
Room Tip: Take trolly and make sure you keep snow chains in your trunk.
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Helpful
Response from Big Bear Frontier, Other at Big Bear Frontier
Responded Apr. 18, 2022
Thank you for your glowing review! We are so happy to hear that you enjoyed your stay at the Frontier and we hope to welcome you back again very soon.
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We are grateful for the great communication and service Asst. Mgr. D. Tolbert and the front desk staff (Debbie) gave us. I was hospitalized and unable to make our reservation that weekend. They relieved our stress and took good care of us. Unheard of these days. We appreciate that hospitality so much. Thank you.
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Date of stay: February 2022Trip type: Travelled
1 Helpful vote
Helpful
Response from Big Bear Frontier, Other at Big Bear Frontier
Responded Apr. 18, 2022
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with our staff. We hope you are able to come visit us soon!
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+1
look no further! if you are heading to big bear, big bear frontier is the place to stay. affordable, clean, best location and very nice staff. They have a heated pool and jacuzzi. Their kitchen is complete with all that you need and it even comes with a free dishwashing soap and sponge I will definitely go back to big bear frontier.
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Date of stay: February 2022Trip type: Travelled
Helpful
Response from Big Bear Frontier, Other at Big Bear Frontier
Responded Apr. 18, 2022
Thank you for your glowing review! We are so pleased to hear that you enjoyed your stay at the Frontier and we hope to welcome you back again very soon.
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+1
We have stayed at the Frontier Lodge since 2017. This was the worse experience ever. The cabin we wanted was set for remodel so we were unable to book it. It took a week to find out why we couldn't get the cabin and the other lodge was full up by then, so we took another cabin #13 next to the swimming pool on the other side of the street. We were surprised to find a Tree Trunk stick out of the front mud room. At first we thought this was unique and were okay with it. But as the winds picked up we found the noise of the floor and ceiling creeking like an old wooden boat we were somewhat disturbed. The price for each night was DOUBLE what we have normally paid - total 314.XX a night. But this was the WEEK BEFORE XMAS. And we left on Dec 23rd. There was no maid service - we went to the desk to get our own towels, The bathroom fan does not work. And on the first day when we loaded the Refrigerator - a unique Electric Stove Top / Kitchen Sink/Refrigerator Combo- we woke up the next day to find all our food at frozen solid so much of it was thrown away (Veggies/Defrost meats/Eggs). The Jacuzzi was open until 10PM but when we arrived at 930PM the custodian had already locked it. So disappointed. The appliances should have been checked prior to our arrival. Kimble at the front desk was very pleasant but not there the next day. This room should have been at a huge discount.…
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Date of stay: December 2021
Value
Cleanliness
Service
Room Tip: Do not take cabin 13
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1 Helpful vote
Helpful
Response from Big Bear Frontier, Other at Big Bear Frontier
Responded Jan. 10, 2022
Thank you for being our guest and providing feedback regarding your recent visit to Big Bear Frontier. We would like to apologize for the multiple inconveniences you encountered during your stay. Our goal is for each guest to enjoy their entire experience so they can’t wait to come back, and unfortunately, this was not your experience with us. Cabin thirteen is one of our most popular cabins due to its uniqueness, however, we agree, it can be noisy on a windy night. We are currently in the process of redesigning the cabin to avoid this issue in the future. We apologize that your sleep was disturbed. We also apologize for our lack of communication regarding demand pricing during peak season, limited housekeeping service pursuant to CDC guidelines, and our pool/hot tub hours; and the inoperable bathroom fan and lack of temperature control in the in-room refrigerator. We would like the opportunity to speak with you and offer a return visit in one of our refreshed rooms to give you a sneak peek of the enhanced quality and comfort of our accommodations at Big Bear Frontier. Please call the lodge directly at (909) 866-5888 and ask for David Tolbert, Interim General Manager, or email David directly at david.tolbert@bigbearfrontier.com. Again, we apologize and look forward to the opportunity to make your next stay the best yet!
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We booked a 3 bedroom cabin and thoroughly enjoyed our stay. Our family is from Hawaii and planned a vacation to Cali for Disney and Universal ...we added a brief stay at Big Bear and plan to come back and stay at Big Bear Frontier even longer next time. On this trip, we stayed at a few Marriott Hotels in L.A., Anaheim and San Bernadino and this place was our favorite. Walking into the Lobby was like walking into a Hallmark movie, it was rustic and beautifully decorated for the occasion. Check in was quick and easy, Thank you. Our Cabin was equally rustic, clean and well equipped for our large family. We started a fire pretty quick as it was cold for us, the heater in the cabin helped warm us up too. It snowed before we got there, so our kids started playing in the snow than ended up on the basketball court, where they enjoyed a few games of horse. We enjoyed the heated pool, it was 20 degrees outside, but short walk to cabin was convenient. Our family went to the Alpine slide for tubing, it was just a few minutes down the road from Cabin. Village is just a few minutes up the road for shopping and dining. Great location. This is my first TripAdvisor review, I’ve never been motivated to write a review until now and we are frequent travelers. Thank you for a memorable stay, we had a great experience and will be back again.…
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Date of stay: December 2021Trip type: Travelled
Helpful
Response from Big Bear Frontier, Other at Big Bear Frontier
Responded Jan. 3, 2022
Thank you for your glowing review! We are so glad to hear you enjoyed your stay with us. We hope to welcome you back very soon!
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The Big Bear Frontier had a rustic vibe that was quite enjoyable. I had a room in the hotel section instead of a cabin, and it was quite comfortable. There is no air conditioning but my room had a ceiling fan as well as an oscillating fan so it was cool enough, although I had to keep a window open. There is an in-room fireplace, which I obviously didn't need in August but which would be fun to have in the winter. The room had a table with two chairs but I would have liked to have had a more comfortable chair to sit in to read or watch TV. The tub/shower was badly cracked on the bottom and the faucet on the sink was loose and sloppy, making it a bit hard to adjust the water temperature. Perhaps management could pay a little more attention to these details but my one night stay was fine overall. Like most hotels in the area, the price was much higher on the weekend.…
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Date of stay: August 2021
Location
Cleanliness
Service
1 Helpful vote
Helpful
Response from Big Bear Frontier, Other at Big Bear Frontier
Responded Sep. 2, 2021
Thank you for your review and feedback. We are happy to hear you had a nice stay with us! We will inform management of your concerns and suggestions. We hope to welcome you back in the future!
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My family first tried Frontier Resorts about 8 years ago on the recommendation of a friend. We have been coming her every summer since then and always stay in the same cabin. It's true it needs a face lift.....If you want luxury don't stay here. But it's quiet, and staring out at the lake from our porch helps us to de stress. It is comfortable, has a tiny kitchenette if you want to eat some meals in and has a pool and hot tub at the clubhouse. The property is beautiful, making you feel like you are in the woods. Plus it's pet friendly and close to the Village, a great park, hiking and a family fun center.
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Date of stay: August 2021
Value
Location
Service
Room Tip: Request a cabin by the lake. Pet friendly, prepare to see some cute dogs.
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Helpful
Response from Big Bear Frontier, Other at Big Bear Frontier
Responded Aug. 27, 2021
Thank you for the great review! We're so happy to hear that you've enjoyed the Frontier year after year. We hope to welcome you back very soon!
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PRICE RANGE
US$121 - US$237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
big bear frontier cabins hotel big bear lake, big bear frontier cabins and hotel, big bear frontier hotel, big bear frontier lake, big bear frontier lodge
LOCATION
United StatesCaliforniaBig Bear RegionBig Bear Lake
NUMBER OF ROOMS
57
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Claim Your Listing Frequently Asked Questions about Big Bear Frontier
Which popular attractions are close to Big Bear Frontier?
Nearby attractions include Alpine Slide at Magic Mountain (0.5 km), Bowling Barn (0.3 km), and Big Bear Funplex (0.4 km).
What are some of the property amenities at Big Bear Frontier?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Big Bear Frontier?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Big Bear Frontier?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
What are some restaurants close to Big Bear Frontier?
Conveniently located restaurants include Sweet Basil Bistro, Local Tropicali, and The old german deli.
Are there opportunities to exercise at Big Bear Frontier?
Yes, guests have access to a pool during their stay.
Are pets allowed at Big Bear Frontier?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Big Bear Frontier?
The staff speaks multiple languages, including English, Spanish, and German.
Does Big Bear Frontier have any great views?
Yes, guests often enjoy the lake view available here.