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Mercure Bordeaux Aeroport

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1 avenue Charles Lindbergh, 33700 Merignac, Bordeaux France
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (105)
Room & Suite (61)
Dining (20)
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A note from Mercure Bordeaux Aeroport
Updated 20-07-28

About

#6 of 25 hotels in Merignac
Location
Cleanliness
Service
Value
Located 500 m from the airport (free shuttle). Air-conditioned, soundproofed, fully-equipped rooms & meeting rooms (600m2). Piano-bar, swimming-pool & excellent regional cuisine. Exotic theme evenings. Facilities for disabled people.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, French, Spanish
679Reviews6Q+A15Room tips
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Popular mentions
Arnaud Elvis M wrote a review Jul. 22
Villeneuve-sur-Lot, France53 contributions42 helpful votes
Very bad experience during the late reception in this hotel which I appreciate so much! And this, on two occasions in the same evening. Certainly distracted, this agent at the reception, but frustrating for me!
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Review collected in partnership with Accorhotels.com
Date of stay: July 2021
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zzbern wrote a review May 2021
Washington DC, District of Columbia17 contributions4 helpful votes
No one at check in bothered to tell us that the AC and heat were turned off to save money (they said broken, but worked in reception area) and that the windows were in disrepair and couldn't be opened. So we paid $165 for a room to hot to sleep in (and humid, after a shower). Rooms are dated and quite small. Soundproofing is poor so you will likely hear your neighbors. I would have rated it a low average except for the high price for low quality making it a poor choice. Many better places to stay near the airport. Also road construction nearby makes driving out from hotel a nightmare.
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Date of stay: May 2021
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Response from Elsa Marande, Directeur général at Mercure Bordeaux Aeroport
Responded Jun. 8, 2021
Dear Sir, The entire Mercure Bordeaux Aéroport team would like to thank you for taking the time to share your thoughts with us after your stay. We are very sorry to hear that you encountered problems during your stay and here we apologize for the inconvenience. In mid-season we actually cut our ventilation system and we need between 48h and 72h to reverse the system. It is a different system at the reception and in the rooms. We will ask our technical service to check the opening of the window in order to remedy it as quick as possible. Our hotel was completely renovated in 2019. Decorating tastes are very personal and we understand that we cannot please everyone. Regarding the work of the future tramway, we are indeed impacted by them being at the heart of the project. We are sorry for the difficulties you may have encountered in reaching us. Once again, we apologize to you. We hope to be able to continue to count you among our customers and, while awaiting the pleasure of welcoming you back to the very beautiful city of Bordeaux, please accept, Sir, the expression of our sincere greetings.
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John D wrote a review Apr. 2021
London, United Kingdom119 contributions41 helpful votes
Quite a few guests but no shuttle to the airport on easter saturday. Bed very hard and plastic illumintated headboard squeaked in the surround - makes for a poor night's sleep. Bath with non thermostatic shoer over it - old fashioned and not in a good way Staff helpful and doing their best to manage the Covid limits obliging meals in the bedroom etc. but a second chair (even a fold up seat) would have been better than one chair and one of us sitting on the bed to eat. Will be well positioned when new tram route opened later this year
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
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Response from Elsa Marande, Directeur général at Mercure Bordeaux Aeroport
Responded Apr. 9, 2021
Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Aéroport. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. It is true that we had to adapt our free shuttle service according to our activity directly linked to the current health situation. Therefore the service is no longer available on weekends. Of course, we hope to return to a normal situation as quickly as possible in order to regain all of our services and all the friendliness of our customer service. We hope to have the pleasure of welcoming you back to the Mercure Bordeaux Aéroport and offering you our best regards.
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Jonathan M wrote a review Oct. 2020
Cambridge, United Kingdom84 contributions39 helpful votes
The bed was terrible. Extremely soft on one side. There was no minibar and breakfast was €16 per person extra which was a complete rip off. The room was clean but small. The TV was about 40” but with a very basic selection of channels. There were no usb connection facilities on either side of the bed. The hotel was too expensive for the service we received.
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Date of stay: October 2020Trip type: Travelled as a couple
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Franci9371 wrote a review Aug. 2020
Luxembourg City, Luxembourg68 contributions51 helpful votes
Conveniently located near Bordeaux airport, this hotel has a shuttle bus to the airport (two minutes drive). We stayed one night (actually a few hors) as we arrived late (22h00) for a departure from the hotel at 8AM. We had booked a room with extra child bed and did the online check in, as we are enrolled to the hotel loyalty programme. When we arrived we were happily upgraded to an executive room but the child bed was not in place. So the staff very friendly brought it in the room for us but we had to wait sometime before this was done. Room rather small but al in all a good stay before we headed to the airport. Please note that the shuttle bus is actually a van and it can only accommodate 6 persons, so make sure you are a few minutes earlier at the reception otherwise other guests get priority in the van.
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Date of stay: August 2020
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PRICE RANGE
US$90 - US$146 (Based on Average Rates for a Standard Room)
LOCATION
FranceNouvelle-AquitaineGirondeBordeauxMerignac
NUMBER OF ROOMS
149
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Frequently Asked Questions about Mercure Bordeaux Aeroport
Which popular attractions are close to Mercure Bordeaux Aeroport?
Nearby attractions include Tepacap Merignac (1.1 km), Climb Up Bordeaux (0.9 km), and Let's Jump Trampoline Park (0.9 km).
What are some of the property amenities at Mercure Bordeaux Aeroport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Mercure Bordeaux Aeroport?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Mercure Bordeaux Aeroport?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Bordeaux Aeroport?
Conveniently located restaurants include Au Bureau Mérignac, L'IGUANE, and La Criee Merignac.
Are there opportunities to exercise at Mercure Bordeaux Aeroport?
Yes, guests have access to a pool during their stay.
Does Mercure Bordeaux Aeroport have an airport shuttle?
Yes, Mercure Bordeaux Aeroport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Bordeaux Aeroport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Bordeaux Aeroport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Bordeaux Aeroport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Bordeaux Aeroport?
The staff speaks multiple languages, including English, Spanish, and French.