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A convenient airport hotel with excellent transport links and inclusive breakfastHoliday Inn Express® Marseille Airport hotel is only 5-minute away from the airport terminals at Marseille Provence International (MRS) airport and can be reached with our complimentary free hotel shuttle.
A 30-minute bus ride on the Marseille Airport Bus will whisk you into central Marseille's Gare St Charles station and the superb city of Aix-en-Provence is also within easy reach. There's fast access to the motorways, so the entire South of France and Provence regions are within a short drive.
At this hotel you can enjoy:- A flexible space for meetings and events- Free WiFi - A private, secure and free car park - All Day DiningWhether you're staying for business or sightseeing with family, the best way to start your day is with the Express Start™ Breakfast, included in the room rate.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
The hotel is located minutes away from the airport. It is a clean, simple hotel, good for business travellers and for a short stay. It is within a walking distance to a railway station, and there are buses leaving from the airport in all directions. The hotel offers a free transfer service to the railway station and the airport. There are hotel buttons near the bus station at the airport so you can call them and you will be picked up. They are very friendly, polite and obliging. You are supposed to book the transfer once you are in the hotel, but they try to accomodate you, and we never had to wait long. Katia, the receptionist, was very helpful. She organized an early check in for us and minded our luggage on our last day. You can store your luggage in a paid locker if you wish, or at the reception. She also gave us excellent tourist advice. The only downside to the hotel is the breakfast. On a weekday it was just basic but OK, but on a Sunday, there was shortage of everything. When we came down there was no bread, na bacon, no croissants, and we had to wait quite a while to get them replenished. We were not in a hurry, but if you are, it could be a problem. The dirty dishes were not removed, either. We had to put them on a nearby table. This aspect can definitely be improved. The rooms and the bathroom were clean, but bear in mind that there is very little storage space. There is a ketlle, and tea and instant coffe were there upon the arrival.
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Date of stay: October 2024
Value
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Trip type: Travelled as a couple
Room Tip:If you use the train, it is a good idea to download the app to buy the tickets as the ticket...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robin Chazel, Directeur général at Holiday Inn Express Marseille Airport, An Ihg Hotel
Responded 4 weeks ago
Dear Ewag, Thank you for your review, we are glad to see that you enjoyed your stay. We hope to see you again for your next trip. Nassim at the front desk
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Nice to have shuttle service from train station to hotel and also to the airport. Nice staff, decent room, cold wine, good pizza. Option of a swimming pool and a gym. Last 2 nights at an in town Holiday Inn was so bad, we declined breakfast at this location.
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Date of stay: June 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robin Chazel, Directeur général at Holiday Inn Express Marseille Airport, An Ihg Hotel
Responded 4 weeks ago
Dear Mew, Thank you for taking the time to share your feedback! We’re delighted to hear that you appreciated our shuttle service from the train station to the hotel, as well as to the airport. It’s also wonderful to know that our staff, room, and amenities such as the pool and gym met your expectations. We’re glad you enjoyed the cold wine and pizza – it’s always great to offer a bit of comfort after a long journey. We’re sorry to hear that your last experience at another hotel wasn’t up to par, but we’re happy that we could provide a better stay for you. Hopefully, we’ll have the pleasure of welcoming you again on your next trip! Best regards, Nassim at the front desk
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Stayed at this hotel for 5 days 4 nights during a recent business trip in the area. I found the staff approachable and chatty and made to feel welcome then all. The evening menu was a little limited with steak, burger, lamb and two fish dishes, however I would highly recommend the burger.
Check in was efficient especially after being up at 4am (3am local time ) and not getting to the hotel until 5pm. My room (117) was sort of a mini suite with a living room/work area and kitchenette. And bathroom/bedroom. Both the major rooms had large TV’s although there was minimal English speaking channels and you could only find the occasional English speaking TV program.
The hotel offers a shuttle to the airport a few km’s away. There’s little in walking distance to the hotel so you will need to use taxi or hire car to get around
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Date of stay: November 2022Trip type: Travelled on business
Room Tip:Parking for customers is at the front of the hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laure Gouiran, General Manager at Holiday Inn Express Marseille Airport, An Ihg Hotel
Responded Nov 26, 2022
Thank you very much to take the time to write this nice review. I will share it with our team. It is a real gift for them as they are working daily to make our customers feel welcomed and comfortable. Hope to see you back soon
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We spent the night before our early flight at this hotel. The front desk employees were very friendly and helpful. We didn't have to wait long to get a ride to the airport. The pizza we ordered was good, and the room was spacious and clean. The bathroom was nice.
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Date of stay: June 2024
Value
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Location
Cleanliness
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Trip type: Travelled with family
Room Tip:Make sure to register for your ride to the airport ahead of time.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robin Chazel, Directeur général at Holiday Inn Express Marseille Airport, An Ihg Hotel
Responded 4 weeks ago
Dear Adrianao, Thank you so much for your kind review! We're thrilled to hear that our front desk team made a positive impression with their friendliness and helpfulness. It’s great to know that your ride to the airport was as you expected. We’re also happy that you found your room spacious and clean, and that the bathroom met your expectations. Our goal is to provide a comfortable and convenient experience for all our guests, especially when traveling early in the morning. We hope to welcome you again for another pleasant stay. Best regards Nassim at the front desk
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Comfortable, good, clean room, secure parking, close to the airport. The receptionist was charming. BUT dinner was awful. Menu choices were very limited, most things were with gluten (although nothing marked on menu as obliged by law), so I took the steak that was tough and tasteless. The whole dining experience was sad and gloomy from the waiter to the menu choices and the food. No love here at all. Felt like we were having a Sodexo meal in an institution. Sad as the hotel is close to the airport and could be a nice beginning to a holiday. Unfortunately it is not.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Eat else where.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Desk Manager, Guest Services / Front Office at Holiday Inn Express Marseille Airport, An Ihg Hotel
Responded Feb 19, 2024
Dear Christine, Thank you for taking the time to share your feedback with us. We are glad to hear that you found our accommodations comfortable, clean, and conveniently located. Additionally, we appreciate your kind words regarding our receptionist. However, we deeply regret to learn about your disappointing dining experience. Please accept our sincerest apologies for falling short of your expectations. Your feedback regarding the limited menu choices and the quality of the steak has been duly noted, and we will address these concerns with our chef to ensure that improvements are made promptly. We genuinely value your input as it helps us to enhance the overall guest experience. It is our priority to provide exceptional service and good cuisine to all our guests, and we are committed to making necessary adjustments to achieve this goal. Warm regards, Remy P. Front Desk Manager
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What can l say… not very impressed! I don’t want to give it one star but you don’t have that option…
I checked in with someone called Emma at the reception desk and she is not very nice… l get the impression she does not like her job; very short and off hand… why do we have to pay the hotel upon check in and not when you check out… I travel for business all the time and no other hotel does this. What also annoyed me was the fact l am a Platinum Elite Member and stay a lot of the time in IHG hotels and Hilton Hotels around the world and one of the benefits is breakfast is included in my stays… but no not at the Holiday Inn which is a part of IHG! Why is this? You know l will have to think more of staying at the Hilton Hotel now, l never get all this hassle.
I ordered a meal last night… a simple burger and l asked for it to be well done… it came pink in the middle so the waiter got me another one and again still pink in the middle… what is happening 😠 l could not eat it (l don’t want food poisoning)…and l was still charged for it: the waiter apologised but come on it is not his fault he said he stressed ‘well done’ so of course l am not happy!
Lastly, what l have found is the pillows in France is not good… Holiday Inn you need to change these as they are lumpy and not comfortable… l woke up this morning with my neck hurting due to this..
I am quite a positive person and treat people with respect and honesty but in this case l have to voice my opinion… and not stay at another Holiday Inn again in France.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Other at Holiday Inn Express Marseille Airport, An Ihg Hotel
Responded Oct 1, 2022
Hello linziechapman, Thank you for your stay and for taking the time to leave us feedback. I appreciate you as one of our IHG One Rewards Platinum Elite members! We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have alerted the hotel management regarding your comments, and I am positive that the measures that will be taken will avoid similar issues from reoccurring in the future. I have also sent you a private message regarding your experience. I hope you choose us again! Best regards, Clayton G. Case Manager IHGService
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We got in at 23:00 after a flight from Paris so needed somewhere close by for the evening. They operate a shuttle service but it is shambolic. They sent it but the driver did call us, there was no pick up point and the airport is big. It doesn’t stop on the main road but in the car park. By the time we’d dragged our suitcases there he’d left and had to return later. We didn’t get in the shuttle until 00:00!
The rooms are not clean, bathrooms especially. They smell musty and mouldy and you can see mould coming through the painted ceilings. See pictures.
Cheap but I always expect clean. This was not.
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Date of stay: January 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robin Chazel, General Manager at Holiday Inn Express Marseille Airport, An Ihg Hotel
Responded Feb 11, 2025
Dear Jared, We apologize for the inconvenience that you faced during your stay, it's not up to our standards. We hope that you will give us a second chance for your next time. Nassim at the front desk
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Our overnight at this fairly standard airport hotel (around 1 mile from the terminal) was considerably enhanced by the reception staff and the shuttle bus service. The receptionist told us how to get up to Aix en Provence - 30 mins on the airport - Aix bus) where we had a fabulous dinner at Avez restaurant in Place Ramus. The bus took us back and forth to the airport like a personal taxi. A great end to our trip to France
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fine hotel located very close to the airport. Pretty small room, but clean and ok for staying one night when you have an early or late flight. Functional & not fancy, but they fixed us a takeaway breakfast when we had to leave the hotel at 4 am which was a nice touch. Leaving the hotel, driving to car rental return and getting to the check in desk took around 10 minutes. Another good feature of this hotel is the on-site free gated parking lot. Good choice for a short stay.
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip:Very good free on-site gated parking lot
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked a room for my two daughters who arrived late in the evening at Marseille airport. Upfront I arranged the shuttle service to pick them up from the terminal for their safety. It's never a good idea for two blonde girls to hang around at night at the airport terminal. But, on arrival no shuttle bus and also the hotel was not picking up the phone whole evening. Finally they had to take a taxi to the hotel. The hotel didn't want to refund the taxi costs. Then, next day, my daughters had to wait until we arrived by car from The Netherlands. But due to heavy traffic we arrived around 3pm. They were not allowed to enter the pool area to spend some time waiting because they had to check out at 12am. It wasn't busy there at all, so whats the problem? But the unfriendly ladies at the reception didn't have any empathy with that. The employees at the reception were extremely customer unfriendly. Then, when I arrived to pick them up, finally the manager settled the taxi costs. This hotel was entirely against my expectations, not worth 4 stars ****. Customer unfriendly, not helpful, not open for any feedback to improve their services. We won't stay here again unfortunately.
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Date of stay: July 2021
Location
Service
Sleep Quality
Room Tip:Simply don't go there
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bournemouth, United Kingdom4,353 contributions650 helpful votes
There is not a great shuttle bus. Limited spaces available you need to book 24 hours in advance to get your name on the list.
Note no taxis available to come here early hours.
Dear Cindy Z,
Our shuttle runs from 5am until 10pm everyday. It goes to and from the airport in each terminal, but also to and from Airbus and Vitrolles train station if needed.
To go to local city attractions, you may take a train at Vitrolles train station, or take a bus from the airport.
Do not hesitate to contact our front desk if you need further help.
Kind regards,
Sabrina Rahbé
General Manager
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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