We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews stayed here basketball court full kitchen road noise couple of nights indoor pool resolved quickly week stay business area excellent hotel great business waffles breakfast and dinner family wedding bedroom suite would definitely stay here again enjoyed our stay
We had to stay a couple of nights unexpectedly, and everyone was so accommodating! Ariel especially made us feel very welcomed from the moment we checked in right up until we checked out. I’m sure most people don’t like being away from home, but it’s...More
Date of stay: March 2018
Thank Alex E
Response from General M, General Manager at Residence Inn Chicago Lake Forest/MettawaResponded May 10, 2018
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.
I travel around 30 weeks a year, M-F. I have stayed in hotel properties all over the US. I’ve seen the best & the worst. This is the best Residence Inn I’ve ever stayed. I’ve visited this property at least 3 times a year for...More
Date of stay: December 2017
Response from General M, General Manager at Residence Inn Chicago Lake Forest/MettawaResponded December 14, 2017
KPthenomad, Thank you for reviewing your recent stay with us, and thank you for acknowledging our great team here on property! We truly appreciate your kind words and are so thrilled to know we always provide you with a great hotel experience. We look forward...More
During our stay the check in was great. Everything went so smoothly, your Front Office Manager ( I forgot his name) was extremely helpful!
During both nights of our stay we encountered some minor issues (not worth posting), and we had called down to the...More
Date of stay: November 2017
Response from General M, General Manager at Residence Inn Chicago Lake Forest/MettawaResponded December 8, 2017
Mrs. Martins, Thank you for reviewing your recent stay with us, and thank you for acknowledging our great team here on property. We're pleased to know they positively impacted your visit, and we'd love to welcome you back again!
Stayed here for a couple of nights for a family wedding and we all enjoyed our stay.
The room was very spacious & clean, the breakfast was hot and plentiful.
Word of warning though - they did try and double charge us, something we found...More
Date of stay: September 2017
Response from General M, General Manager at Residence Inn Chicago Lake Forest/MettawaResponded November 21, 2017
Sunny_Donny_7, Thank you for reviewing your recent stay. We sincerely apologize for the billing error and are pleased to know you enjoyed your overall visit. We would love to have the opportunity to welcome you back again!
This is like no other Residence Inn I have stayed in. Open concept. No wall between living/kitchen area a bedroom. I did not care for that when traveling with others. When I questioned them they told me they are all like this. Even though I...More
Date of stay: November 2017
Response from General M, General Manager at Residence Inn Chicago Lake Forest/MettawaResponded November 6, 2017
Nancy, Thank you for taking the time to share your feedback. We're disappointed to hear that we fell short in some areas, and we hope to have the opportunity to exceed your expectations during your next visit.
NEWLY-RENOVATED! Just off I-94, the Residence Inn Lake Forest/Mettawa hotel features new, apartment-style suites with living rooms with pullout sofas, free WiFi and fully-equipped kitchens. Don't feel like cooking? …MoreEnjoy a free hot breakfast buffet each morning and join us in the evenings for our complimentary Residence Inn Mix(R) where we're serving up yummy apps and drinks (Mon-Wed). Keep up your routine on the road at our 24-hour gym, indoor pool and outdoor, multi-use Sport Court. Relax with friends in our onsite Billiards room. Travelers appreciate the quick 15-minute drive to Great Lakes Naval Base, Six Flags Great America and Gurnee Mills Outlets. With easy access to downtown Chicago and convenient, free perks, you'll thrive on long stays at Residence Inn Lake Forest/Mettawa. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.