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    Grand Mercure The Hills Lodge

    1 Salisbury Rd, Castle Hill, The Hills Shire, New South Wales 2154, Australia
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    2017-12-31 2018-01-01
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    US$229
    US$229
    US$229
    Traveller (66)
    Room & Suite (450)
    Dining (19)
    Overview
    • Excellent48%
    • Very good42%
    • Average8%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “heated pool” (5 reviews)
    “room service” (17 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    4.5 Star Hotel
    All hotel details
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    Rooms
    Dec 31Jan 1
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (520)
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    191 - 195 of 515 reviews

    Reviewed 7 March 2015 via mobile

    We had our wedding at this fabulous venue on the 8th March 2014 and just stayed again on the 7th March 2015 for our 1 year anniversary . I would like to thank Christine (our wedding organiser) and the fabulous staff at The Hills lodge...More

    1  Thank Steve G
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 8 March 2015

    Dear Steve - thank you for acknowledging Kristine and for returning on your anniversary. We hope to welcome you for many years to come. Kind regards Malcolm Mathie - General Manager

    Reviewed 5 March 2015

    I was down in Sydney for a conference, that we had at the lodge. I stayed one night there in a twin room. The room was lovely and spacious. The lodge has a lovely ambience. I ate all my meals there and the food was...More

    1  Thank wendy004
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 8 March 2015

    Dear Wendy - thank you for your kind words, we hope you conference here again soon. We look forward to it. Kind regards Malcolm Mathie - General Manager

    Reviewed 4 March 2015

    More

    Review collected in partnership with Accorhotels.com
    Thank TravelQueenJean
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 8 March 2015

    More

    Reviewed 2 March 2015

    Very happy with our recent stay in this hotel !! The room was very comfortable & clean & the food in the restaurant of a very high standard.Both the reception & restaurant staff were polite & friendly.My husband & I were down for 4 nights...More

    1  Thank June M
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 8 March 2015

    Dear Guest - thank you for your positive review and comments. We hope to welcome you again soon. Kind regards Malcolm Mathie - General Manager

    Reviewed 21 February 2015 via mobile

    I visited the hills lodge for a night away with a friend. It is an absolutely stunning Hotel. The grounds are beautifully kept and inviting. Our room was faultless! Unfortunately the staff on the front desk both on arrival and check out were horribly rude,...More

    Thank jhnolan
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 22 February 2015

    Dear Mrs Nolan - thank you for taking the time to review your experience. I sincerely apologise about the unusually poor experience at Front desk. As discussed over the phone I welcome the additional feedback and look forward talking again shortly. Thank you for your...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Room Service
    • Banquet Room
    • Dry Cleaning
    • Laundry Service
    • Conference Facilities
    • Business Centre with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    Details
    • Price range
    • US$120 - US$207 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 97
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, getaroom.com, Hotwire, Travelocity, Cancelon, HotelQuickly and TripOnline SA so you can book your Grand Mercure The Hills Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • New South Wales >
    • Greater Sydney >
    • The Hills Shire >
    • Castle Hill
    Add Photo Photos
    Traveller (66)
    Room & Suite (450)
    Dining (19)
    Pool & Beach (12)
    Hotel & Grounds (76)
    Business Centre & Event Rooms (8)
    Bathroom (4)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Joe J
    6 September 2016|
    AnswerShow all 2 answers
    Response from becnjo | Reviewed this property |
    never have eaten many many times and never aproblem
    0
    Votes
    MalcolmWhitfield
    21 August 2016|
    AnswerShow all 9 answers
    Response from Louise S | Reviewed this property |
    As good as this hotel is, it is miles away from Sydney - 30 minutes drive with no traffic and 1.5 hours peak hour. If your are Accorplus member the pick of the hotels is Pullman grand quay. A bit pricey but best location... More
    0
    Votes
    lippy963
    21 April 2016|
    AnswerShow all 7 answers
    Response from becnjo | Reviewed this property |
    yes it does to all levels and carpark
    0
    Votes
    Room Tips
    "Rooms away from the main road."
    Read review
    "If you are staying on a Sunday...forget the Day Spa."
    Read review
    "rooms downstairs near day spa very quiet despite hotel being very busy"
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    "Opt for a Pool View room"
    Read review
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