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2017-12-24 2017-12-25
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    Grand Mercure The Hills Lodge

    1 Salisbury Rd, Castle Hill, The Hills Shire, New South Wales 2154, Australia
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    2017-12-24 2017-12-25
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    US$118
    US$118
    US$118
    Traveller (64)
    Room & Suite (450)
    Dining (19)
    Overview
    • Excellent48%
    • Very good42%
    • Average8%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “heated pool” (5 reviews)
    “room service” (17 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    4.5 Star Hotel
    All hotel details
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (519)
    There are newer reviews for Grand Mercure The Hills Lodge
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    201 - 205 of 514 reviews

    Reviewed 20 January 2015 via mobile

    Mercure hotels can be hit or miss sometimes over the top and pricy but generally they are good value. The Hills as it is locally known is no exception. Nice large rooms, friendly service and reasonable pricing. I usually stay in Sydney proper when I...More

    1  Thank Carl K
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 30 January 2015

    Dear Carl - thank you for taking the time to review our hotel and for the positive feedback. I am glad we are we are you choice in the hills. Kind regards Malcolm Mathie - General Manager

    Reviewed 6 January 2015

    We only had the one night here, but found it very comfortable and clean. We only had breakfast in the dinning room, it was a good buffet, with friendly and efficient staff. We were able to order our eggs the way we wanted, we just...More

    1  Thank Shirley274
    Response from MMGM9680, Manager at Grand Mercure The Hills LodgeResponded 30 January 2015

    Dear Shirley - thank you for the review and positive comments. We hope to welcome you back soon. Kind regards Malcolm Mathie - General Manager

    Reviewed 1 January 2015

    We had a pleasant stay. Our room was quiet on the carpark side of the building. The reception staff were pleasant and helpful. My son enjoyed a swim in the 20m pool which was a bonus. Would stay here again, near the M 7 motor...More

    Thank Chris I
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 15 January 2015

    Dear Chris - thank you for the positive review. Yes the proximity to the M7 has been very powerful for our business and does connect us better to outer Sydney. We hope to welcome you again soon. Kind regards Malcolm Mathie - General Manager

    Reviewed 31 December 2014

    The property needs to be maintained a bit better. The bed is rather small and rooms are a bit outdated. Breakfast selection is very limited and finishes very early in the morning. There are better properties to stay at around the area.More

    Thank nate_wt
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 15 January 2015

    Dear Guest - thank you for taking the time to review our hotel. I apologise we did not deliver in all areas. In regards to the sleep quality we are in the process of a bedding upgrade to a 5 star pillowtop bed which I...More

    Reviewed 29 December 2014

    My family and I have stayed at this lovely hotel on several occasions in the past year. My son swims at SOPAC fairly regularly so it is good alternative accommodation to what you can find in the vicinity of the Olympic Park-and so much nicer/better...More

    2  Thank meltravel2014
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 14 January 2015

    Dear Mel - thank you for your kind words. We hope to continue being your preferred hotel and look forward to welcoming you again soon. Kind regards Malcolm Mathie - General Manager

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Room Service
    • Banquet Room
    • Dry Cleaning
    • Laundry Service
    • Conference Facilities
    • Business Centre with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    Details
    • Price range
    • US$121 - US$207 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 97
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, getaroom.com, Travelocity, Cancelon, HotelQuickly and TripOnline SA so you can book your Grand Mercure The Hills Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • New South Wales >
    • Greater Sydney >
    • The Hills Shire >
    • Castle Hill
    Add Photo Photos
    Traveller (64)
    Room & Suite (450)
    Dining (19)
    Pool & Beach (12)
    Hotel & Grounds (74)
    Business Centre & Event Rooms (8)
    Bathroom (4)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Joe J
    6 September 2016|
    AnswerShow all 2 answers
    Response from becnjo | Reviewed this property |
    never have eaten many many times and never aproblem
    0
    Votes
    MalcolmWhitfield
    21 August 2016|
    AnswerShow all 9 answers
    Response from Louise S | Reviewed this property |
    As good as this hotel is, it is miles away from Sydney - 30 minutes drive with no traffic and 1.5 hours peak hour. If your are Accorplus member the pick of the hotels is Pullman grand quay. A bit pricey but best location... More
    0
    Votes
    lippy963
    21 April 2016|
    AnswerShow all 7 answers
    Response from becnjo | Reviewed this property |
    yes it does to all levels and carpark
    0
    Votes
    Room Tips
    "Rooms away from the main road."
    Read review
    "If you are staying on a Sunday...forget the Day Spa."
    Read review
    "rooms downstairs near day spa very quiet despite hotel being very busy"
    Read review
    "Opt for a Pool View room"
    Read review
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