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Holiday Inn Express & Suites Austin - Sunset Valley

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express & Suites Austin - Sunset Valley
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142 Reviews from our TripAdvisor Community

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Showing 140: English reviews
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benbrook, texas
Reviewed 4 days ago NEW

Walked into hotel lobby, not hello how are you, just "wait a minute" next no reservation, they had moved me to a different hotel, with telling me. girl behind counter very rude, guy named Patrick standing there, I asked for the manager and was told he did not now work weekends. when I asked who was in charge, no one...

Thank horseshoer
Stephenville, Texas
Reviewed 1 week ago via mobile

Our adult daughter and us stayed for 2 nights in a double queen room with a couch sleeper sofa. This was one of the best hotels we've stayed in. Rooms were large, very clean, beds super comfortable, roomy bathroom, great breakfast, and friendly staff. We were in Austin for a wedding so other family members were also staying there. The...

Thank PatandDaveM
About Hotel's Favourite Review
Dallas, Texas
Reviewed 1 week ago

I stayed in room 320 (guessing because it was quite full and I am a platinum member). It was handicap accessible. The room was probably one of the the largest I have stayed in, even had it's own doorbell and 2 heater / A.C. units. This hotel wasn't as updated as some of the other holiday inn expresses. I believe...

Thank Sarah K
Corpus Christi, Texas
Reviewed 13 March 2017

We had a group of people staying here. It was also full due to SXSW music festival. The staff was fantastic and rooms were very big and clean. The breakfast of eggs, bacon, sausage, cereal, and pancakes were a good start. Lots of shops and restaurants nearby.

Thank Rory E
Toronto, Canada
Reviewed 10 March 2017

Average hotel, location is ok. Breakfast is average. The only thing that wasn't average was the high price. The service was average and overall it's a convenient location and the place was not a dump.

Thank eugene438
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review

Dear eugene438, Thanks for going out of your way to write a review for us and also for staying at our property. I'm glad to know that our hotel worked for your trip. It's regretful though that we weren't able to make sure that you stay was extraordinary because you find our pricing higher than you've expected. While I wish...

Santa Clara, California
Reviewed 21 December 2016 via mobile

i stay here on business trips due to proximity to business. - just stayed 2 nights, checked in very late - very nice and supportive staff, moved my room next door when heater wasnt working, very quickly - location is ok, not great. there is a big mall couple of miles away. there is target, walmart, steakhouse,..type mall nearby but...

Thank M S
Houston, Texas
Reviewed 25 November 2016 via mobile

Stayed overnight for family TGiving. Easy fast checkin. Quiet. Room big, very clean, but the Bed! So. Very comfortable! Pillows too. They have breakfast too. Pretty typical breakfast. We will choose to stay here again.

Thank Beverly L
Guadalajara Metropolitan Area, Mexico
Reviewed 27 October 2016

I stayed in the this hotel for four nights, it is a good business class hotel, it has a good location near an important highway, all the staff is very kind, and the rooms are bigger than I thought. The only downside is that the walls are a little bit too thin, so it is easy to overhear the neighbors....

Thank jairhcastillo
San Antonio, Texas
Reviewed 12 October 2016

Second year in a row for my attendance at ACL. It's the "Perfect" Hotel near ACL - now they accommodate the late sleepy heads (like myself) with a nice breakfast until noon. I plan on visiting this hotel next year.

Thank Lisa Leia G
Jahki C, Front Office Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review

Thank you for choosing our location here in Sunset Valley for the ACL Festival. We value your feedback and we look forward to you staying with us again. Sincerely, Jahki Cooley Front Office Manager

Winnipeg, Canada
Reviewed 5 October 2016

The hotel was clean but the first room we went into was very musty so we asked for another room facing the pool and it was good. They could probably solve the problem by installing vents in the bathroom or have some windows that open. Breakfast selection was great and long hours on the weekend so no rush having to...

Thank Anita S
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review

Dear Anita S, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our hotel to be clean and comfortable, and our breakfast selection to be great. However, we would like to apologize for the inconvenience caused by the noise level during your visit and for falling...

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a Virtual Tour of the hotel.Experience Holiday Inn Express Austin-Sunset Valley. Our hotel is minutes away from Austin-Bergstrom International Airport, Downtown, and the 6th Street Entertainment District.Take a visit to the Austin Zoo, Texas State University, Zilker Park, or drop by the Austin Convention Center. Go shopping at Barton Creek Mall or the Brodie Oaks or Sunset Valley shopping center for your enjoyment! Discover all Holiday Inn Express Austin-Sunset Valley has to offer! Visit Austin, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express & Suites Austin - Sunset Valley

Address: 4892 W Highway 290, Sunset Valley, TX 78735-6802
Region: United States > Texas > Sunset Valley
Price Range: $181 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Austin - Sunset Valley 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Austin - Sunset Valley Hotel Austin
Holiday Inn Express And Suites Austin - Sunset Valley
Holiday Inn Express Austin
Holiday Inn Austin
Austin Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Austin - Sunset Valley staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express & Suites Austin - Sunset Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get your room in advance”
lisaleiag, 12 Oct 2016 | Read review
“If you know it is going to rain, park as close to the front as possible, the parking lot can puddle everywhere.”
jamesjH804FT, 10 Sep 2016 | Read review
“Rooms that face the pool side are quieter.”
twoarizonaguys, 8 Jun 2016 | Read review
“If you're sensitive to noise, ask for a room on the back side.”
jwatt-yow, 28 May 2016 | Read review
“Rooms with 11, 14 and 15 have a great view of the Austin area!”
OmniaVincitVerusAmor, 22 May 2016 | Read review
5 of 5
US$128* /night
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Prices are for 1 room, 2 adults
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