Hotel was clean and updated. Room was comfortable clean and updated, we stayed in a king suite it was very comfortable, however it seemed the heat in the bedroom wasn't working very well. It didn't effect our stay as we like it cool in our room to sleep anyways. Minutes away from Blue Water Bridge crossing. Staff was friendly, we will definitely stay here again
We only stayed for one evening but our experience was great. Front desk staff was friendly, check in and out was fast. The bar / lounge was nice for a late night drink and appetizer. We didn't get a chance to use it but the pool area looked very nice too. I also really appreciate hotels that allow pets as we have a very senior dog and we don't like leaving him at a kennel if it's just for one or two nights away.
excellent service at this hotel. the customer service was very friendly and knowledgeable. the restaurant has good food and a good variety of spirits, beer, draft. charging dinner to the room was easy and smooth.
Booked my room directly with the hotel and every experience with the front desk was done professionally and friendly. Room was exceptionally clean. Overall it was a great hotel/experience. Very close to the border and made taking a day trip in Michigan very convenient.
Best Western is always a good place to stay. Staff are exceptional, willing to offer help if needed. Beds are very comfortable and great pillows. A good hot cooked breakfast included with very good service. The restaurant is excellent. If you are a gambler the casino is a short drive or walk. Would recommend a stay here.
Rooms, service and location were very good. The hotel has lots of parking I found the bed and pillows to soft for my liking The one thing this hotel lacks is an indoor swimming pool for off season use
Wonderful place to visit, especially during the week as we pretty much had the pool to ourselves! We two sisters value our time to visit, eat out and enjoy the quiet, clean and happy place this offers. This is an annual treat we give ourselves. Just love all the staff and the great restaurant offerings and the included continental breakfast. Just awesome!! Go ahead.....make your reservations for a wonderful time away from your usual scene!!
Location – very good – close to USA border crossing Hotel – older well maintained 2 story hotel, B&B Tap & Grill on site – with restricted hours, Front desk staff not very friendly, appeared to be all business no small talk, Room – large, clean and everything worked well, Furniture and rugs were in good shape, AC did not appear to work well – difficult to get to lower temperature Internet – below average – 5 mbps down, 2 mbps up (2.4 Ghz) Breakfast – no breakfast provided on weekends , only Monday to Friday ??? We had to have breakfast in the onsite restaurant !! In my many years of staying at Best Western Hotels, this is the first time the hotel has not included breakfast with my stay – very CHEAP ! Diamond Rewards Member – not recognized by hotel staff at check-in !! Summary – based on the fact the hotel staff do not make you feel welcome and the lack of a breakfast not included with your stay and given that I paid just over $170 for the night – I WILL NOT STAY HERE AGAIN !!…
I am a care taker for my mother and had not had a break in over a year and a half. The stay was wonderful. The pillows, mattress, towels and shower were all cosy. I hope to come again and stay a little longer
Took a solo motorcycle trip and stayed at the Best Western Guildwood Inn. I very much enjoyed the outdoor pool and relaxed with a few sun rays. Went to my room and showered and ordered from Skip the dishes and had a relaxed evening to myself watching TV which I don't do very often. Bed was super comfy. I definitely recommend.