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Residence Inn Chicago Lake Forest/Mettawa

133 reviews
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Traveller (13)
Room & Suite (31)
Dining (9)
Overview
  • Excellent50%
  • Very good29%
  • Average15%
  • Poor4%
  • Terrible2%
Travellers talk about
“lake forest”(12 reviews)
“stayed here”(18 reviews)
“road noise”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (133)Write a Review
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Traveller rating
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LanguageEnglish
65
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20
5
3
Show reviews that mention
All reviewslake foreststayed hereroad noiseevening snacksmarriott propertiesbasketball courtcomfortable roomslots of parkingweek stayresolved quicklylaundry roomfamily weddingthe general managerwould definitely stay here againexcellent hotelenjoyed our staybedroom suite
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21 - 25 of 131 reviews
Reviewed 4 March 2017

I stayed here for one night while on business travel. Positive: 1. Clean, spacious, and comfy room 2. Well-equipped kitchenette 3. Quiet (at least my room) 4. Friendly staff 5. Ample parking Negative: 1. The hotel did not provide moisturizing lotion in the room. They...More

Thank JT_0000
Response from General M, General Manager at Residence Inn Chicago Lake Forest/MettawaResponded 6 March 2017

Thank you for taking the time to review our hotel. We do try to provide all the amenities of home. If they are not already in your suite when you arrive, we do keep a variety of items at the front desk with lotion being...More

Reviewed 16 December 2016

My fiancé and I are in the Lake Forest area for an extended period of time due to work. We stayed in the Residence Inn Marriott for 2 weeks and planned to move to another extended stay that was referred to us for an even...More

Thank 664anonymous
Reviewed 30 November 2016

I stayed at this Residence Inn in the past and had a great experience . Clean and quite comparable to other quality Residence Inns/Marriotts. I had a problem (no fault of the hotel) for my last visit and I couldn't have been treated better by...More

Thank Chris W
Response from Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/MettawaResponded 1 December 2016

This feedback makes my heart sing! Thank you for taking time out of your busy schedule to share your experience on Trip Advisor. We understand that not everything we do is flawless, but our goal is to make sure we that no matter what happens,...More

Reviewed 29 November 2016

If you are going to stay here, PLEASE ask for a room away from the highway. Part of the hotel is literally next to the highway and it sounds like the windows are open it is so loud. I am staying here now and it's...More

Thank Paul M
Response from Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/MettawaResponded 1 December 2016

I apologize that your stay was negatively impacted by the location of the highway. Although it is convenient for travel, we understand that not everyone is accustomed to the sound. We do provide earplugs as well as white noise machines upon request. I am hoping...More

Reviewed 1 November 2016

As Marriott Rewards Platinum for Life members we prefer to stay at Marriott properties. I so wish that this place was better, but alas we can't stand this place. We've stayed twice in recent months and don't plan to return. The rooms are tired and...More

Thank Michael B
Response from Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/MettawaResponded 3 November 2016

Thank you for your feedback regarding your recent stay and for your Marriott Loyalty. I am disappointed that you were dissatisfied with the accommodations. The hotel recently underwent a renovation in both guest rooms and public areas so I apologize that you feel it is...More

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13456727
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Banquet Room
Conference Facilities
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Tennis Court
Indoor pool
Details
Price range
US$101 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$101 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (13)
Room & Suite (31)
Dining (9)
Pool & Beach (2)
Hotel & Grounds (27)
Bathroom (2)
Business Centre & Event Rooms (2)
Questions & Answers
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jam207297
6 September 2017|
AnswerShow all 3 answers
Response from travelerrndthewrld | Reviewed this property |
Yes, breakfast was included. Congratulations on your upcoming marriage.
0
Votes
Room Tips
"west side rooms are farther from the interstate and do not get early morning sunlight"
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"Suites are better for accommodations of 5 or 6. Very roomy."
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"If you have concerns of highway noise, ask for a room on the far side. it was not a problem for us."
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"good view and really quiet"
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