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Golden Tulip Marseille Airport

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Golden Tulip Marseille Airport
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526 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Reviewed 5 weeks ago

- The Reception staff were condescending and rude; before we even opened our mouths we were 'greeted by' "are you sure you're in the right hotel? The Kyriad is across the road"! - The first room stank of sewage coming from the shower and the sheets were filthy. The second 'non-smoking' room stank of smoke. We literally left the hotel...

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Helpful?
Thank Java B
Europe
Reviewed 20 October 2016

Nice and modern hotel, very close to Marseille Airport, it offers free parking facility. Staff is pleasant and professional, they assigned me a room for disabled people which was spacious and clean, the only think that I found inconvenient was the shower right at the entrance of the bathroom and for obvious reasons without a box, unfortunately the floor is...

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Thank beatwax
virginia
Reviewed 16 October 2016

Very sad to see the poor reviews because when I stayed there a week ago, it could not have been nicer. We showed up at 10AM just to ask if we could leave our luggage for the day and the very professional, pleasant check-in clerk gave us our room right away. It was quite small but spotless, comfortable and quiet...

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Thank jansjam
Reviewed 29 September 2016

Lovely clean hotel - The bathroom had some kind of repair works going on inside though with a few missing tiles - but was still useable! In the morning however - don't expect any Milk - they don't have milk for the rooms for teas or coffee so had to take it black. They have a great shuttle bus you...

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Thank Bottomle
Reviewed 25 September 2016

this hotel is the epitome of bad hospitality not only the bed sheets were unchanged, smelly and full of sweat i asked for them to be changed, and they just handed me fresh sheets, i changed them myself because their maid was "unavailable" and it was 1AM... the restaurant had an insanely small menu and quite terrible considering the 18...

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Thank Noam B
Reviewed 21 September 2016 via mobile

Overpriced and poor. Cheap ingredients badly prepared. Don't be fooled by the appealing menu. You'll do better with Burger King at the airport (and that's saying something!) Rest of hotel experience is ok for 1 night at airport.

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1Thank Janet M
A TripAdvisor Member
1 review
Reviewed 17 September 2016

Booked this hotel as needed somewhere close to the airport as our flight was landing in the evening. I emailed to request a cot for our young son, we have confirmation back that this would not be a problem. We turned up at 9am with a very tired and cranky child to be told that they didn't have any cots....

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Thank A TripAdvisor Member
Nice, France
Reviewed 9 September 2016 via mobile

Not clean enough , several stains on the walls , the frame on the door of the bathroom was broken, no plugs in the sink of the bathroom and most importantly a very unpleasant smell when you walk in the room ( 240 ) . I think this hotel needs some supervising on maintenance and checking the condition of the...

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1Thank gemo5566
Olivier B, Directeur général at Golden Tulip Marseille Airport, responded to this review

Dear gemo5566, We thank you for announcing us your remarks to vote for stay among us. I am the new director(manager) since August 29th, and I take with a lot of attention the remarks which allow us to improve the quality of service(department). We hope to see again(to revise) you very soon to convince yourselves of our will to satisfy...

A TripAdvisor Member
Level Contributor
7 reviews
3 hotel reviews
2 helpful votes
Reviewed 30 August 2016 via mobile

Very comforting staff and easy handling of shuttle and hotel services. Beds a great and rooms very clean. Next to airport. But noise is absolutely minor even with wide open windows. Bonus is the pool that is in the protected back area and nice and clean too. Meals at all times available. Beautiful breakfast buffet.

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Thank A TripAdvisor Member
Houston, Texas
Reviewed 9 August 2016 via mobile

A warm welcome! We were picked up at Vitrolle TER station with a lot of luggages and 3dogs on time. Great check in experience with an outstanding personalized service. Dinner excellent on the terrace. Shuttle to the airport on time which were key to a very tight check in schedule. We all enjoyed! A special thanks to Caroline

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Thank annika b

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Situated near the airport, the Golden Tulip Marseille Provence Airport hotel features a restaurant, an outdoor pool,a bar/lounge, a fitness center and 2 seminar rooms. Free WiFi in public areas, and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and multilingual staff. ... more   less 

Additional Information about Golden Tulip Marseille Airport

Address: Entree 8 7 impasse Pythagore, 13127 Vitrolles, France (Formerly Holiday Inn Express Marseille-Provence Airport)
Region: France > Provence > Bouches-du-Rhone > Vitrolles
Price Range: $100 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Tulip Marseille Airport 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Louisiana Hotel Vitrolles
Golden Tulip Marseille Airport Provence, France - Vitrolles
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Questions & Answers

Here's what travellers have asked, with answers from Golden Tulip Marseille Airport staff and other travellers.
4 questions
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Swansea, United Kingdom
over a year ago

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Questions? Get answers from Golden Tulip Marseille Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother.”
 of 5 bubbles 429javab, 6 Nov 2016 | Read review
“The lower rooms may have that smell of humidity coming frim the toliet. Just check it before you get setted and undue your bags.”
 of 5 bubbles Spanishmontrealer, 1 Aug 2016 | Read review
“Our room on the ground floor was quiet & well situated.”
 of 5 bubbles X2041PPdavidw, 21 Jul 2016 | Read review
“Direction to the pool”
 of 5 bubbles GerhardB931, 22 Apr 2016 | Read review
“Pick a room at another hotel.”
 of 5 bubbles FredP207, 8 Jun 2015 | Read review
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