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Mercure Bordeaux Aeroport

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345 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Munich, Germany
Reviewed 29 August 2016 via mobile

We had a room on the fifth floor. The rooms are quiet but old fashioned, some things broken and parts of the room disgustingly dirty (especially in the window area - I should have taken pictures...). The shuttle to the airport in the morning left on time (5:30 am) and took only five minutes.

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Helpful?
Thank Christoph_Munich_DE
MERBOD, Responsable réception at Mercure Bordeaux Aeroport, responded to this review

Dear Christoph, We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken.to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Sincerely yours.

Lyon, France
Reviewed 16 August 2016 via mobile

I go often for business and for me it's definitely very mediocre. So if I could, I would choose another hotel. Good things; staff are very friendly, bar staff are friendly too although, as typical in France, have patience as they take their time even if you are the only client. Beds are comfortable and all is clean, wifi works...

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Helpful?
Thank Spanaussie
MERBOD, Responsable réception at Mercure Bordeaux Aeroport, responded to this review

Dear Spanaussie, We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken.to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Sincerely yours.

Cheshire
Reviewed 15 August 2016 via mobile

Themed rooms are awful. Air conditioning not brilliant and coffee machine didn't work. Bar staff surly and waited 10 minutes for a drink. Check in n out fine and shuttle bus is handy but wouldn't stay there again, not worth the money. Disappointed with mercure.

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Thank astburf
Ocala, Florida
Reviewed 12 August 2016

We wanted a hotel close by the airport, as we had to spend one night in Bordeaux before driving on to our final destination. This one seemed to be the most convenient, was a chain I recognized and was reasonably priced for a mid-range hotel. We found the room to be comfortable and quiet despite the close proximity to the...

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Helpful?
Thank richbam
diggle
Reviewed 25 July 2016

We had an unexpected stay here due to a cancelled flight. We picked the Mercure over other airport hotels as we thought a well known chain hotel would offer decent rooms and good service. The hotel was very average, functional at best. Our "superior" room was small and drab. It was also smelly (which we did complain about but to...

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Helpful?
Thank digglerjen
MERBOD, Responsable réception at Mercure Bordeaux Aeroport, responded to this review

Dear Digglerjen, We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken.to ensure that the quality level meets your expectations. Sincerely yours,

Cardigan, United Kingdom
Reviewed 17 July 2016

Our flight back to the UK; was cancelled, so we had an unscheduled 2 night stay here. The reception staff went out of their way to help us, in what was a very stressful time. Our room was clean and comfortable, no complaints. The restaurant staff were a bit off hand but, they must have a difficult job sometimes when...

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Helpful?
Thank cardigirl2016
MERBOD, Responsable réception at Mercure Bordeaux Aeroport, responded to this review

Dear Cardigir, Thank you for having taken the time to give us your views on your stay in our hotel. Looking forward to welcoming you shortly in one of the hotels of the Mercure network . Best regards,

London, United Kingdom
Reviewed 6 July 2016 via mobile

We waited for over half an hour for a shuttle bus that never arrived and ended up having to walk to the hotel ourselves. When we raised the issue with the hotel they simply shrugged their shoulders without any explanation. The staff preferentially seated French people in the restaurant over us throughout our stay. The hotel is tired in appearance...

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Thank choongsuyin
A TripAdvisor Member
1 review
Reviewed 31 January 2016

This was a business trip to Nantes. I had an appointment with my distributor. And we met for the first time. It was also my first time in Nantes. Nantes is very difficult to drive your can in. Many roundabouts and the speed limits change about every 500 yards. The city center of Nantes is very beautiful, not very big,...

Review collected in partnership with Accorhotels.com
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Thank A TripAdvisor Member
Cork, Ireland
Reviewed 24 January 2016

Lots of flies in bar area & on ceiling. Very unhygenic for drinks & food with flies landing. Cold bar & restaurant with temporary space heater. Complaint to staff member just thought it funny & ignored the issue. Unfriendly serving staff Will not stay here again.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank gerwhelan123
MERBOD, Responsable réception at Mercure Bordeaux Aeroport, responded to this review

Dear Guest, We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken.to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Sincerely yours.

Magnolia
Reviewed 9 January 2016

great service, very clean and pleasant rooms. Fantastic restaurant. food and wine list is excellent. Staff helpful and smiling. Super to prepare the long trip to USA. very short trip to airport , appreciated when it s at 5am .

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Bernard L
MERBOD, Responsable réception at Mercure Bordeaux Aeroport, responded to this review

Dear Bernard, Thank you for having taken the time to give us your views on your stay in our hotel. Looking forward to welcoming you shortly in one of the hotels of the Mercure network . Best regards,

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Located 500 m from the airport (free shuttle). Air-conditioned, soundproofed, fully-equipped rooms & meeting rooms (600m2). Piano-bar, swimming-pool & excellent regional cuisine. Exotic theme evenings. Facilities for disabled people. ... more   less 

Additional Information about Mercure Bordeaux Aeroport

Address: 1 avenue Charles Lindbergh, 33700 Merignac, Bordeaux, France
Region: France > Nouvelle-Aquitaine > Gironde > Bordeaux > Merignac
Price Range: $115 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bordeaux Aeroport 4*
Number of rooms: 149
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Also Known As:
Mercure Bordeaux Aeroport Merignac, France
Hotel Style:
#3 Luxury Hotel in Merignac
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Bordeaux Aeroport staff and other travellers.
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Questions? Get answers from Mercure Bordeaux Aeroport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“renting a car will probably be cheaper than any 50 EUR one way trip to downtown.”
 of 5 bubbles ktulu, 20 Apr 2015 | Read review
“All rooms are sound proofed and the windows can be opened”
 of 5 bubbles FHN21, 2 Mar 2015 | Read review
“Prestige rooms are worth the extra.”
 of 5 bubbles 224DavidR224, 22 Aug 2013 | Read review
“I would suggest to take a room on the 4th floor, which is "American themed", to be taken with a big pinch of salt.”
 of 5 bubbles JanV225, 18 Jun 2013 | Read review
“avoid the 4th floor.”
 of 5 bubbles JpegG64, 30 Jan 2013 | Read review
5 of 5