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Burvale Hotel

Traveller (11)
Room & Suite (9)
About
Location
Cleanliness
Service
Value
Nestled in Melbourne's eastern suburbs, the Burvale Hotel is a short 6 minute drive to Forest Hill Chase Shopping Centre, and only 10 minutes to Deakin University's Burwood Campus. We offer an array of facilities and entertainment areas for everyone to enjoy. Our accommodation rooms are perfectly equipped for long and short stays. Guests are welcome to dine in our bistro for lunch and dinner, while our Brew Bar is the perfect spot for a quick drink, a catch-up with friends or to enjoy live acts and bands. Our friendly staff are committed to providing a professional standard of service to ensure your stay is a pleasant one, so be sure to come by any time!
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Property amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Business
HOTEL CLASS
151Reviews
22Photos
1Q+A
10Room tips
Traveller rating
  • 25
  • 51
  • 44
  • 15
  • 16
Time of year
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  • English
Popular mentions
We arrived at 9pm. There are no lights to show the hotel entrance, its only trial and error. Reception was closed at 5pm, and we had to search the building for a manager. The gaming room was the only area containing humans, we eventually tracked a manager down in a small office.
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Response from Jai C, General Manager at Burvale Hotel
Responded Dec. 3, 2018
Dear Peter, Thank you for taking the time to write a review and bringing these issues to my attention. Our reception hours are approximately 10am to 7pm although guests can check in to the hotel any time up until 5am in the morning via the gaming room. Outside of these hours there is a sign directing guests to the adjacent gaming room for accomodation matters. The hotel rooms were renovated in late 2016 although in your room 'room 2' the walk-in wardrobe was not renovated of which I feel you may be getting the 1970s vibe. I've checked the air-conditioner in your room and had it on the quiet mode for approximately 10 minutes time and could not find a fault however I will have our contractors look at it to see if it needs a service. I sincerely apologise for our breakfast chef being late that day but our food preparation staff are trained in food safety and food handling and unfortunately the manager on duty was not authorised or qualified to serve food to the public especially in our large kitchen with commercial equipment. The chef has been reprimanded for his punctuality. I am very sorry that you did not have a pleasurable experience staying with us and I do wish you the best for the future. If you do happen to decide to return please make yourself know to me so I can apologise in person. Kind Regards Jai C Venue Manager
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Coming in on a Monday to try the 10 dollar pot and Parma deal. The Parma was good quality but rather small in size while the chip portion were small they were well cooked. Would have been nice if there was salad on the side though. Staff were nice.
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I am a regular client and do have some issues with the rooms and servicing. I have owned and operated two motels in my time so you will understand my being some what pedantic.ROOM; reading light needed over desk; SERVICING of ROOM; floors aren't vacuumed every day, Glasses, etc,
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Review collected in partnership with this hotel
We love staying here, great meals & good value for money.The only bad thing I can say is the queen bed in the family rooms are hard and very uncomfortable. Maybe need a good mattress topper. Apart from that, it's great...
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Review collected in partnership with this hotel
Very friendly staff on arrival. The rooms need renovations. Shower too old to clean. Blind was broken as was lamp. Was a friend's birthday in the night club. Excellent staff and aymosphere. Fine for the price and beats walking home!
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Review collected in partnership with this hotel
Previous
Album Categories
All photosTravellerRoom & Suite
tea and coffee facilities, bar fridge in room
sofa in lounge area
decent enough bed and linen
best view of the bathroom, otherwise it is old and stale but cleanish
Photo provided by managementBurvale Hotel
Guest Room
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12
phone number
tel:0398479900
0 votes
Show all answers
"Find a better hotel"
"Ask for rooms 1-10 as you will get the lovely morning sun"
"I didn't stay in a room"
"Very average"
"they all seem the same"
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12
PRICE RANGE
US$71 - US$90 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaVictoriaGreater MelbourneWhitehorseNunawading
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