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Hallmark Hotel Cambridge

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Hallmark Hotel Cambridge
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1,350 Reviews from our TripAdvisor Community

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Showing 1,331: English reviews
Plymouth, United Kingdom
Reviewed 5 September 2015

Have stayed at a few Golf hotels before, which I have reservations about, but this one is different. The room was beautiful, clean, tidy, with the biggest bed I've ever had for a single room. A good sized wardrobe, containing an ironing board & iron, (not as this traveller used it!) & plenty of drawer space. The bathroom had a...

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Helpful?
3Thank pat D
Friell, General Manager at Hallmark Hotel Cambridge, responded to this review

Dear Pat, Thank you very much for your lovely review, I will certainly share this with my team. I was delighted to read that you had an enjoyable stay and I am pleased to report that the issue with our lift has since be rectified but, I do apologise for the inconvenience this caused to you. Kind Regards, Stuart Friell...

Felixstowe, United Kingdom
Reviewed 2 September 2015

Booked at the last minute for a 2 night break, despite some mixed reviews - easy to find and book-in, with plenty of secure parking. Had a business double, which was very nicely done, with the most enormous and comfy king size bed. Children had a standard twin, which was not to the same standard, but acceptable. Restaurant was great,...

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Helpful?
Thank Colin B
Friell, General Manager at Hallmark Hotel Cambridge, responded to this review

Dear Colin, Thank you very much for your lovely review which I will share with my team. Kind Regards, Stuart Friell General Manager

Greater London, United Kingdom
Reviewed 31 August 2015

Arrived Friday midday for a celebratory anniversary weekend. We were shown to our 'upgraded' room at the end of a long corridor and then we had the first of our disasters. • After washing hands in the sink, it did not drain away. The ‘plug hole’ was not working leaving the sink full of dirty, soapy water. • Looking for...

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Helpful?
1Thank bandit279
Friell, General Manager at Hallmark Hotel Cambridge, responded to this review

Dear Bandit279, Thank you for your review. I am sorry that you did not enjoy your stay with us and reading in detail your review it is clear we made a number of errors which should and could have been avoided so an not to ruin your stay. I will certainly share your comments with my team and I am...

Reviewed 31 August 2015

spent 2 nights ion this hotel. Room very clean and comfortable large rooms. We ate in the hotel breakfast was excellent lots of choice very hot and top up all the time. Evening food was good also. Staff were all very friendly and helpful and enjoying their jobs not often seen now in some hotels. Perfect location to Cambridge bus...

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Helpful?
1Thank Ghjn
Friell, General Manager at Hallmark Hotel Cambridge, responded to this review

Dear Member, Thank you very much for you kind review, I was delighted to read that you had an enjoyable stay with us and I certainly look forward to welcoming you back soon. Kind Regards, Stuart Friell General Manager

London, United Kingdom
Reviewed 31 August 2015

Hotel felt more like a 3* than 4*. Booked an executive room. The furnishings were very tired. Wallpaper peeling, flies in light fittings and rusty old bath and sink. Cushions on the bed were also stained. Service slow at dinner and food ok at best.

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Helpful?
Thank Sarah M
Friell, General Manager at Hallmark Hotel Cambridge, responded to this review

Dear Member, thank you for your review I will certainly share your finding with my Head Housekeeper and I am sorry thst we were not aware of your dissatisfaction during your stay, I am sure more could have been undertaken to improve you experience with us. Kind Regards, Stuart Friell General Manager

Seaham
Reviewed 30 August 2015 via mobile

Me and my girlfriend spent the Friday and Saturday nights at the Menzies hotel and found it okay. Location-wise for visiting Cambridge it is fantastic, literally a 150m walk from the hotel to the bus stop which is very reasonably priced and takes you directly into the beautiful city centre. Facility wise the leisure facility is pretty much standard but...

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1Thank Adam Y
Friell, General Manager at Hallmark Hotel Cambridge, responded to this review

Dear Member, Thank you for your review. Your comments are shared with our team and I appreciate your feedback. Kind Regards, Stuart Friell General Manager

Birmingham, United Kingdom
Reviewed 30 August 2015

We booked a 'Sunday Saver' for £99 with dinner, a bottle of wine and breakfast included. We were on the way to Stanstead Airport the next day and this was a stop over. The parking was fantastic with a very large, roomy car park. Turns out that in the small print, the meal is up to the value of £23...

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1Thank Nortoner
Friell, General Manager at Hallmark Hotel Cambridge, responded to this review

Dear Member, Thank yo very much for your feedback. I am sorry your room had a noisy extract fan which after receiving your review my, maintenance team have addressed and I am only sorry that you did not make us aware of this when you checked as I am certain this would have quickly been rectified. The opening of the...

Cambridge, United Kingdom
Reviewed 24 August 2015 via mobile

Can not thank all the staff at the hotel. All very friendly,helpful and professional. We chose to hold our wedding here. Best choice ever. Great value for money. Every need catered for and on the spot changes were dealt with so efficiently without a batter of an eye. Hotel spectacular and extremely clean. Rooms large and very comfortable. Only thing...

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Helpful?
1Thank annette p
Friell, General Manager at Hallmark Hotel Cambridge, responded to this review

Dear Annette, Thank you very much for your lovely review. I will share your comments with all of my team. Kind Regards, Stuart Friell General Manager

Tampa, Florida
Reviewed 23 August 2015

We visited friends in Cambridge and stayed here as my son and I are golfers. Check-in process was easy, front desk staff were professional and helpful. Room was adequate size though refurbished. Noise level was low except on Saturday night. The hotel is comfortable but not luxurious. There is overflow parking at the side as well as the back of...

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Helpful?
Thank hsingh003
Friell, General Manager at Hallmark Hotel Cambridge, responded to this review

Dear Guest, Thank you for your recent review. I was pleased to read that you enjoyed your stay and I will share your comments with regards to our greens with my team. Kind Regards, Stuart Friell General Manager

Doncaster, United Kingdom
Reviewed 18 August 2015

This was booked as a birthday present for my wife, and was supposed to have been booked as 2 night bed & breakfast, with dinner on one night. When we arrived at 2pm to check in we were told that the room had not been readied for us, and would not be readied until 3pm. There was no offer of...

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Helpful?
Thank Scooby1955
Friell, General Manager at Hallmark Hotel Cambridge, responded to this review

Dear Scooby1955, Thank you for you review, clearly we let ourselves down on this occasion for which I am extremely sorry. I would like you to contact me directly as I would like to make amends for the shortcoming you experienced. I look forward to hearing from you. Kind Regards, Stuart Friell General Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf Course
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
HALLMARK HOTEL CAMBRIDGE Location Located right on the A14, just a mile from the M11 and 5 miles northeast from the heart of Cambridge, the Hallmark Hotel Cambridge has ample parking, a beautiful golf course, 136 comfy bedrooms, flexible meeting rooms and a lovely health club - it has absolutely everything you need for a successful business trip or relaxing short break in Cambridge. A hotel that has it all Free WiFi throughout. Located just 5 miles from Cambridge city centre Plenty of parking - complimentary when booking your stay direct with the hotel. £10 over night charge otherwise. 136 bedrooms including family bedrooms for up to 5 Brasserie, lounge and bar The Cambridgeshire Golf Course - 18-hole 2 tennis courts, indoor swimming pool, fitness suite and treatment rooms Sauna, steam-room, spa bath Ideal wedding venue for up to 180 guests 10 versatile meeting rooms for up to 200 delegates Sky Sports and BT Sport now available in the bar ... more   less 

Additional Information about Hallmark Hotel Cambridge

Address: | Cambridge, Bar Hill CB23 8EU, England (Formerly Cambridgeshire Moat House Hotel)
Region: United Kingdom > England > Cambridgeshire > Bar Hill
Price Range: $135 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Cambridge 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Menzies Cambridge Hotel And Golf Club
Menzies Hotel Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Cambridge staff and other travellers.
11 questions
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Questions? Get answers from Hallmark Hotel Cambridge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you pick a family room make clear how many in the room.”
 of 5 bubbles Reenapatel, 15 Feb 2017 | Read review
“We asked for a quiet room”
 of 5 bubbles jackiemagnus, 11 Feb 2017 | Read review
“216 was a nice family room”
 of 5 bubbles scravid, 7 Feb 2017 | Read review
“Rooms at the far end of the corridor...160 to 190 ....... Were very quiet and recently refurbished”
 of 5 bubbles 202JeffS, 25 Jan 2017 | Read review
“Ask for room away from spa as noisy when people leaving to go to their cars.”
 of 5 bubbles KLE2012, 17 Jan 2017 | Read review
5 of 5