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Fairfield Inn & Suites Hilton Head Island Bluffton

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Fairfield Inn & Suites Hilton Head Island Bluffton
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239 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Start your review of Fairfield Inn & Suites Hilton Head Island Bluffton
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Downingtown, Pennsylvania
Reviewed 5 days ago NEW

Stayed here for 4 days while attending a funeral of some friends, room OK, "free" breakfast acceptable, staff very friendly, but for a Fairfield inn, I think overpriced, even at the senior rate. It is also hard to get to and hard to find, even with GPS. AC very noisy and made it hard to sleep. The eggs at breakfast...

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Helpful?
Thank Paul L
Atlanta, Georgia
Reviewed 2 weeks ago

Worst Marriott we have stayed in. Rate should have been $50 not $160 for this hotel. Do not believe the newly renovated propoganda. The room had very little furniture. Old....Old....Old. The AC was so loud you could not hear the TV. What Wi Fi? The bathroom ceiling had peeling paint from a previous leak. The bathroom wall near the tub...

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Helpful?
Thank mcclellankenneth2016
Dublin, Ohio
Reviewed 3 weeks ago via mobile

I have to say this Fairfield was absolutely the nicest staff. From everyone at the front desk to the breakfast attendant 's Adriana and Patricia. They greeted us every morning when we stayed the week. They both gave exceptional customer service with a "smile". What a nice way to start your day ! Hot baked cookies every night was so...

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Helpful?
Thank holly77_10
Fair Haven, New Jersey
Reviewed 3 weeks ago via mobile

We spent one night at the hotel recently. It is a little hard to find, but if you look hard left as driving down Oakatee Center Drive you should see it. The staff could not have been more helpful and pleasant. The only issue was the noise from our ac unit. I am sure it will be replaced during the...

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Thank John H
Charlotte, NC
Reviewed 4 weeks ago via mobile

I had stayed here once before about 4.5 years ago when, I believe, the hotel first opened. It is a challenge to find as it is located off the road behind trees. It wasn't terrible then, once you found it. When I checked in this time, the room seemed OK. Basic and a little run down, but OK. Then I...

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Thank ghrnc
Kathrina H, Manager at Fairfield Inn & Suites Hilton Head Island Bluffton, responded to this review

Good morning I'm so sorry you experience this at our property please except my apology on this matter.

New Orleans, Louisiana
Reviewed 21 March 2017

The Fairfield Inn & Suites Hilton Head Island Bluffton was comfortable. The bed was a big comfortable king size bed and the bathroom shower head and water pressure was good. The hallways of the hotel were small and the decor was old...also the noise from the hallways travels into the room very clearly. I stayed there for two nights and...

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Helpful?
Thank Rene B
Kathrina H, General Manager at Fairfield Inn & Suites Hilton Head Island Bluffton, responded to this review

Thank you for your comments we really appreciate the responses. We are getting prepared for our upcoming renovations. Thank you again and have a great day.

Greer, South Carolina
Reviewed 13 March 2017

We stayed for two nights using marriott points and got placed beside the elevator, again. Breakfast, though free, was marginal. The painting drip spots all over the bathroom showed no attention to detail. The desk staff was chatty and pointed us to a decent restaurant.

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Helpful?
Thank Mike D
Reese-Fisher, Operations Manager at Fairfield Inn & Suites Hilton Head Island Bluffton, responded to this review

Hello Ms./Mr. Sloppy, We apologize that you had a ruff experience here at our hotel. We are undergoing reenovations April 1st, 2017 and we want to ensure all of our guest is knowledgeable about our hotel and area. We want you to return to us in June or later this year to experience a better stay. I you have any...

Minneapolis, Minnesota
Reviewed 13 March 2017

Very surprised with my overall recent stay at this secluded and very clean hotel, currently being remodeled. Both the manager and day desk were simply OUTSTANDING, with first their apology for the temporary hotel conditions, and then their refreshing welcome to our first visit to the area. Admittedly, after a full day of travel which included a long lay over...

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Helpful?
Thank Rand R
Reese-Fisher, Operations Manager at Fairfield Inn & Suites Hilton Head Island Bluffton, responded to this review

Hello Mr. /Ms. "WHAT A PLEASANT SURPRISE!!" Thank you for staying with us here. We appreciate all of our guest here and we will always go over and beyond for all our guest. Thank you for taking your time out to share your experience with us and the world. If you have any questions or concerns please contact us to...

Reviewed 5 March 2017 via mobile

Having stayed at this hotel a minimum of 30 nights a year (for three plus years ) I believe it is time for a major overhaul. I'm extremely loyal to Marriott. I own two vacation club units with Marriott and rarely stay anyplace else. It is rare for me to express anything but a high level of satisfaction. The staff...

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1Thank bherrmann72
Reese-Fisher, Operation Manager at Fairfield Inn & Suites Hilton Head Island Bluffton, responded to this review

Hello Mr./Ms. "Time for overhaul" Thank you for your loyalty here with us and Marriott. We apologize about all the issues you have experienced here and Thank you for sharing your experiences with us. We are undergoing renovations in April 2017 please return to us and visit later on after June this year. We appreciate you as a loyal guest...

Chantilly, Virginia
Reviewed 27 February 2017

I came here on business and this place isn't bad. Continental breakfast every morning and the most comfortable beds ever in a hotel. Yes, I know... bed comfort is completely subjective, but these are awesome for me. For basic business stuff, the internet may be a little slow, but its tolerable. For myself who is away for a while, I...

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Helpful?
2Thank Andrew L
Reese-Fisher, Operations Manager at Fairfield Inn & Suites Hilton Head Island Bluffton, responded to this review

Hello Mr./ Ms. "This is home for 2 weeks", Thank you for staying with us some few weeks back. Since then we had a upgrade with our WIFI so I hope you will return and let us know if it was any better for you! Thank you for taking your time out to share your experience with us! Thank You!...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Staying is believing at our newly renovated Fairfield Inn & Suites by Marriott Hilton Head/Bluffton. We promise that you will always feel right at home, enjoy service with a smile and get everything you need to make the most of your stay. Centrally located near Beaufort, Parris Island, Savannah, and legendary Hilton Head Island, you will prosper at the Fairfield Inn & Suites with our spacious and contemporary rooms. Sail through history as you discover Old Town Bluffton, a historic riverfront community offering an eclectic blend of arts, culture, and natural beauty. From a complimentary hot breakfast to free WiFi, we promise to always give you the service that will make you want to return. ... more   less 

Additional Information about Fairfield Inn & Suites Hilton Head Island Bluffton

Address: 105 Okatie Center Boulevard N, Okatie, SC 29910
Region: United States > South Carolina > Coastal South Carolina > Okatie
Price Range: $212 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Hilton Head Island Bluffton 2.5*
Number of rooms: 64
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Also Known As:
Fairfield Inn Hilton Head Island Bluffton Hotel Bluffton
Fairfield Inn Bluffton
Hilton Bluffton
Fairfield Bluffton
Bluffton Fairfield Inn
Bluffton Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Hilton Head Island Bluffton staff and other travellers.
3 questions
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Questions? Get answers from Fairfield Inn & Suites Hilton Head Island Bluffton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from highway 278. The rooms on the front side of hotel are quiet.”
paullT234PE, 24 Apr 2017 | Read review
“away from the elevator!”
MikeD161, 13 Mar 2017 | Read review
“Higher rooms have less noise”
RandR91, 13 Mar 2017 | Read review
“I don't think they have good rooms”
kisa11, 22 Feb 2017 | Read review
“Due the location of the hotel, all rooms should be relaxing.”
Dove2277, 15 Nov 2016 | Read review
5 of 5